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Auto Republic Fullerton

(71 reviews)
Visit Auto Republic Fullerton
Sales hours: 8:30am to 8:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–6:00pm
(888) 306-0471 (888) 306-0471

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2008.
We are a group of professional sales consultants here to assist you in your search for a new Pre-Owned vehicle. With over 400+ cars trucks and suv's in stock we are sure that you will be able to find what you are looking for.

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Republic Fullerton from DealerRater.

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I live in Idaho and was looking at a 2007 Cadillac XLR

I live in Idaho and was looking at a 2007 Cadillac XLR listed with them. connected through cars.com. a sales person from Fullerton responded. I asked a few questions, his response did not address any of my questions just told me how great the car was. I was also talking to another dealer in AZ on a similar car who was not only answering every question, took a video of all functions of the car and a 360 of the car and sent it to me. The car AZ car was 2 years older but less miles than the Fullerton car. I kept pushing for info from Fullerton and always got only one liners. When I told them I was about to make a decision and they were making it hard to chose them and to fly from Idaho and drop $20k I didn't think it was to much to ask, the only response was , sorry were just slammed. Along the way I also decided to read the all the google reviews on Fullerton , YOU should do this also. Conclusion: these guys were to busy to sell me a car or to shady to answer my questions in writing, either way Ill never know and I am sure I dodged a bullet.

I live in Idaho and was looking at a 2007 Cadillac XLR

I live in Idaho and was looking at a 2007 Cadillac XLR listed with them. connected through cars.com. a sales person from Fullerton responded. I asked a few questions, his response did not address any of my questions just told me how great the car was. I was also talking to another dealer in AZ on a similar car who was not only answering every question, took a video of all functions of the car and a 360 of the car and sent it to me. The car AZ car was 2 years older but less miles than the Fullerton car. I kept pushing for info from Fullerton and always got only one liners. When I told them I was about to make a decision and they were making it hard to chose them and to fly from Idaho and drop $20k I didn't think it was to much to ask, the only response was , sorry were just slammed. Along the way I also decided to read the all the google reviews on Fullerton , YOU should do this also. Conclusion: these guys were to busy to sell me a car or to shady to answer my questions in writing, either way Ill never know and I am sure I dodged a bullet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Much Better Than Expected!

Much Better Than Expected! Worth the Drive. Purchased a 2014 Toyota Sienna I drove several hours to this dealership to check out a specific 2014 Toyota Sienna—and I’m really glad I did. My salesperson, Chris, was outstanding from start to finish. He was extremely responsive, easy to work with, and genuinely honest. He answered all of my questions quickly and clearly, and was very personable without being pushy. The car was exactly as described, and the buying process was smooth. A day after I brought the Sienna home, the check engine light came on. I was obviously concerned since the sale was already finalized, but Chris immediately told me to bring it back in. The dealership diagnosed it as a faulty sensor and replaced it on the spot with OEM parts at no cost. That kind of post-sale support is rare, and really impressed me—they stood by their product 100%. One thing to note: there are dealership fees totaling about $1,400, which in my case were not negotiable, HOWEVER, the fees do include services like LoJack protection and a paint/interior protectant, so there’s actual value provided—not just markup. Also, if you look at the bottom of the ad, the dealership does mention that they are included. Overall, I’m very satisfied with my experience. The car is running great, the team was professional, and Chris went above and beyond. My experience was much more positive than the online reviews led me to expect. If you're considering buying from this dealership, I highly recommend reaching out to Chris!

Much Better Than Expected!

Much Better Than Expected! Worth the Drive. Purchased a 2014 Toyota Sienna I drove several hours to this dealership to check out a specific 2014 Toyota Sienna—and I’m really glad I did. My salesperson, Chris, was outstanding from start to finish. He was extremely responsive, easy to work with, and genuinely honest. He answered all of my questions quickly and clearly, and was very personable without being pushy. The car was exactly as described, and the buying process was smooth. A day after I brought the Sienna home, the check engine light came on. I was obviously concerned since the sale was already finalized, but Chris immediately told me to bring it back in. The dealership diagnosed it as a faulty sensor and replaced it on the spot with OEM parts at no cost. That kind of post-sale support is rare, and really impressed me—they stood by their product 100%. One thing to note: there are dealership fees totaling about $1,400, which in my case were not negotiable, HOWEVER, the fees do include services like LoJack protection and a paint/interior protectant, so there’s actual value provided—not just markup. Also, if you look at the bottom of the ad, the dealership does mention that they are included. Overall, I’m very satisfied with my experience. The car is running great, the team was professional, and Chris went above and beyond. My experience was much more positive than the online reviews led me to expect. If you're considering buying from this dealership, I highly recommend reaching out to Chris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am writing to formally file a complaint regarding one

