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Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stokes Toyota Beaufort from DealerRater.

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Great Customer Service

I have had my Sequoia and Tundra serviced at Stokes Brown Toyota since we purchased the vehicles. SBT has had a staff of employees that are well trained, professional and focused on a high level of customer service. Dev, Dave and Brett have been on staff for many years now and together form a consistent approach to handling their customers. They have clear concise communication and are always available to assist you with your questions or service needs. They have been willing to go the extra step to make the service experience a pleasure, even when it's put a a dent in my wallet. We will continue to have our vehicles serviced with SBT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied

Tim Rettig and Mr. Brown, are very amazing. Gave me their undivided attention, very helpful, persuasive and ready . They really work with you. I love them all, they are so friendly. You can tell they love what they do. I will definitely be referring everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great team of employees

Just bought a Tacoma pickup and had a great experience from the salesman to finance and even the Owner thanking us personally. We will be back to purchase again and will bring our friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Ultimate Dealership

Terri Bladen burgh my sales representative became and instinct friend and great support the moment I walked in the door. She was so sweet and concerned and was determined and on a mission to get me into a car that I wanted, and dependable and to send me off with a smile on my face and I did just that. I am proud to say that I live in a place that has so much passion and integrity in what they do and I'll keep coming back. Best place ever to get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Devv. is an excellent service manager I give him a 10 n rate

Whatever time is set for me that is the time I get service n I appreciate that more then anything. He is a great person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service

Beaufort Stokes Brown is always very friendly and has great customer service. I was supposed to go to Bluffton for the service appointment I had scheduled and they still took me at the Beaufort location that I thought I had scheduled the appointment at. Dev was great and took care of the misunderstanding between locations. The service was done in great time also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service

Ms. Karl Gardner made our experience at Stokes Toyota a very pleasant one. She has excellent customer service and answered all of our questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Prompt service

I had a flat tire that needed to be replaced and was able to get it taken care of immediately and only had a short wait. Was very pleased with the service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Exceptional

A complete package from sales, financing, technology, and service! Very personal service. You feel and know that you will be taken care of. We did not feel pressured . Very friendly and knowledgeable people that take care of their customers. Enjoyable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service from mr. Canning

He was super helpful and A great salesman that He helped me get a great deal and got me into my 4Runner which I love so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.