Reviews
Great salesmanship - the people make the difference.
Sayward Sutton, my salesman, really listened to my specific needs./wants. After meeting her, I never went to another dealer - she searched for what I wanted, was especially nice, and delivered. Chris Branch, sales manager (another good listener) kept his word on everything, and delivered more than I expected.. Two service advisors, Hof Engelke, and Joe Connaway were informative, as well as likeable - and I plan to use their service department, in the future - because of them. I didn't believe the TV commercials before, but I do now. PS I recommend you ask for Sayward and Chris!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Typical Dealer
Extremely rude salesman after not being able to reach a deal. He proceeds to crumble the piece of paper listing the payment amounts/sale price and toss it onto his desk in front of our face. (What's new) Dealers response: "He is our top salesman and we can't move on that trucks price."
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
review
web deal...great customer service and responsiveness!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent buying experience. thanks, Josh.
Cant say enough good things. Out of state buyer. Great experience with Josh.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best experience (Period)!!!
I live outside of Chicago in the northern suburbs. Everett had a truck I was interested in. I worked with Rich Duggy, a great guy. Rich was extremely efficient, helpful, and to-the-point without all that nonsense that can occur when looking for a new vehicle. Call this guy and this dealership if you are in the market!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Encore purchase
I have bought several cars during my time and I have to recommend this dealership for the overall positive experience that I had when I bought an Encore with a black friday deal. The staff was helpful, friendly, and efficient. I will definitely go to them again when I need another vehicle. Joseph and Andrew were the salesmen that handled my sale. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
My wife and I made this purchase over phone being we're from the east coast. Our salesman was excellent he seemed very experienced in this type of sale which helped to put us more at ease with it. The dealership delivered the vehicle directly to our location with one of there drivers who was professional and experienced with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
out of state help
very helpful with my call and returning my calls. The vehicle sold I was looking at but the staff was very polite and honest with me. they took care of me and did thier best for me. Very personal and helpful. definately will recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience
Very good experience here. Was in and out with-in an hour. Sales staff was great to work with. Good communication
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT EXPERIENCE
I purchased a 2006 Tahoe Z71 recently and had a great experience. The salesman was easy to deal with and provided me with all the information about the vehicle over the phone and sent me pictures for review. The salesman understood that I was 7 hours away and helped with everything that he could to make my experience with them easy and stress free. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase