Reviews
Customer service was excellent and lobby very clean.
Customer service was excellent and lobby very clean. David Machado my service advisor was great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The worst experience I ever had.
The worst experience I ever had. I put a down payment on the vehicle. Get told it just needs some minor fixes on the motor for the driver side window and replacing the front windshield. They didn't even kept me updated on the car. So i had to call and text to see whats going on. Then get basically told excuse after excuse throughout after 2 weeks. No one has even touched it. Then get told by the guy tell the banks i have the vehicle in my possession to "help" speed up the process. The banks and I both said no not until i actually get the vehicle. Then another couple of days later. Get told by another person that they will print out a "we owe you" that way I can actually get the vehicle and it can get fixed after the wait process of 3 weeks for a vehicle. So in the end I canceled the contract and went to get the refund from them after getting out from my 1st Job then had to waste my personal time before going into 2nd job that day. Then get told it will be 2 to 3 business days i will get my refund. Currently 4 days after and nothing. Funny ain't it. They can take your money same day but can't give it back until two to three business days after so they say.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback, Jon. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Praises for Bianca!
Praises for Bianca! Salesperson is detail- oriented from start to finish on the deal. Found the perfect truck for me and the payment within my budget. First salesperson at Lithia who answered all my questions, returned my calls and delivered on all the promises during negotiations on the deal. Thank you Bianca.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Bianca was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
I had a very nice reception & they were clean & friendly.
I had a very nice reception & they were clean & friendly. Will go there again. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maggie, Thank you so much for your excellent review! We are so glad that Chris and Garcia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Purchase a 2017 Chevy Camaro with extra warranty took my
Purchase a 2017 Chevy Camaro with extra warranty took my car in for repairs come to found out it didn’t Covers my repair Very disappointed
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for providing your contact information. Someone from our management team will be reaching out soon. We'd love to get to the bottom of this and turn things around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
The best dealership I have ever been to great customer
The best dealership I have ever been to great customer service , especially from Benito , what a great guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg, It's fantastic to hear that Benito provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Quick service.
Quick service. Friendly staff. Definitely will come back for more service and maintenance or maybe to purchase another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Lynn has a great team, they did a fantastic job.
Lynn has a great team, they did a fantastic job. Smooth as silk from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Lynn and our team. We're glad to hear we delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Advisor was very polite and professional.
Advisor was very polite and professional. Was in and out in less than an hour. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Rubin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
My service contact person was very good.
My service contact person was very good. They had to keep my car 2 days and did not have any loaners available and I did not understand why they sent a service video that had nothing to do with what was actually wrong with my car. But overall everything was fixed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi