Reviews
I found a vehicle online just to be told it has an
I found a vehicle online just to be told it has an unspecified engine issue. I was then told that there's a different corvette on the lot with no issues. The corvette with no issues happened to belong to the same service tech who found the issue with the corvette that I found online. This corvette was off the lot dirty and I happened to find a similar if not the SAME CAR ON CARS.COM. I had my doubts but I know with my credit I should at least get a good interest rate, plus I really want a corvette. Well... the salesperson came back with an extremely insulting interest rate and the car was marked update 10k above standard asking price. I will never visit this lot again and I will advise everyone to do the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Staff Ruben DelaCruz provides great customer servi
Reuben DelaCruz Lube Express Advisor at Lithia Dodge 4313 S. Staples. He is very courteous and patient with me and all customers. He is the only employee that has stayed with Lithia Dodge. He has worked at the car company for a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scam Artist Bait & Switch beware of added charges.
Stay far far away from this dealership. I was attempting to buy a truck, contract was mailed, I gave them $15k as a down payment, scheduled my flight to pick up vehicle, they then notified me of a mysterious “$3,950+” service bill and expected for me to add it to my loan. I politely declined and asked for them to return my down payment. They have tried to sale me a different vehicle instead, I’ve politely declined and they claimed they were going to overnight my down payment. It’s been 2 weeks!! I’m hiring a lawyer, my patience is gone. A bunch of crooks!!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Salesman Benito and I negotiated the price of a vehicle.
Salesman Benito and I negotiated the price of a vehicle. I proceeded with signing contracts and paying my down payment. I informed them that I have booked my flight to pick up the vehicle. He then informed me of service charges “not much” totaling $3,950 will be added to the price of the vehicle. I politely declined paying any extra charges after the fact and asked for a refund of my down payment. I had to contact the dealership repeatedly in order to remind them to reverse the charges. They were insisting that I pay an extra $10k for another vehicle they had available. If I didn’t have $4k apparently I had an extra $10k? They’re crooks! The contract/warranty has discrepancies as well. It took the dealership 2 weeks to reverse the charges. I’ve gone through 3 weeks of headaches dealing with this dealership. If you do decide to do business with this dealership, be sure to use Robert Redix, he was the only salesman compassionate enough to ensure that I was treated fairly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nightmare experience, stay away
this has been a nightmare! First, they sell me a car one day, ( I signed the papers and everything) then not 24 hours later they said "we can't lose money on this car" then show me one car after another, and after I say I like it, they come back and say "this one has a service bill" then on another one they said, "this one is on a parts hold" then finally they find a car that will work, way in the back of the lot, (should have been the first red flag) then the car won't start, (should have been the second red flag) they put a new battery in, sell me the car, not 24 hours later I break down, then break down again two days later. Then they tell me "You bought a used car, and it's your car, so we can look at it, but you'll have to pay diagnostics and pay for repairs, on a 15k used car, they sold me. this has been the worst experience I have ever had buying anything. go somewhere else, to date they still have not made this right, they needed to offload a piece of crap and needed a sucker, and that is where I came in. This has been the worst. if they make this right, I'll change my review, but as it stands now, I got screwed, and they did it purposely, and I'm losing over $350 a day in pay because of all of this.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my 2022 challenger on-line with the help of
I bought my 2022 challenger on-line with the help of Chris Barrios and I will definitely recommend Lithia to my family and friends Chris went above and beyond to help me get the vehicle I was looking for not just tryingto make a sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David handled my service work extremely well and I was
David handled my service work extremely well and I was very satisfied. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my vehicle online and from the beginning Chris
I bought my vehicle online and from the beginning Chris Barrios was a great salesperson and was knowledgeable on what was available and didn't try to sell me anything else. I am a satisfied customer with my 2022 challenger .Chris Barrios is an awesome salesman respectful and answered questions via text & emails the Lithia Chrysler Jeep Dodge dealership were great !! Thank you Mr.Barrios and dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The people at Lithia Dodge Chrysler jeep were very
The people at Lithia Dodge Chrysler jeep were very friendly and I would come back and do more business with Lithia Dodge
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as a valued customer for many years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Help me in a hurry.
Help me in a hurry. Made sure he knew all my needs and handled it like a pro.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi