Reviews
They took the car out to clean, but as what I saw, the...
They took the car out to clean, but as what I saw, the car looks the same, it still dirty and it looks like it haven't clean yet. I have to clean it myself.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Great to work with very upfront. Alex the Salesman is on...
Great to work with very upfront. Alex the Salesman is on point as is the rest of the team.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Very helpful on the sales side finding the right truck....
Very helpful on the sales side finding the right truck. We would come back again to buy another vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Lithia Chrysler Jeep Dodge Ram of Corpus Christi. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I Always enjoy getting serviced there because the service...
I Always enjoy getting serviced there because the service is outstanding. Thank u Lithia Dodge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business, Jennie, and look forward to your next visit. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The staff was awesome !! They really take care of us when...
The staff was awesome !! They really take care of us when we take the car in for Service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Elaine, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Super! Very responsive team. We were able to complete the...
Super! Very responsive team. We were able to complete the deal 100% remote. 10/10 would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Awesome experience did not leave my house. Completed...
Awesome experience did not leave my house. Completed everything online or over the phone. Satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Julie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I’m not happy at all with the experience I had. I was...
I’m not happy at all with the experience I had. I was lied to and told if I didn’t like it I could leave by Mr. Rios. They sold me a 2017 Nissan Frontier and neglected to tell me the tail gate didn’t work. When I brought it back he accused me of breaking it which I did not do. My nephew was the one that it when he tried to close it. I asked if they would fix it for me they took it and kept it over night. No called to let me know anything. You have on your website a three day exchange policy and when I asked about it Mr. Rios said you didn’t have any policy like that. All I want is for the tailgate to be fixed. I’m a Senior and don’t appreciate the way I was treated.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
BUYER BEWARE!!!! I test drove a 2021 Ram 2500 Longhorn a...
BUYER BEWARE!!!! I test drove a 2021 Ram 2500 Longhorn a my girlfriend said it smelt like smoke. So I ask the sales guy and he guarantees me the truck had never been smoked. So I end up buying the truck. We take it to Houston Friday evening. We'll Saturday more are driving down the road and my girlfriend asked what was wrong with the steering wheel. She takes my phone and takes a picture of the steering wheel and there is a cigarette burn in the leather. This leads me to believe Lithia was lying about the truck being smoked in. I call the dealership and tell them to hold on to my trade till Monday when I get back. Well when we get back thay just say it to late I already bought the truck. Then they try to work with me on different truck but want to give me 20,000 less. They are CROOKS and will do what they can to get to you. Definitely watch what you do if you go to this dealership and get it in writing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Mr Skinner thank you for your response. Your management is what i have had problems with. I doubt that they will be contacting me. I have asked a few times to get all of us together or to speak with you directly and all they have told me is that you arent there or you are not available. I dont know if they are trying to hide this from you or what is going on, but i would love to speak with you.
Took my 2016 Ram 1500 eco-diesel in for a warning...
Took my 2016 Ram 1500 eco-diesel in for a warning message, “service shifter” and they charged $570 for diagnostics. They advised that I needed a new transmission to the tune of about $6k. When I asked them to button it up and told them I would seek a second opinion the service writer almost hung up on me. The second opinion was that I only needed a fluid change which was part of the diagnostic fee. So, 5,000 miles later and no issues with the tranny. I’m very glad that I was suspicious. What a rip-off.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi