Reviews
Write a reviewCredit application to test drive a car?
I asked to set up an appointment to test drive a vehicle and was told I needed to submit a credit application... I replied saying I would pay cash for the used vehicle, and was told I would need to provide proof of being able to pay cash. Why would I submit a credit application to test drive a car? I asked them to let me know what would be need to provide "proof" and was ghosted. Bizarre behavior, weird policies. I'm a surgeon, I have test driven cars 3 times the value of this one, and never been asked to submit a credit application to go for a test drive. Test driving a 30k car shouldn't require credit applications.
Credit application to test drive a car?
I asked to set up an appointment to test drive a vehicle and was told I needed to submit a credit application... I replied saying I would pay cash for the used vehicle, and was told I would need to provide proof of being able to pay cash. Why would I submit a credit application to test drive a car? I asked them to let me know what would be need to provide "proof" and was ghosted. Bizarre behavior, weird policies. I'm a surgeon, I have test driven cars 3 times the value of this one, and never been asked to submit a credit application to go for a test drive. Test driving a 30k car shouldn't require credit applications.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent Overall Experience
My wife and I settled on Ariay Auto Brokers when we were in the market for a used Honda Pilot. We are spent months and weeks trying to find the right vehicle as we visited several dealerships. Initially, we were apprehensive about buying from a non-Honda dealer, but we were blown away by the competitive price, the the CLEANLINESS of the vehicles, location, professional courtesy and excellent customer service that Ariay (Ash and his sister) offered. We ended up buying our Honda Pilot from Ariay and our mechanic confirmed afterwards that the vehicle is in excellent condition. The whole buying experience and transaction was memorable and stress-free and I will not hesitate to buy my next vehicle from Ariay Auto Brokers. They handled the processing of the transaction expertly! They stand by their vehicles: it is CLEAN, CLEAN, and CLEAN! We were so impressed with their service and professionalism that we went back for after-sale service! I highly recommend them!
Excellent Overall Experience
My wife and I settled on Ariay Auto Brokers when we were in the market for a used Honda Pilot. We are spent months and weeks trying to find the right vehicle as we visited several dealerships. Initially, we were apprehensive about buying from a non-Honda dealer, but we were blown away by the competitive price, the the CLEANLINESS of the vehicles, location, professional courtesy and excellent customer service that Ariay (Ash and his sister) offered. We ended up buying our Honda Pilot from Ariay and our mechanic confirmed afterwards that the vehicle is in excellent condition. The whole buying experience and transaction was memorable and stress-free and I will not hesitate to buy my next vehicle from Ariay Auto Brokers. They handled the processing of the transaction expertly! They stand by their vehicles: it is CLEAN, CLEAN, and CLEAN! We were so impressed with their service and professionalism that we went back for after-sale service! I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I would strongly recommend Ariay to anyone in the market for a car. Ash is a straight shooter making him extremely easy to work with. We were able to arrive at a fair price for my trade-in and my new car without any hassle. I was in and out in less than 30 minutes. I will definitely be working with him for my future purchases.
Great Experience
I would strongly recommend Ariay to anyone in the market for a car. Ash is a straight shooter making him extremely easy to work with. We were able to arrive at a fair price for my trade-in and my new car without any hassle. I was in and out in less than 30 minutes. I will definitely be working with him for my future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words and compliments about your recent car buying experience. We hope you are enjoying your new car!Congratulations again!
Great overall experience
Two things I feel are most important when buying a used car are: the car you go to see is as it was advertised in the description, and the dealership/broker/salesperson are honest and trustworthy. Our experience with Ariay had both. My wife and I recently bought a 2011 Mini Cooper from Ariay. When we looked at/drove the vehicle it was exactly to how it was advertised. (No undisclosed flaws, no missing features, no bait and switch. We dealt directly with Ash (the owner). He was incredibly honest and forthright. He was extremely well organized and followed through immediately when 3 days later we discovered a small issue with the AC. Our experience overall with Ariay was excellent and I would highly recommend using them.
Great overall experience
Two things I feel are most important when buying a used car are: the car you go to see is as it was advertised in the description, and the dealership/broker/salesperson are honest and trustworthy. Our experience with Ariay had both. My wife and I recently bought a 2011 Mini Cooper from Ariay. When we looked at/drove the vehicle it was exactly to how it was advertised. (No undisclosed flaws, no missing features, no bait and switch. We dealt directly with Ash (the owner). He was incredibly honest and forthright. He was extremely well organized and followed through immediately when 3 days later we discovered a small issue with the AC. Our experience overall with Ariay was excellent and I would highly recommend using them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We are so happy you had such great experience. Thank you for choosing Ariay Auto Broker to purchase your vehicle.
