There liars and try to manipulate you. I went to buy a car for my mom. Everything was fine until I started my financing with Anwar he is a liar and added... unnecessary fees. Ran my credit from other banks that I didn't authorize. I'm already contacting the better business bureau.
We had an awful experience at this dealership yesterday. After setting up an appointment to test drive a used vehicle and driving over 1.5 hours to see... it, we showed up to a car that was filthy and with a non-working air conditioner (mind you, it was 95 degrees yesterday). We made the appointment to see the car two days in advance and it was obvious that no one made any effort to prepare the vehicle let alone ensure that the AC was working for the test drive. Obviously, it was a hard pass on the car and with that we were left to walk out of the dealership with nothing more than some advice about our potential trade-in and a few apologies. Most shockingly, we were not even offered to see any comparable automobiles. It didn't really seem like anyone was interested in making a sale. I make many of my purchases based on customer reviews, and I try to review both positive and negative experiences when I have them. A car is a big purchase, and I definitely would not have confidence in or recommend buying from VW of Bridgewater. Good luck!
My car was towed In last week and I dealt directly with the service manager Sita. It was great to hear that a majority of my repairs were covered under... warranty. I love the free loaner car and they even detailed the vehicle for me. Great overall experience, 5 star treatment all the way.
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager, and was somewhat turned off by his disparaging remarks about other... dealers. Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
Great team! Great Service! No complaints! Will recommend to anyone thinking about buying a VW!
Got an amazing deal on a jetta lease at this dealership. Anthony was great and hilarious!
From the sales team to the service department, my whole experience with this dealership has been nothing but easing to the mind. Great job!
Just bought a 2017 GLI from this dealer, they matched every other dealers lowest deal. Fantastic service, i wouldnt have written a review if i wasnt this... impressed with what i got compared to other deals online.
Got an online price from Paul Rubin and was honored with no hidden fees when i walked in the door. From my experience car dealerships like to hide fees... and try to bump up the price, but shopping at a big dealership like Open Road VW they didnt try to pull a fast one on me! Roy was great!
I had to hit them for the facility since the place looks a little dated but other than that these guys were class acts. Paul Rubin the internet manager... honored the price and we were in and out with our new car In what felt like an hour. I noticed a scratch at time of delivery and they offered to repair It free of charge.