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DARCARS Toyota Baltimore

(524 reviews)
Visit DARCARS Toyota Baltimore
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed

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New (410) 753-4702 (410) 753-4702
Used (410) 487-0585 (410) 487-0585
Service (410) 696-4865 (410) 696-4865

Inventory

See all 195 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2022.
At DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
See What It's Like to Love Car Buying!!

Service center

Phone number (410) 696-4865

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Toyota Baltimore from DealerRater.

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Worked with me on pricing on a high demand car which is more than many offered.

Worked with me on pricing on a high demand car which is more than many offered.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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JC was amazing help. I wouldn't have been able to walk out with the car of my dreams without his assistance today!

JC was amazing help. I wouldn't have been able to walk out with the car of my dreams without his assistance today!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing DARCARS Toyota of Baltimore.

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Very good and helpful. Jake helped us out a lot and the process was smooth.

Very good and helpful. Jake helped us out a lot and the process was smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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This dealership went above and beyond to put in a new vehicle and I would recommend this dealership.

This dealership went above and beyond to put in a new vehicle and I would recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DARCARS Toyota of Baltimore.

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The transaction was efficient and painless. Some transactions were twitchy, but there were no issues.

The transaction was efficient and painless. Some transactions were twitchy, but there were no issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Gavin, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at DARCARS Toyota of Baltimore are glad to have you as a customer.

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Fraylin was on top of it. Helped me find my dream car. Great communication using various methods

Fraylin was on top of it. Helped me find my dream car. Great communication using various methods

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DARCARS Toyota of Baltimore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Excelente vendedor, muy amable, se expresa muy bien y tiene mucha pasiencia para enseñar gracias!

Excelente vendedor, muy amable, se expresa muy bien y tiene mucha pasiencia para enseñar gracias!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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Marvin had great communication over text message, which allowed clear setting of price and expectations for my vehicle before ever stepping foot into the dealership. The purchasing process from that point on was simple, but still took a while to process

Marvin had great communication over text message, which allowed clear setting of price and expectations for my vehicle before ever stepping foot into the dealership. The purchasing process from that point on was simple, but still took a while to process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Matthew, for your kind words for Marvin and for taking the time to leave us this wonderful feedback!

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Extremely smooth and efficient experience. Humberto was an excellent salesman to work with, and Santiago made the finance easy.

Extremely smooth and efficient experience. Humberto was an excellent salesman to work with, and Santiago made the finance easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DARCARS Toyota of Baltimore.

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Helpful, courteous, informative. Good place to buy a car. Low pressure. Low pressure. Made a stressful experience easier.

Helpful, courteous, informative. Good place to buy a car. Low pressure. Low pressure. Made a stressful experience easier.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DARCARS Toyota of Baltimore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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See all 525 reviews

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