I am writing to formally file a complaint regarding one of the worst car purchasing experiences of my life, which occurred at your dealership. I was pre-approved for financing through Capital One and contacted the dealership in advance to submit my information. I informed the salesperson, Chris, that I would be traveling from another city and wanted to complete the majority of the paperwork beforehand to expedite the process upon arrival. During my phone call with Chris, I was rushed off the line before I could fully discuss my Capital One pre-approval. He told me someone else would follow up, but instead, I received an alert that my credit was submitted to a different bank—without my consent. Claudio later contacted me and scheduled a 2:00 PM appointment for the following day, stating that everything was ready for me. I arrived promptly at 2:00 PM and waited over two hours in the back lobby before I was even allowed to test drive the vehicle. While approaching the vehicle, I noticed all doors were open and later learned this was due to adhesive being sprayed on the dashboard—a fact that should have been disclosed upfront. After the test drive, Chris presented me with a financing offer from Ally Bank, not Capital One, and the interest rate and monthly payment were significantly higher. I asked why Capital One wasn’t used, and Claudio, wearing an Ally Bank shirt, admitted that he never submitted my application to them. My Godmother, who is a former finance manager, expressed concerns that this was a deceptive practice likely done to secure a higher kickback from Ally. When I went to inspect the car again, I noticed the leather on the dashboard was lifting. Chris dismissed the concern until I insisted it was a dealbreaker. After going back and forth, Claudio said their shop manager would not be available until Monday to evaluate the issue. To add insult to injury, I was told the deal was only valid for that day, and Capital One would not honor it if I left—information that was clearly false, as I confirmed with Capital One directly via speakerphone in front of Chris. Eventually, we came to an agreement in the office, but when I reviewed my contract at home, the interest rate was higher than what we agreed upon. On Monday, I returned the vehicle and Chris told me they wouldn't fix the dashboard, claiming the repair would be "half decent" at best. I was already sick from the fumes of the previous adhesive they applied. Eleven days later, I received a letter stating I needed to return the vehicle. When I called, Chris said it was an error. However, I later discovered the dealership had been submitting my credit application repeatedly—*without my consent*. When I addressed the incorrect interest rate, Chris told me it was “not a big deal” and asked why I was so concerned. He then asked if I had received a repair estimate for the dashboard—again deflecting responsibility after they had already misled me. To date, I am still waiting for a follow-up call from Claudio that was promised days ago. The lack of transparency, unauthorized credit submissions, and overall disregard for ethical conduct throughout this process are unacceptable. This review reflects a deeply disappointing and unethical experience at this dealership. I hope it helps future customers make more informed decisions and encourages the business to take accountability for its actions

I am writing to formally file a complaint regarding one

I am writing to formally file a complaint regarding one of the worst car purchasing experiences of my life, which occurred at your dealership. I was pre-approved for financing through Capital One and contacted the dealership in advance to submit my information. I informed the salesperson, Chris, that I would be traveling from another city and wanted to complete the majority of the paperwork beforehand to expedite the process upon arrival. During my phone call with Chris, I was rushed off the line before I could fully discuss my Capital One pre-approval. He told me someone else would follow up, but instead, I received an alert that my credit was submitted to a different bank—without my consent. Claudio later contacted me and scheduled a 2:00 PM appointment for the following day, stating that everything was ready for me. I arrived promptly at 2:00 PM and waited over two hours in the back lobby before I was even allowed to test drive the vehicle. While approaching the vehicle, I noticed all doors were open and later learned this was due to adhesive being sprayed on the dashboard—a fact that should have been disclosed upfront. After the test drive, Chris presented me with a financing offer from Ally Bank, not Capital One, and the interest rate and monthly payment were significantly higher. I asked why Capital One wasn’t used, and Claudio, wearing an Ally Bank shirt, admitted that he never submitted my application to them. My Godmother, who is a former finance manager, expressed concerns that this was a deceptive practice likely done to secure a higher kickback from Ally. When I went to inspect the car again, I noticed the leather on the dashboard was lifting. Chris dismissed the concern until I insisted it was a dealbreaker. After going back and forth, Claudio said their shop manager would not be available until Monday to evaluate the issue. To add insult to injury, I was told the deal was only valid for that day, and Capital One would not honor it if I left—information that was clearly false, as I confirmed with Capital One directly via speakerphone in front of Chris. Eventually, we came to an agreement in the office, but when I reviewed my contract at home, the interest rate was higher than what we agreed upon. On Monday, I returned the vehicle and Chris told me they wouldn't fix the dashboard, claiming the repair would be "half decent" at best. I was already sick from the fumes of the previous adhesive they applied. Eleven days later, I received a letter stating I needed to return the vehicle. When I called, Chris said it was an error. However, I later discovered the dealership had been submitting my credit application repeatedly—*without my consent*. When I addressed the incorrect interest rate, Chris told me it was “not a big deal” and asked why I was so concerned. He then asked if I had received a repair estimate for the dashboard—again deflecting responsibility after they had already misled me. To date, I am still waiting for a follow-up call from Claudio that was promised days ago. The lack of transparency, unauthorized credit submissions, and overall disregard for ethical conduct throughout this process are unacceptable. This review reflects a deeply disappointing and unethical experience at this dealership. I hope it helps future customers make more informed decisions and encourages the business to take accountability for its actions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Watch out!

