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J&J Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing service!!!

I was recommended to J&J through a program my work is affiliated with, J&J is about two hours away from me, which I wasn't thrilled about at first, but I figured if they had what I was looking for at the price I wanted it would be worth it. I personally dealt with Dan. By far, he is the most pleasant and easy to work with salesman I have ever met. I test drove several cars but wasn't sold on any of them. Dan took the time to find me the perfect car at the right price. He even brought it to me when I purchased it. I feel so comfortable knowing I got my vehicle from a reliable place and even more so, a reliable person. Only a short while after having the vehicle, I did encounter a small problem with it and Dan took care of it quickly and even gave me a loaner car while it was being fixed. Unbeatable service! This is the type of place I will keep coming back to. I rant and rave to everyone I know about the incredible experience I had. Thank you for the amazing service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent!

I have purchased three cars from Dan here and will never even look at any other dealer. I knew what I wanted for this newer car and he found it for me quickly. Every purchase was simple and smooth. Walking in after 6 years of having my old car I called to tell Dan I was looking for a car he knew exactly who I was like I bought the car yesterday. They are all very honest and reminds me of the good 'ol days doing business there! I send everyone there who is looking for a used car. I never had any problems with the any car I purchased there. This car was new to the dealer when I looked at it and when I noticed it Dan fixed it and it looked amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JJ Auto Sales, fantastic customer service

After reading reviews here, I decided to give JJ Auto a shot and I am glad I did! Mike was a huge help and I was in my shiny new Jeep in 2 days. No haggling, no problems = Happy New Customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellence in every way

Straight up, honest, courteous and pleasant to deal with in all aspects of the process. Couldn't have been more pleased with the way my wife were treated. This is the second used car I purchased from J& J and I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing

I have bought four vehicles from Dan at J and J - he has always been great to deal with. If you experience a problem after he always will work with you on the issue. Great Customer Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I should have gone to J

When I needed to trade in my car for a "newer" used car, I spent months going from large dealership to large dealership searching for the right car at the right price for our families needs. I was jerked around so many times by salespeople who claimed they could fit my budget but, after hours of negotiating, still came out $2000 over budget ... and then tried to explain how we could make that work. Wasn't going to happen! Finally, I came across a car that looked almost perfect for us on cars.com. It was at a small dealership but, figuring I had nothing to lose, I gave them a shot. And I am SO glad I did! Mike and Dan were absolutely fantastic to work with. From the moment I first showed up (in the rain!) on their lot, until our first test drive with the family in tow, through the necessary repair that needed to be made, and to the final sale - there was never any pressure or extra fees that raised the price and they even gave us a fair price on our trade! Dan responded to my emails at all hours of the day and they were both courteous, helpful, and genuine. And, today, I finally have my new car! I've learned my lesson ... next time, I'll go to J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Transaction

I had a great experience with J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

We had a great car buying experience at J and J. Dan was a pleasure to work with. We did not feel pressured to buy a car or to use their financing. The price on the car was very reasonable and they gave us a good price on our trade-in. The process was painless and we were able to take our new car home the same day. We will definately be back to J and J in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not your typical used car dealer, MUCH BETTER

Just got a Buick Rainier from J & J. I found the car online and had some apprehension going to look at a used car lot but WOW. The thing was in nearly mint condition, as were a few other cars that I also looked at on the lot. Most used car dealers have the junk that the new car dealers don't want and send to auction, Not J & J Auto Sales. Two very minor things I noticed, and I'm picky, Mike had them fixed the next day. Drove to Atlanta and back the first week I owned the Buick, no problems. Mike was fantastic to work with, not high pressure, did what he said he would do, even took care of the registration and insurance cards for me. I hate most sales guys, but not Mike. I would send my daughter there for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Remarkable

I bought a Ford Fusion a couple of weeks ago from J&J Auto in Troy and I will never go anywhere else to buy a car. The team at J&J are just so incredibly friendly, knowledgeable, courteous and honest. I got a great price for my trade in and the best price for my Fusion of anyone in the entire area by comparison. The entire staff at J&J treat you like family. It was truely a pleasure to buy a car there. J&J is a must for those looking to purchase a car from HONEST people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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