Reviews
They always take really good care of me I get in and I
They always take really good care of me I get in and I get out fast and easy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Baker_bug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Frederick was my service provider.
Frederick was my service provider. He paid close attention to my service request and made sure i was updated while the service was being completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Prty_pk, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Virgil was great!
Virgil was great! He explained everything in detail and kept me in the loop on each step! Great customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Loriellforte, thank you for your kind words and this wonderful review about your experience with Virgil. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Purchase was average.
Purchase was average. However today 10/5/24 while at a funeral, I began receiving unsolicited phone calls while at a funeral. Even after declining the phone calls, I was immediately called back interrupting the funeral even further. I will never purchase another vehicle from Clay Cooley.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Josh.ames253, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan
They are very professional and presentable and the staff
They are very professional and presentable and the staff nice and opening towards their guest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jcristerna.05, thank you so much for your positive comments about our team here at Clay Cooley Nissan! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
They’re very punctual and make sure they get the job done
They’re very punctual and make sure they get the job done in a professional manner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Parksnaasir, Thank you so much for the positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
A service was awesome from a clay Cooley and I like to
A service was awesome from a clay Cooley and I like to commend them awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rho007bri, thank you for your praise and kind comments about our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
The worst experience I have ever had at any dealership.
The worst experience I have ever had at any dealership.!. The salesman was so dishonest and played head games with me on the vehicle I was getting. He went from telling me I could choose any truck on the lot to switching the truck he said I could have like 10 times. It was completely ridiculous, and unprofessional, and I should have just walked away but was in a situation where I had to get something that day! He has no business working with the public at all!!!!. It was so disheartening to be treated like that. I had previously purchased a car from their Irving location several years ago and it was a positive and easy experience. I will never purchase a vehicle from this place again no way!!.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello Krose1972, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan
Customer service was excellent!
Customer service was excellent!! I have never had any problems when bringing my car for services.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Denisewilliams837, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
I worked with Margaret in Clay Cooley Nissan Duncanville
I worked with Margaret in Clay Cooley Nissan Duncanville off 20 and she was Great and she was very patient and got me in a reliable nice vehicle. She was a straight shooter and made sure I was comfortable through out the whole buying process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Racquel.rhodes1969, We're glad you had such a wonderful experience with Margret! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000