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Fields BMW South Orlando

(158 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:30pm
Tuesday 8:30am–8:00pm 7:30am–6:30pm
Wednesday 8:30am–8:00pm 7:30am–6:30pm
Thursday 8:30am–8:00pm 7:30am–6:30pm
Friday 8:30am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

Inventory

  • No photo available
    BMW Certified
    2026 BMW X5 PHEV
    6,348 mi.
    $81,970
  • No photo available
    BMW Certified
    2026 BMW X3
    5,610 mi.
    $56,090

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Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields BMW South Orlando from DealerRater.

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Michael is always there when you need him, he is honest, great communicator and he’ll always tell you what you need. Great adviser.

Michael is always there when you need him, he is honest, great communicator and he’ll always tell you what you need. Great adviser.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jose, your feedback about Michael is music to our ears! Thank you for choosing Fields BMW South Orlando and for sharing your support. Safe travels!

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Michelle is amazing! She made it so easy to find the perfect car for me. 10/10! I recommend her.

Michelle is amazing! She made it so easy to find the perfect car for me. 10/10! I recommend her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Fields BMW South Orlando and for sharing your feedback about Michelle. We look forward to serving you next time! Safe travels in your new ride!

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Outstanding service. Marco is honest and knowledgeable. Veronica and Lucca were very helpful! 10/10

Outstanding service. Marco is honest and knowledgeable. Veronica and Lucca were very helpful! 10/10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marco, Veronica, Lucca, and the rest of the Fields BMW South Orlando team appreciate the kudos! Thanks for sharing your kind words, and we hope to see you again down the road!

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Excellent service, Dedja is a really advocate in her job and assisting us in everything that we needed.

Excellent service, Dedja is a really advocate in her job and assisting us in everything that we needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Walter, we are delighted to hear of your positive experience with Dedja. Thank you for choosing Fields BMW South Orlando!

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Fantastic experience all around. I previously had some service done on my 2019 BMW X5 xDrive here, but it was time to trade it in. Client Advisor Al did a wonderful job making the transition process easy while giving me a clear rundown of how we would proceed. Now I'm in a 2026 BMW 330i and couldn't be happier! Thank you to Al and the rest of the team at Fields BMW of South Orlando for making this experience wholesome and unforgettable.

Fantastic experience all around. I previously had some service done on my 2019 BMW X5 xDrive here, but it was time to trade it in. Client Advisor Al did a wonderful job making the transition process easy while giving me a clear rundown of how we would proceed. Now I'm in a 2026 BMW 330i and couldn't be happier! Thank you to Al and the rest of the team at Fields BMW of South Orlando for making this experience wholesome and unforgettable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we're delighted to hear about your fantastic experience with Al and our team! Congratulations on your 2026 BMW 330i, and thank you for choosing Fields BMW South Orlando. Safe travels!

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Eric is a wonderful service provider. Very thorough, professional. Love this dealership - quick turnaround for an oil change.

Eric is a wonderful service provider. Very thorough, professional. Love this dealership - quick turnaround for an oil change.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, we're happy to hear Eric took such great care of you! Thank you for choosing Fields BMW South Orlando and for sharing your experience. We look forward to your next visit! Safe travels!

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My experience here was great from the start. Everyone is super helpful. Josh my technician was very informative and helpful.

My experience here was great from the start. Everyone is super helpful. Josh my technician was very informative and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, thank you for choosing Fields BMW South Orlando and for sharing your experience with Josh and the rest of our team! See you next time!

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Enid is a great representative, very helpful and attentive, knowledgeable and energetic person, thank you

Enid is a great representative, very helpful and attentive, knowledgeable and energetic person, thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful feedback about Enid! We’ll pass along the kind words to her and hope to welcome you back to Fields BMW South Orlando in the future. Take care!

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Waste to time. No call backs. Called multiple times for quote and never hearback. No body informed me even my car was ready. I have to chase up personally to get my car back. They didnt reset service due message and asking to book appointment to get it done. If you are busy person look for better options.

Waste to time. No call backs. Called multiple times for quote and never hearback. No body informed me even my car was ready. I have to chase up personally to get my car back. They didnt reset service due message and asking to book appointment to get it done. If you are busy person look for better options.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Khan, I'm truly sorry for the communication issues you experienced. That's not the level of service we aim to provide. I understand how frustrating it can be to feel left in the dark about such important matters. Let's connect and address any remaining concerns you may have. Thank you, Mikhail Bouzko - New Sales Manager - (407) 956-6300

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Great service, as always! Nancy is great to work with. She always takes time to go over things to make sure you understand what has been done what you’re paying for.

Great service, as always! Nancy is great to work with. She always takes time to go over things to make sure you understand what has been done what you’re paying for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gerald, we are so happy you had a good service experience with Nancy and the team! Thank you for choosing Fields BMW South Orlando and for sharing your support in this review. We look forward to your next visit!

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