The best car shopping experience.
I purchased my last two cars here. Everyone I have dealt with has been friendly, helpful and made me feel comfortable in my purchasing decisions. They always take great care of me when my car needs service as well!
The best car shopping experience.
I purchased my last two cars here. Everyone I have dealt with has been friendly, helpful and made me feel comfortable in my purchasing decisions. They always take great care of me when my car needs service as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Ariay Auto Broker to purchase your vehicle. Thank you for your review. I am so happy you had such great experience.
Great experience
I bought a vehicle from Ash. The whole experience was quick and professional. I highly recommend this dealer.
Great experience
I bought a vehicle from Ash. The whole experience was quick and professional. I highly recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Ariay Auto Broker to purchase your vehicle. Thank you for your review. I am so happy you had such great experience.
Best Car buying/selling experience ever!
Best Car buying/selling experience ever! I have used Ariay Auto Brokers to buy/sell my last few vehicles, and it is by far the way to go. The customer service is amazing, and the deals are hard to beat! The best part is that you do not have to go to a dealership and haggle over price and waste your time. At Ariay Auto Broker they took care of everything, and all I had to do was go pick up my new car. I would highly recommend them for any of your car buying or selling needs. 5 Stars all around.
Best Car buying/selling experience ever!
Best Car buying/selling experience ever! I have used Ariay Auto Brokers to buy/sell my last few vehicles, and it is by far the way to go. The customer service is amazing, and the deals are hard to beat! The best part is that you do not have to go to a dealership and haggle over price and waste your time. At Ariay Auto Broker they took care of everything, and all I had to do was go pick up my new car. I would highly recommend them for any of your car buying or selling needs. 5 Stars all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am so happy you had such great experience. Thank you for choosing Ariay Auto Broker to purchase your vehicle. Thank you for your review.
Good car buying experience!
Recently purchased a Lexus SC from Ariay. The process was uncomplicated, friendly, and straight forward. Ash Ariay was very accommodating with scheduling a test drive and took care of some minor items with the car prior to the purchase. His prices are fair and follow-up is timely. I've purchased over 25 cars over the course of my driving career and all-and-all, this one was a very pleasant auto buying experience; that's rare these days. If you are in the market for your next car, give Ash a call. He's fair and takes great care of his clients. I won't hesitate to use his services again.
Good car buying experience!
Recently purchased a Lexus SC from Ariay. The process was uncomplicated, friendly, and straight forward. Ash Ariay was very accommodating with scheduling a test drive and took care of some minor items with the car prior to the purchase. His prices are fair and follow-up is timely. I've purchased over 25 cars over the course of my driving career and all-and-all, this one was a very pleasant auto buying experience; that's rare these days. If you are in the market for your next car, give Ash a call. He's fair and takes great care of his clients. I won't hesitate to use his services again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Ariay Auto Broker to purchase your vehicle. Thank you for your review. I am so happy you had such great experience.
Unbelievable Experience.
I was very impressed with the service provided by the employees. They were very helpful in the process of finding the car that we wanted and making sure that our total purchase experience was a good and memorable experience.
Unbelievable Experience.
I was very impressed with the service provided by the employees. They were very helpful in the process of finding the car that we wanted and making sure that our total purchase experience was a good and memorable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marco, Thank you for the great review about your recent car buying experience. We are glad to hear that your experience involved great customer service from all of our staff. We hope you are enjoying your new car!Congratulations again!
Good Experience
Overall good buying experience.. I have always been leery of "Brokers" but everything went smoothly and efficiently. Even though I live in Wyoming, paperwork went through great. People need to understand that a broker is not a dealer, (complete with shop, etc) and shop accordingly. I would definitely purchase a vehicle from them again.
Good Experience
Overall good buying experience.. I have always been leery of "Brokers" but everything went smoothly and efficiently. Even though I live in Wyoming, paperwork went through great. People need to understand that a broker is not a dealer, (complete with shop, etc) and shop accordingly. I would definitely purchase a vehicle from them again.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BC, Thank you for the great review about your experience with us. Thank you again for the kind review. We truly appreciate it!