Watch out! Stay away! They try their best to rip you off. 2k for this, 1k for that, 1.5k for other and ... never ending list of unreasonable fees on top of their listing price. [[[[[Actual OTD Price = Announced sales Price + 5k]]]]]

Watch out!

Watch out! Stay away! They try their best to rip you off. 2k for this, 1k for that, 1.5k for other and ... never ending list of unreasonable fees on top of their listing price. [[[[[Actual OTD Price = Announced sales Price + 5k]]]]]

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place should be called Auto RipOff.

This place should be called Auto RipOff. You have to purchase $2,000 worth of LoJack and other security crap if you want to buy a vehicle. There was a customer ranting and raving when we were in there and we just kind of ignored him. Apparently, he drove 5 hours for a certain vehicle and didn't want to pay the garbage fees. So now we are sitting with the salesman, and the final numbers get put on the desk. What? This is $2,000 more than quoted. Let's remove the $2,000 of crap we don't want or need. We aren't from the L.A. area. Our vehicle is parked in a garage and doesn't spend a lot of time unsupervised. We don't want or need LoJack or the other things. Just remove those fees and we'll pay the asking price because they wouldn't budge one dime on the price. No can do according to the salesman. We drove 3 hours for this specific Jeep. Nope! We didn't rant or rave. I asked 2 or 3 more times. Nope! So, we left... And we saw Premier Jeep (Dodge, Chrysler and Ram, too) on the way to the freeway. We ended up with a MUCH better Jeep at a MUCH better deal. If you plan on getting any kind of fair deal, stop at Premier first.

This place should be called Auto RipOff.

This place should be called Auto RipOff. You have to purchase $2,000 worth of LoJack and other security crap if you want to buy a vehicle. There was a customer ranting and raving when we were in there and we just kind of ignored him. Apparently, he drove 5 hours for a certain vehicle and didn't want to pay the garbage fees. So now we are sitting with the salesman, and the final numbers get put on the desk. What? This is $2,000 more than quoted. Let's remove the $2,000 of crap we don't want or need. We aren't from the L.A. area. Our vehicle is parked in a garage and doesn't spend a lot of time unsupervised. We don't want or need LoJack or the other things. Just remove those fees and we'll pay the asking price because they wouldn't budge one dime on the price. No can do according to the salesman. We drove 3 hours for this specific Jeep. Nope! We didn't rant or rave. I asked 2 or 3 more times. Nope! So, we left... And we saw Premier Jeep (Dodge, Chrysler and Ram, too) on the way to the freeway. We ended up with a MUCH better Jeep at a MUCH better deal. If you plan on getting any kind of fair deal, stop at Premier first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Decided to look into a Ford Fusion Energi.

Decided to look into a Ford Fusion Energi. The salesman I spoke to said they could not find the key fob and would need time to find it or get a new one. Ok fine. I checked with him once the following day. He said they needed more time. Ok fine. Checked back with him again the day after and no response. The lack of effort to help a customer is frustrating.

Decided to look into a Ford Fusion Energi.

Decided to look into a Ford Fusion Energi. The salesman I spoke to said they could not find the key fob and would need time to find it or get a new one. Ok fine. I checked with him once the following day. He said they needed more time. Ok fine. Checked back with him again the day after and no response. The lack of effort to help a customer is frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Rude sales guys until they see you have

Rude sales guys until they see you have money"Beware"extremely overpriced vehicles..save your money go elsewhere

Rude sales guys until they see you have

Rude sales guys until they see you have money"Beware"extremely overpriced vehicles..save your money go elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto republic team so helpful in helping my friend find a

Auto republic team so helpful in helping my friend find a vehicle. Professional and courteous service. Highly recommend.

Auto republic team so helpful in helping my friend find a

Auto republic team so helpful in helping my friend find a vehicle. Professional and courteous service. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cars.

Cars.com helped me find the car I wanted and it was there at Auto Republic. I went in just to look, but I ended up driving home in my dream car. The experience was great and David was very helpful. Thank you too Cisco !!!!

Cars.

Cars.com helped me find the car I wanted and it was there at Auto Republic. I went in just to look, but I ended up driving home in my dream car. The experience was great and David was very helpful. Thank you too Cisco !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Too many fees and upgrades added without you wanting

Too many fees and upgrades added without you wanting them... Don't go to Auto Republic

Too many fees and upgrades added without you wanting

Too many fees and upgrades added without you wanting them... Don't go to Auto Republic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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