Reviews
just drpped it off , all is good
convienent , times , updated any and all questions before anything was done , and all questions asked were explained in detail , will bring in the suzuki next !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
you think free grease smudge on YOUR car/truck seat is ok!!
peaceable people/team thank you for that, my complaint is that on departing/leaving I have a grease smudge on my driver side seat it is a fabric material and I did not bring my truck in with this grease smudge on my seat and is disturbing to not give you a better rating for this and yes I am offended for telling you this because you could or should have appropriate cleaning supplies just for moments like this to clean the fabric/material the seats are made of
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Daniel was great! He was very attentive and knowledgeable in his area of expertise. He took care of me since the moment I dropped off my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and friendly service
Took my car in for a bad shift cable preventing me from placing my car in park. Not only did they take it in without a prior appointment but I had my car back before the end of the day. Fast and friendly service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Out of state
Bought my dream car sight unseen.... This was a big risk but everyone who helped me was professional and great to work with. I had a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service
I brought my vehicle in for an oil change. I did not make an appointment. The service advisor Taylor Lambing was so nice, he gathered all my information right away and handled the oil change within 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Happy I went back to Lithia for another new Ram 1500, great truck for a great price, Thanks to Vance Cash for helping me out. If you are looking for a vehicle go see him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service experience
At 1st I was expecting to be given a high bill In order to find out what was wrong with my car. But it was quite the opposite. My problem was covered by the service contract I purchased. JT was very courteous and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not Great Previous Experiences, But Good Recent Experiences
While I've had poor experiences in the past with Lithia, this recent visit was a good one - fast and fair. The past 2 times I've been helped by Mr. JC Trevino, and my experience and opinion has improved with his service: professional and pleasant. I called him directly this past time and will continue to do so. I've been very pleased with my last visit.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I took my jeep in for an oil change. The service was excellent! The service advisor, Nicholas Hall, was extremely helpful and informative. A great process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair