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DARCARS Toyota Baltimore

(458 reviews)
Visit DARCARS Toyota Baltimore
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed

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New (410) 753-4702 (410) 753-4702
Used (410) 487-0585 (410) 487-0585
Service (410) 696-4865 (410) 696-4865

Inventory

See all 153 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2022.
At DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
See What It's Like to Love Car Buying!!

Service center

Phone number (410) 696-4865

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Toyota Baltimore from DealerRater.

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Anhelo Rodríguez es muy amable, sincero y ayuda a que tengas las mejores ofertas! Gracias tremendamente.

Anhelo Rodríguez es muy amable, sincero y ayuda a que tengas las mejores ofertas! Gracias tremendamente.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team. It’s great to know our honesty and support helped you find excellent offers on your used Toyota Camry. We appreciate your thanks and look forward to assisting you again.

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Angelo Rodriguez fue mi vendedor el día de hoy y su excelente servicio me ayudó bastante !

Angelo Rodriguez fue mi vendedor el día de hoy y su excelente servicio me ayudó bastante !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Angelo provided excellent service during your purchase of a used Toyota Corolla. We appreciate you choosing us for this important milestone. Please reach out if we can assist you again.

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Angelo Rodriguez me ayudo a comprar mi troca certificada y estoy muy feliz el trato fue excelente.

Angelo Rodriguez me ayudo a comprar mi troca certificada y estoy muy feliz el trato fue excelente.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy Angelo could help you secure your certified Toyota Tacoma and deliver excellent service. Thank you for sharing your experience, and enjoy your new truck!

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Angelo helped me and he is so good that if somebody comes here they will not want to leave without not buying a car!

Angelo helped me and he is so good that if somebody comes here they will not want to leave without not buying a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic that Angelo’s support made your visit so good that leaving empty-handed wasn’t an option. Enjoy all the great journeys in your new Toyota RAV4.

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I recently purchased my dream vehicle from this dealership, and I couldn’t have done it without Angelo. After being without a vehicle for over a month, Angelo was genuinely committed to helping me find the perfect car and made the entire experience enjoyable and stress-free. He was patient, communicative, knowledgeable, and incredibly helpful throughout every step of the process. His dedication and enthusiasm truly set him apart. If you’re looking to purchase a vehicle and want exceptional customer service, I highly recommend asking for Angelo. He goes above and beyond for his customers!

I recently purchased my dream vehicle from this dealership, and I couldn’t have done it without Angelo. After being without a vehicle for over a month, Angelo was genuinely committed to helping me find the perfect car and made the entire experience enjoyable and stress-free. He was patient, communicative, knowledgeable, and incredibly helpful throughout every step of the process. His dedication and enthusiasm truly set him apart. If you’re looking to purchase a vehicle and want exceptional customer service, I highly recommend asking for Angelo. He goes above and beyond for his customers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Angelo helped you find your dream used Honda Accord after a month without a vehicle. His dedication to clear communication and support made the process stress-free. We’ll pass along your praise and hope you continue to enjoy every mile in your Accord.

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From the moment we stepped onto the property, to the last handshake, my experience was filled with ease. Angelo provided exceptional service. If I ever need another car, I wouldn’t hesitate to buy again from Darcars Toyota Baltimore.

From the moment we stepped onto the property, to the last handshake, my experience was filled with ease. Angelo provided exceptional service. If I ever need another car, I wouldn’t hesitate to buy again from Darcars Toyota Baltimore.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our team for your Lexus UX 250h purchase. We’re glad Angelo made every step feel effortless, from your arrival to the final handshake. Whenever you need another vehicle, we look forward to helping again.

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Angelo Rodriguez is excellent at his craft! Truly a wonderful experience & much better than the horrible treatment I received at another store!

Angelo Rodriguez is excellent at his craft! Truly a wonderful experience & much better than the horrible treatment I received at another store!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share this. Angelo will be thrilled to learn his expertise made all the difference, and we’re glad you found a positive experience after your previous frustrations elsewhere. We look forward to welcoming you back.

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Angelo best sales person, gave me a great deal and also bilingual, thank you so much for the help!

Angelo best sales person, gave me a great deal and also bilingual, thank you so much for the help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing feedback about Angelo. We’re glad Angelo could provide bilingual support and secure a great deal on your new Toyota Tundra. Enjoy your adventures behind the wheel.

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Inspect your used vehicle prior to purchasing! Angelo sold us a used 2023 RAV4 with $2900 worth of damage and this was not disclosed to us prior to the sale. When asked for help, DARCARS stated that they did not know about the damage. They have since been very unwilling to help. Additionally, Angelo and Gabriel were extremely unprofessional when speaking to me about trying to resolve this issue with Angelo even stating “legally, there is nothing we have to do for you.” General Manager Rez stated that if damage is not reported on the CARFAX, they do not know about it. Therefore, this dealership is not properly inspecting their used vehicles prior to sale. Be very cautious! This has been a traumatizing experience. I do not recommend DARCARS Toyota of Baltimore.

Inspect your used vehicle prior to purchasing! Angelo sold us a used 2023 RAV4 with $2900 worth of damage and this was not disclosed to us prior to the sale. When asked for help, DARCARS stated that they did not know about the damage. They have since been very unwilling to help. Additionally, Angelo and Gabriel were extremely unprofessional when speaking to me about trying to resolve this issue with Angelo even stating “legally, there is nothing we have to do for you.” General Manager Rez stated that if damage is not reported on the CARFAX, they do not know about it. Therefore, this dealership is not properly inspecting their used vehicles prior to sale. Be very cautious! This has been a traumatizing experience. I do not recommend DARCARS Toyota of Baltimore.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon sir, we understand you purchased the vehicle over three months ago and were provided with the Carfax showing no damage to the vehicle's door. We did offer to move you into another vehicle, but this offer was declined. We appreciate the feedback and wish you safe travels.

Consumer response

You offered to sell me another vehicle at a higher price and after how I have been treated by DARCARS employees especially Angelo and Gabriel, I am not interested in purchasing a more expensive and potentially damaged vehicle from you! You caused the problem so fix it!

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Angelo Rodriguez gets the job done. Smooth and easy process. Thank you all so much for all the help and patience with me while making my vehicle decision.

Angelo Rodriguez gets the job done. Smooth and easy process. Thank you all so much for all the help and patience with me while making my vehicle decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Angelo’s assistance during your purchase of the used Toyota Camry. We’re glad the process felt smooth and that our team’s patience helped you decide. Enjoy your Camry and feel free to reach out if you need anything.

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