Reviews
Write a reviewMy experiences at Charlie's auto shop
I had an excellent experiences, Charlie helped me and he give me good advice on what I needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Margarita, We always try to do the best for our customers, We always go the extra mile for the customers, and like I always say besides cars, customer service is our specialty!!!!!
Great experience at Charlies Auto Village
I was'nt even shopping for a vehicle I just happen to accompany a friend who had purchased a vehicle from Charlie and saw a vehicle that my wife happens to love and asked about it and even then I didn't think I would be able to afford it but Charlie gave me a deal I just couldn't refuse and not only did he give a good deal but he walked us threw the process and made sure that we got the best interest rate and to top it all off he test rode the vehicle himself and he wasn't satisfied with the ride so he changed the front and rear brakes and rotors before we rode away in the vehicle and the customer service that him and his staff gave us while we there was immaculate I couldn't have asked for a better experience purchasing a vehicle . I will recommend Charlies Auto Village to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Angel and it was my pleasure helping you guys find a vehicle that fit your needs and also in helping you guys finding the best interest rate on your new vehicle, We always try to do the best for our customer and I always say cars are important but customers come first, Customer Service is our Specialty!!!!
A pleasure to do business with
I just bought a used GMC truck from Charlie. His service team made sure this truck was in great shape, and the price was more than fair. Charlie spent a few hours with me ,going over financing options and features on the vehicle, and just talking. I have nothing but nice things to say about the whole truck buying experience. Thanks Charlie and the guys. Paul
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Paul, Like I always say beside car's customer service is our specialty, We stand behind everything we sell, Once again Thank you SO Much for trusting in us..
Great Experience!
My husband and I bought a car from Charlie's Auto Village last week. Spoke to Charlie himself! He is very easy to talk to, low pressure and honest. He worked with us on the price and even threw in new tires in the deal. It was an enjoyable experience. Thanks Charlie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you SO MUCH!!! I'm so glad you had a great experience at Charlie's Auto Village, and like I always say beside cars customer service is our specialty, NO PRESSURE NO HASSEL!!!!
Fair prices for quality rides
Charlie does it right, He's not just grabbing cars from the auctions and rolling them out to the public. They go through the vehicles and fix any mechanical issues. He provides you with a statement of work performed. .
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Jeff, One thing about us here at Charlie's Auto Village we do our best to satisfy our customers, and like I always say customer service is our specialty!! We go the extra mile for our customers.
Fair deal, easy to work with - good experience
I liked working directly with Charlie - he offered a clean vehicle at a fair price, and was easy to communicate with. I was looking specifically for a Ridgeline, and his had the right combination of miles, features, and price. While there I noticed all of his inventory appeared to be similarly clean. I would recommend this place without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maurice, Thank You So Much, I'm so glad you had a great experience at Charlie's Auto Village and that you will recommend us to other people, and like I always say CUSTOMER SERVICE IS OUR SPECIALTY, We go the extra mile for our customers!!
Great experience buying my first car
I was extremely pleased with Charlie's auto village. I saw the jeep online and I went to go check it out and Charlie was very nice and made everything easy to understand. I really had know idea how to go about buying a car and he was very understanding and patient with me. He helped me every step of the way. I was registering the car in MA so it made the process more difficult. He even offered to let me use the dealer plates to drive it home so i wouldn't have go to the registry first. When I went to go make the payment I couldn't get out of work early and I was an hour away. Charlie stayed 2 hours late to wait for me. I had a great experience and I got my dream car so I would definitely recommend Charlie's auto village to anyone looking for a car. The jeep was in great shape! Low miles, clean, all taken care of and I love driving it. Thanks again Charlie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Alicia, As I always say customer service is our specialty and we will always go the extra mile for our customer and I'm also glad you had a great experience at Charlie's Auto Village.
Awesome Dealership
Charlie did such a great job in making sure that I got everything i needed as well as did everything in his power to correct any issues that we had. The process was fast and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You So Much, I always say customer service is our specialty, We go the extra miles to make sure our customers are happy!!!!
Excellent overall car-buying experience!
Purchasing a vehicle from Charlie?s Auto Village was an extremely pleasant shopping experience. I had a specific vehicle in mind when I called the dealership. Not only did I get a call back from one of the employees the same day, but they also had the vehicle that I wanted. A few days later, I spoke to Charlie himself, and within hours I was signing the paperwork to roll out of the lot with my vehicle. Charlie was very patient, knowledgeable, and friendly to deal with. Having a car salesman that does NOT put pressure on a customer to purchase a vehicle is always a bonus. I can say without a doubt that, should I need to purchase another vehicle in the near future, Charlie?s Auto Village is the only dealership I will go to for my auto needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, and like i alway's say beside cars customer service is our specialty,No HASSEL NO PRESSURE!!!!
Awesome
Great experience, Charlie is great! Low pressure and he showed me differant cars that I might like. Place is super clean. He takes pride in his dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, and like i alway's say beside cars customer service is our specialty,No HASSEL NO PRESSURE!!!!