Fields BMW South Orlando

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
86 lifetime reviews.

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  • 5.0 out of 5
    January 23, 2021

    I bought my first BMW from this dealer, and had a horrible experience. I'm not really sure why I even inquired to buy another car again from here, but... I'm glad I did. I emailed someone online about a used vehicle, and Michelle reached out to me. I told her about my prior experience and she was just great. Super efficient and sweet. Very on top of things. I ended up buying a new BMW X5. I'm in love with this vehicle. We did all the paper work very quickly, and I drove off within an hour. Highly recommend Michelle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    January 10, 2021

    DO NOT TRUST a word this dealership claims on the condition of their used vehicles! I had several conversations with Jeff at the dealership, he assured... me the 1yr. Old car with 9k miles was in great shape. I had taken a Saturday and drove 3hrs. Each way to purchase the vehicle. Upon viewing the vehicle I found 8 different areas on the exterior of the vehicle that had imperfections, scratches and curb rash on a rim. This was no inexpensive vehicle either, they were asking 45k for it. On top of that, the interior had nearly every plastic panel gouged or scratched and the leather was stained and nasty. Their response was "well this isn't a new vehicle." I agreed, the vehicle was an abused and discarded heap and the dealership should have been forthright with that information. STAY CLEAR

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • June 12, 2018

    I am very pleased with my new 2019 BMW x 3. Love the new look, love the smooth drive, and the very fair price I got. As always, Lance has been awesome... and that’s why I keep coming back to BMW . Thank you Lance! Very happy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, TK! If there is any way we may demonstrate our devotion to quality service in the future, please let me know how we may be of assistance. W...e appreciate your business. Best regards, Luis Rios, General Manager.

  • 5.0 out of 5
    August 19, 2020

    Fields BMW South Orlando is by far the best dealership in all of Florida. I’ve never seen such a well run organization. I lease a lot of cars and this... was the smoothest transaction I’ve ever been a part of. Due to this experience, I will be a Fields BMW South Orlando customer for life. Juan Rosario is the individual that closed the deal on my new X3M. He is by far the most professional, friendly, knowledgeable, and helpful car salesman I have ever worked with. His customer service before and after the sale is the best I’ve ever seen. You must ask for him by name if you visit Fields BMW South Orlando!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    February 7, 2020

    Went to the dealer didn't find anything I like they call me for more than 2 weeks in a road offering call him back told him not to call me anymore they... still call me they don't understand English

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 21, 2018

    Very accommodating buying experience. Jeff was very patient with my crazy kid. The finance manager Lisette worked around my lender and made the whole... experience as easy as possible. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is our pleasure working with you here at Fields BMW South Orlando. We look forward to serving you and surpassing your expectations on your next vis...it to our Dealership. Thank you for being a valued customer. With sincere appreciation, Luis Rios, General Manager.

  • 5.0 out of 5
    April 21, 2018

    Thank you Jeff for your honesty and not being THAT car sales man. Jeff understood what I needed and what I wanted and made it happen, he wasnt pushy and... he knew my budget! The car I bought had a light and a window crack and Mike the next day ordered the parts and I will be coming in to have that replaced. Mike C is amazing and makes the service visit easier! Thank you Jeff and Mike for the amazing experience and I will definitely be sending friends and family your way!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Fields. We are grateful to have you as a member of the "Fields family." It is our sincere joy to serve your automotive needs. F...ields Matters Because You Matter. Warm wishes, Luis Rios, General Manager.

  • 5.0 out of 5
    April 4, 2018

    Quick,friendly andeager to answer questions at any given time.Staffing not an issue lots of dale people no pressure in and out with my car in less than... 2 hrs great job also on any follow up issues or questions.Awesome

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    What else can we say but, "thank you" for your business and for your kind words. I speak for our Team when I say we are truly grateful and devoted to ...continuing to provide you with only the best experience on your future visits. With appreciation, Luis Rios, General Manager.

  • 5.0 out of 5
    March 29, 2018

    Jashua was a pleasure to work with! I flew from Texas to purchase from Fields!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for both your review and your business. We value your trust and look forward to exceeding your expectations in the future. It is genuinely a... joy to serve your automotive needs. Many thanks, Luis Rios, General Manager Fields BMW South Orlando.

  • 5.0 out of 5
    March 19, 2018

    I got the best deal, pruce, rate, treatment, trade in value, and the best driving machime form my fields bmw family dealer on s obt. Thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It's great to learn that you had an incredible experience. Thank you for sharing this feedback and for choosing Fields. Kind Regards, Luis Rios, Gener...al Manager Fields BMW South Orlando.

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