Reviews
Oil chamge
They did amazing! Brought our Jeep in for its first oil change and had to wait a little while due to so many vehicles coming in at the same time. But overall was not a bad visit. As always this dealership has gone above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Lithia
I love the service at Lithia! They are so willing to help in whatever way they can and I felt like I was taken care of like family. Thanks Garrett for all of your help in finding the perfect ride!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Used Vehicle Purchase
We had a good and easy experience with Steve purchasing a certified pre-owned vehicle. Knowledgeable, friendly, accommodating to our schedule... overall pretty quick and easy purchase. Thanks! Would definitely recommend and will stop there first for future vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service
as Always friendly they always have more than one person helping which is great. I like that they always get to the point and are detailed and curtious
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
truck was there for constant repairs and no help was given.
My truck never got fixed properly...had to purchase a Ford. I called everybody and no one helped. I will never purchase a Dodge again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Leather seats
Very happy with the seats good job And I know next time I need a new vehicle I’m coming back to the jeep dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible Finance Manager
We went into this dealership looking to price the new vehicles they had in stock and decide whether we wanted to trade in our vehicles or keep them. The salesman we ended up with was great and answered all the questions we had. He was never pushy and in the end we decided to trade in our vehicles. Unfortunately, the finance manager did not have the same quality of customer service etiquette as the salesman. He was very unprofessional and was in such a hurry he had to reprint the contract at least three times. We had to sign triple the amount of pages we would have if he had done his job correctly in the first place. Whats most upsetting about this company is the lack of initiative to pay off the vehicles you've traded in. It's nearly two months later and we're still paying on three vehicles, two of which we no longer own. If at all possible don't make the same mistake we did, don't allow ALBERT to help finance a vehicle for you. Even after the bank paid them, he still has not made any effort to have our cars paid off yet they have already been sold.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic
When we bought our 2015 dually from your dealership we were pleased with the way Jorge Reyes treated us . He went above and beyond to get our truck..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
terrific
Vance was very knowledgeable and very helpful on helping us get into a truck at the end of the day with the best deal he could get us. We are vert satisfied with our visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Disgraceful to Women
Very disappointed in this dealership! Went in to trade my vehicle and the salesman said absolutely; Lithia would help me trade in my vehicle and lower my payment. After 2 hours of searching for a vehicle .. that he wanted me to buy , I said I wanted a particular vehicle; well it was a NO! I had the down payment and the credit to get the vehicle but the only reason the salesman was helping me was because he thought the man who accompanied me (who was my father) was going to co-sign. When I said no I was the person purchasing the vehicle and he had nothing to do with the deal the Sales Manager refused to help me trade in my vehicle. Well, a month later I received a letter from the financing company stating they were waiting on a better offer submitted by the dealership in order to approve the loan. Women avoid Lithia! No respect!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car