Toyota of Pullman

Reviews

4.9 out of 5 4.9
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 9, 2018

    From the moment we stepped onto the lot, we were taken into the capable hands of our salesman, Chris Locken. His easy-going, yet very professional style... and full knowledge of Toyota vehicles made us feel at-ease and happy to be shopping for our new car with Toyota of Pullman. Thank you, Chris and Toyota of Pullman!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 22, 2018

    Shopping for a second vehicle.. didn’t purchase one yet but when we do we’ll definitely go see Michael Woods at Toyota of Pullman because he was very friendly,... funny and knowledgeable... we highly recommend him if you want a great salesman with enthusiasm. We’ll definitely come back.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2018

    I’ve purchased three different vehicles now from Toyota of Pullman. No hassles and great deals too! I am always treated great. Chris L. Is the best!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 4, 2018

    I just bought my Mercedes at this Dealership… I knew what I was looking for and was actually just planning on a test drive and a look around … The friendliness,... the way of how they made me feel welcome and appreciated being a customer... was phenomenal!!! I have been researching and looking for a while including being at several other dealerships ... by far ... if you need a car ...weather new or used go to Toyota of Pullman.... you will see why I bought there and am so very appreciative of their service.... Thank you, Thank you, Thank you Walter and Don.....

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    Shopped for a used car
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  • 5.0 out of 5
    December 22, 2017

    I still can't believe how awesome it was! Keith Spence is the greatest salesman living on the planet earth today! I just sent him, and his awesome management... team 4lbs of my homemade fudge, and was happy to pay shipping! Sounds crazy I know, but you better believe it!

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    July 23, 2017

    Purchased a new Tacoma from this location. Very friendly and helpful staff. They even transferred the exact truck I wanted (a manual transmission Tacoma... sport in the blue) from another location and delivered it to my home, as I didn't have someone available to drop me off at the dealer to pick up the truck. Very pleased with their service.

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    Shopped for a new car
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  • 5.0 out of 5
    April 28, 2017

    The sales team was very friendly and willing to help me out even though my work schedule had them staying at the dealership late. They worked with what... I wanted and I feel great about buying from Toyota of Pullman.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Great to hear we are able to help. Thanks again for your business.

  • 4.0 out of 5
    January 30, 2017

    The store is clean and accommodating and the staff were friendly and easy to work with. I never felt the pressure to buy anything and they worked with... all of my concerns

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    December 6, 2016

    They got me in at a moment's notice to service my pickup, and they did so very quickly. However, the job (a 10 minute fix for the technician) was paid... on a full hour basis (it was parked in the lot for 50 minutes before I was contacted) at $100 to attach a vacuum hose to a solenoid. I asked for a diagnostic, yet they charged me for full repair without consulting me first on the issue (which I could have easily fixed had they informed me of the issue). Just another example of a monopolistic pricing model at work in a rural community. I needed their service and they exploited my demand. Not happy with the price, but I did not argue, as they were very kind. However, be very conscientious of their pricing schemes. They are the only Toyota dealership in the Moscow-Pullman area.... $$$$$ (may as well burn it).

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 21, 2016

    Great Service. I'm new to the area and I needed a AWD car. They helped me get in a used car that was very reasonable and I enjoyed my buying experience.

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    Shopped for a used car
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