Reviews
The dealership is awesome staff they're all great however
The dealership is awesome staff they're all great however I had gone in there for an appointment for some clearance lights but unfortunately they weren't able to install them since they were not at Mopar but which is good anyway which it's okay no offense otherwise a rock down there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We appreciate your business and hope to see you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Prompt service on my air conditioner.
Prompt service on my air conditioner.So far working great.Brandon handle all my concerns professionally.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, Blanca, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
My issue is with their diagnostic reports.
My issue is with their diagnostic reports. I should’ve questioned their initial diagnostic report. It wasn’t thorough and caused other repairs that did not resolve the issue. After agreeing to the repair on the report, the true issue “suddenly acted up”. I had already suspected the issue from a simple google search. I just thought since it wasn’t in the initial diagnostic, it must’ve been working properly. I can understand if it was a mistake on their part, but when confronted that it wasn’t a new issue that came up, they didn’t take responsibility. So I’m stuck with the option of taking my car back with the unresolved issue or paying even more for another repair. Moving forward I would research the issue myself, and when taking it in for any service, review the diagnostic to make sure everything is checked out and nothing is missed.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Very courteous knowledgeable and decent time wait time
Very courteous knowledgeable and decent time wait time on oil change answered all my questions professionally
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Kourtney leal treat me with respect!
Kourtney leal treat me with respect! What great salesperson great job girl valued person to your dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandy, Thank you so much for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Congrats on your new purchase, and let Courtney and our team know if we can be of any more assistance! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Made an appointment, yet when I showed up, before my
Made an appointment, yet when I showed up, before my appointment, my vehicle was completed before my appointment time. Also, shoet handed with the oil and lube lane, representatives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Customer service was an absolute best.
Customer service was an absolute best. The job was done in a timely manner. I would definitely return to get my vehicle serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Rory and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Warranty department took a week to approve Warranty
Warranty department took a week to approve Warranty covered work. The service representative was very professional and friendly. If I didn't need to wait for warranty and the parts to come in it would of been a 5 star visit.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The waiting area was clean and comfortable.
The waiting area was clean and comfortable. The service bays for the oil change was reasonable and efficient for no appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Kevin Garza was the best help anyone could ask for.
Kevin Garza was the best help anyone could ask for. I am definitely going back for the next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steven, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi