Reviews
Check-in started with clear discussion on service...
Check-in started with clear discussion on service requests, price, and time to complete. When the vehicle was ready they followed up via telephone call to report the vehicle repairs had been completed and that the vehicle was ready for pickup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Tyler was such a huge help for us! We absolutely love our...
Tyler was such a huge help for us! We absolutely love our new car! They were not pushy and took care of us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Morgan, Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Tyler and our team here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi are glad to have you as a customer. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Dealership was moving cars quickly. Gave me a solid trade...
Dealership was moving cars quickly. Gave me a solid trade in price. Expensive on dealership adders.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Scott and Amanda had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Lack of response from advisor after leaving multiple...
Lack of response from advisor after leaving multiple messages had to go dealership to get update
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service department didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The dealership was very helpful through the entire...
The dealership was very helpful through the entire process of buying a brand new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. Joshua and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
My salesman Mr. Mortera was informative and friendly. He...
My salesman Mr. Mortera was informative and friendly. He also asked if I had questions. I would recommend Lithia in Corpus Christi. This is my third vehicle that i bought from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Luis and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Account Manager and Salesperson had all thereDucks in a...
Account Manager and Salesperson had all there Ducks in a row. It took only ten minutes to Get paperwork completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I don’t want any stars given. I talked to one sales...
I don’t want any stars given. I talked to one sales person named Brian. Then apparently he had a Toyota for me to look at but sold it. When I went in person he wasn’t even there. So they had me with Courtney. She was real nice. Was able to do a loaner for one day on a Chrysler 200 that I really liked. Well didn’t even get to get home to my son on Christmas Eve mind you. The car over heated and broke down. They did not want to offer me another vehicle or make it right. I really wanted that car and really liked it. Then I was told oh well we can fix if you still want it. And after that I’m no I don’t want a car that broke down. So I was thinking of purchasing something else. After getting put off and having to deal with a 3rd sales person. You would think they would make it right and apologize and WANT to get me into another car NO! Making promises to fix that one if I really wanted to purchase it. xxxx NOOOO Then basically was left stranded on spid n kostoryz on Christmas Eve late at night no way home and no other car offered. MY friend had to come get me. Just trying to get home to my son. And nothing. I’ve never dealt with a dealership so I did say I’m going to take my business elsewhere. Not right. Guess you didn’t really care or want my business leaving me stranded on the side of road late at night. And NOT even remotely trying to fix the problem Amanda Shelton
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
They took care of the problems and got me back on the...
They took care of the problems and got me back on the road. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I have always received good service specially on several...
I have always received good service specially on several recalls that have been done to my Chrysler Van . The work has been done on a reasonable amount of time .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi