Reviews
customer
honest and straight to the point. great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very pleased
good service ,they stand behind there vehicles, 100% satisfied
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i am very happy with my purchase
i highly recommend this dealer, i bought 2 cars from here, they took care of me very well. I am very happy with my vehicle. i will buy my next vehicle here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thank you guys
These guy took care of me, they even did some rappers for me at no cost...thank you Les, and Lou for your help.....they even fill my tank full of gas
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
They are honesty the best. I've been searching for months and i finally found the car that i wanted at a lower price than listed. They are respectable people and they actually care about you and your hard earned money. Les the manager is the go to guy. Please visit of yourself. it wasn't a wasted trip from New York.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I found the BMW I had been looking for on the Payless website. I called and spoke to the owner Les. He was very knowledgeable and friendly. I set up an appointment for the following day for a test drive. The car was exactly as seen on the website and even better to drive. Les was able to facilitate a car loan while I waited and I was able to leave with the car shortly there after. I highly recommend Payless Auto Wholesale and Les is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
great customer services easy to deal with with plenty of good cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
les is the best man of his word
everything went as should have got a car and happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO YOUR HOMEWORK
I kick myself daily for not doing my homework properly before purchasing a used car. I was led to believe by this car dealer there would be a warranty for the car I purchased. In reality we found out after purchasing the car one week later the warranty was never approved. The price of the car was substantial since the seller said the car came with a 3 month guarantee. What is not disclosed and is in very tiny print is that the warranty is subject to approval. A used car is a huge headache, so prepare yourself for huge expenses. In addition to paying for the vehicle a substantial amount of money, after only 2 months of owning the vehicle car repair bills are now in the thousands. Avoid this car dealer like the plague! They do not disclose all the facts of your purchase and unless you are an experienced mechanic you will never know the true problems the vehicle you purchase will have. Any promises made by the dealer must be in writing!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
buyer beware/ skip the warranty
It's a used car dealer, so things aren't going to be perfect anyway, but... Don't fall for the warranty that they include on their cars. The company is real, but they don't pay for anything. That the Acura I bought had a bad catalytic converter, a non-working door lock, and a SRS light on, AND was still able to get a warranty on it shows you that the warranty company will "warranty" anything, because they have no intention of honoring any claims since they have a $100 deductible.. "warranty" lookd good on paper... Dealer did alot of concealing to sell car - clearing service lights, but not codes from computer, discouraging a second a second test drive, no highway driving, short course. Bad rotors? No problem- put new brake pads over them. Push for a great price because the warranty is worthless.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase