Reviews
Everything was fine except when they rotated the tires on...
Everything was fine except when they rotated the tires on my 2500 they didn’t inflate the tires to 80 psi which sets off the alarm. I had to do it when I got home.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I have always had my vehicle serviced at Lithia service...
I have always had my vehicle serviced at Lithia service center. I would gladly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we have delivered such a great experience over the years. We truly appreciate your business. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
My service guy Jon was awesome! He stayed in touch with...
My service guy Jon was awesome! He stayed in touch with me and kept me informed on the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that you had a positive experience here with Jon. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Very professional and nd great staff especially Kelly...
Very professional and nd great staff especially Kelly Spears who extremely helpful and knowledgeable of what I was looking for
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Kelly and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Such good customer service, I really liked working with...
Such good customer service, I really liked working with Marissa and Ty, they were both awesome !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Lithia Chrysler Jeep Dodge Ram of Corpus Christi. It is great to hear that Marissa and Tyler were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Brought my truck in for a simple sales code to be added...
Brought my truck in for a simple sales code to be added to enable the bed light on my new truck (I added them after I bought it) This turned into a two day ordeal with the tech going through all sorts of nonsense before I had to drive up and speak with the service writer and tech and give them the sales code they needed to enter and how to do it. I then get the truck back after paying $180, mind you I had been told that there wouldn't be a charge multiple times to do the job. Not even 24hrs later a rattle becomes very noticeable behind the dash and my easy exit seat does not work. Then when I released the parking brake a bolt fell down from behind the steering wheel onto the floor board. After I contacted the service writer he tells me the tech had "lost" that bolt and had it replaced with a new one, upon my own inspection I found where the bolt had fallen from (holding up a computer of some sort...seems important) which was also the cause of the rattle, He then couldn't tell me how to reset my easy exit seat, but said it was a result of the tech flashing the computer and not re-calibrating it. So I had to look up online how to do this. I have since tried calling the service write to no answer. I do not think it was right for them to keep my truck for so long for something so simple, and go through the process of what I can only assume was taking my dash apart, and then not even putting it back together or setting my truck up. On top of this charging me and then I had to do all this work to make it right.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Always a great experience at Lithia Corpus Christi....
Always a great experience at Lithia Corpus Christi. Christopher Barrios is the benchmark of salesmanship delivering outstanding service before, during, AND after a sale. The service department is on-time and courteous with knowlegable staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear Chris and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Monica was very knowledgeable and courteous. She took the...
Monica was very knowledgeable and courteous. She took the time to listen. And corrected the problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Monica was able to help out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! We look forward to having you as one of our valued customers for years to come. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
My experience with Lithia Dodge Asbury good. I’ve had a...
My experience with Lithia Dodge Asbury good. I’ve had a major repair done to my vehicle as well as routine maintenance. Lithia dodge service department is prompt and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Customer service was outstanding, no hassles and my car...
Customer service was outstanding, no hassles and my car was in and out the same day, best dealership experience I've ever had
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan, Thank you for the kind words for our service department! Eamonn, Jon, and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi