DARCARS Toyota Baltimore

This was the easiest car buying experience I have ever had. I asked for a quote through the internet and within 15 minutes, Mr. Preston Jenkins answered my email. Once I saw the quote, I had to re-read the quote. I immediately answered his email and called him. When I got to the dealership, the car was already in the front parking lot ready for showing. I was immediately introduced to Mr. Joel Kamper who helped me with the sale. I also had a used truck that I wanted to potentially trade in and while the trade in didn't happen, the process for the appraisal and negotiation was prompt and fair. I have read some of the past ratings and want to set the record straight that what I experienced was a very professional and expedited sales process. The internet quote that I received was MUCH less than the www.truecar.com "great price". I have purchased many new cars in the past and have used websites such as KBB, Edmunds, and Truecar and the price that I received was extremely generous. Moral to the story: * do your research * go to http://www.darcarstoyotaofbaltimore.com and search for your car * choose the "ePrice" button on the right * Preston Jenkins will contact you within a very reasonable amount of time with a great price * Compare the prices to other sources or dealers * Visit the showroom at 6007 Eastern Avenue, Baltimore, MD 21224 (google maps may not take you directly there) * Get introduced to one of the three internet sales people (Joel Kamper is the most experienced) * Purchase the car in a hassle free way I also want to add that while I didn't finance the car, Mr. Edgar Betancourt is the most efficient Finance Manager there is in the business. Darcars of Baltimore is under new management and the problems of the past are long gone. If you want a very fair price for a car and a staff of very qualified people, visit Darcars of Baltimore.

This dealership was very helpful at the beginning. I traveled from out of state to purchase one their vehicles with a confirmation sent promptly to them. When I arrived in Baltimore, I received an E-MAIL stating that DARSCARS of Baltimore sold my car! I called them immediately and 2 salesmen gave me the "business is business" speech. They could have cared less. Fortunately, I have a relationship with Jesus and HE worked the whole thing out in no time. I bought a better car from Rosner Toyota in Fredericksburg, Virginia! I would NOT recommend anyone do business with DARSCARS because they have.bad business practices.

I called and spoke to Harry the Used car Manager. Assured me he would get all the information and call me back the same day. He never returned the call. When I was on the phone with him would not stop trying to push additional fees and expenses. I would avoid like the plague...

I had a great experience! I followed these two from a Ford dealership and they are exceptional to work with! They made purchasing a car so easy and hassle free! I know this car dealership in the past has had some rough reviews but these guys are what they needed to turn this store around!

There are a lot of negative reviews for this place on here, but that wasn't my experience at all. They did use sales tricks, but I didn't find them overly pushy. I would recommend them.

worst buying experience i've ever had. super high pressure sales and outright lies are standard at this dealership. DO NOT GO HERE. i cannot believe i was dumb enough to buy a car here but they will use every sales trick in the book to sucker you in. to make matters worse, they didn't file any of my paperwork properly, and so i've had to sort out all sorts of issues with the Motor Vehicle Administration. this was just an all-around horrible experience. i cannot stress this enough: DO NOT GO HERE.

worst buying experience i've ever had. super high pressure sales and outright lies are standard at this dealership. DO NOT GO HERE. i cannot believe i was dumb enough to buy a car here but they will use every sales trick in the book to sucker you in. to make matters worse, they didn't file any of my paperwork properly, and so i've had to sort out all sorts of issues with the Motor Vehicle Administration. this was just an all-around horrible experience.

i'm glad i decided to shop around didn't buy a car from this dealership. they just want you to sign on the dotted lines and get you out the door. probably the worst new car dealership you can imagine. stay away from this place

if i could give this dealership a 0 rating, i would, although i believe they deserve even lower. they are unprofessional and they do not care about anyone, they show no respect for their profession or their customers at all. we purchased a toyota there before it was darcars but they have access to the old customer records. we started receiving letters in the mail saying we just bought a new toyota from this dealership and we thought something was wrong and went to the nearest toyota dealership to check what was going on, they found out that it was from this dealership (darcars in baltimore) that sold a brand new toyota and the transaction was legit, so we called and they were very rude on the phone and they just didn't care at all so i asked to speak to the manager about the issue after a long hold, the manager also showed no care and said to come in to the dealership to see what's going on and hung up, we went to the dealership and found out that they simply put it under a wrong name for the sale of the vehicle, we drove over 20 minutes to the dealership to find out that it was their negligence that caused this confusion, and i thought i had my identity information stolen and someone used it to purchase a car under my name. they offered no apology and no assurance that this will not happen again, took the letter i brought in and said i'm free to go, glad i didn't buy a car from this pathetic place, wonder how many other customers' information got mixed up, DO NOT BUY A CAR FROM THIS PLACE, unprofessional, irresponsible, and ignorant.

I brought my vehicle in for service on Friday, I meet the service manager Jason who was very friendly and thoughtful. Even though I didn't have a appointment he took my vehicle right into the shop to get serviced. I thought because they were busy I would have a issue, but to my surprise the service manager offered me a loaner or a shuttle ride to allow me to go on with my day. I decided to wait. I loved the waiting area were they played movies on a big TV that help pass the time. When my vehicle was finished Jason gave me a report of items that I should consider doing to keep my vehicle going. This is the first time I have ever felt good about coming to a dealership for service. There was no pressure and Jason made me feel comfortable about being there. It is not often that you meet a genuine, caring person. I will be back to get the work completed on my vehicle. Thank you Jason!