Royal Moore GMC Buick

Oh my goodness, it’s not often you visit a dealership and meet a knowledgeable non pressure gentleman as we did. John Raptor was our salesman and have already recommended him to others. Thank you!!

Avery was amazing from start to finish! Made us feel at ease and made the whole process feel comfortable! She was friendly and yet professional! Avery was a pleasure to work with and she made us feel like no one else mattered! We will definitely be back and hope to work with Avery soon! Thank you Avery and RoyalMoore

Sung Park, my sales rep, was amazing! Very hard worker, friendly, and engaging. I left happy with a Mazda 3!

This dealership exuded a remarkable level of kindness and friendliness, from the individuals outside to all the employees. They create a positive and enjoyable work environment, and their employees genuinely enjoy their jobs. We would like to express our sincere gratitude to Gabriel, who went above and beyond to assist our team in acquiring our new work truck. His exceptional service and dedication were truly outstanding. We highly recommend Gabriel and the entire Royal Moore dealership.

Low pressure and very easy to work with, was on a test drive within 5 minutes of showing up and knowledgeable of their products.

Sung Park is a friendly and approachable professional. He is extremely attentive and responsive. The purchase of my new CX-50 Hybrid was super smooth.

Sung is one of the best storytellers I've ever meet at any dealership if I buy another for myself or referr a friend or family it will be to ask for Sung Park

They tricked me. I would not have leased my 2024 Buick Envision if I knew that you can not trust the word of even the sales manager. My text from sales reads "I got you approved at $425/month for 36 months" - When i get to the dealership the deal changed to $650 / month, but was told that there was a $7000 rebate, and they were going to spread it out over 36 months to lower my payment by $200 / month. I took their word for it... Never do this... I did not get a copy of any paperwork for 5 weeks.... after i asked for it a 3rd time. GM Financial sends me a letter telling me that my payment is $658 and that I am past due... (I gave the finance manager $2000 at signing) long story short.... the dealership talked me into leasing the vehicle so they could get the rebated deal, and never made it right. I reached out to Jennifer Moore (owners daughter / rep) - no response... I promise this.... I am contacting all the places that i can...BBB, DMV, DMV, their underwriter, their bank, etc. Also have two local TV networks that have shown interest because of the text messages from the dealer compared to the actual deal. GM Financial is also investigating.... Dealers - you don't have to be dishonest to sell cars... we could have worked this deal out... but Royal Moore is comfortable with this type of thing... BG

Great people. Great choices. Great experience. Second time around and still great same experience. Keep up the good work.

I was buying my first car in the USA. When I called about at specific car, Brayan answered and was naturally very keen to help out. I was concerned about my situation having recently moved to the USA. Brayan sent me over his details once I was off the phone. On meeting him in person, he was friendly and helpful. He was not overtly pushy, as car salesmen are stereotypical viewed. He answered my questions in a truthful manner, rather than trying to "pull the wool over my eyes" and tell me what I wanted to hear. I would recommend his services for someone looking to buy a car, whether new or used. If you have questions, he will answer or find out for you straight away. Overall he provided an excellent customer service!