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Lexus of Westport

(1,377 reviews)
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2015 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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December to Remember

New country made it a December to Remember for me. I just purchased a black 2017 Lexus RX350 with red leather and I’m in love with it. My salesperson Sarah was super sweet and wasn’t over the top her and Mike the general manager worked with me to give me the best deal and gave me excellent customer service. Everyone was amazing when I picked up my new vehicle Jared was awesome and so was the delivery specialist who took the time to explain all of the features in my vehicle his name was Eury (hope I spelled his name right) I definitely recommend this dealership their customer service was excellent and they went above and beyond. Jennifer C!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales person

I had a really good experience with Chris K and Ricky, they were personable and great going over details. They made me feel comfortable and made sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An absolute pleasure.

From my initial phone inquiry, with their very competitive price quote, through my day of picking up my new car, my experience was an absolute pleasure. The dealership personnel knew exactly what they were doing, didn’t play games like so many dealerships seem to do, and delivered on everything that I was told to expect as promised. It’s refreshing to see some dealerships and their employees are still operating with old time ethics and morals. If you’re not located near them, it’s worth the trip. Howard Fishman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Go THERE

Go there and see for yourself ! See Kwesi if possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service!

Best dealership in CT. All of the staff are friendly and helpful. Ask for Sarah, she’s amazing! She always makes herself available for questions or concerns before, during, and after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As Great as The Car

I love my Lexus. But I also love my dealership. Jessica was amazing. Very professional and highly helpful. I will recommend this dealership Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

great experience,would recommend to friends. Hope to have deals with them in the furture. I received good service with low price, so glad that I chose them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic staff

I went to a few dealers around CT looking at all the cars I was interested. Not a single dealer or company worked with me as well at Chris and Ricky. They got me right where I wanted to be price wise which was my deciding factor for the lease. They even got me out of my old lease early without any penalty from the other brand. I am very happy with my my overall experience and I love my Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Great service by Ronny Goss. Lexus of Westport took great care of My car and my service advisor provide me with all information need it. Anthony also provide great service. Thanks you Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Lexus NX

I had a very good experience when purchasing my NX at the Lexus certified dealer in Fairfield. The sales associate, Dondre, was very helpful, courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.