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O'Brien Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (361 reviews)
Visit O'Brien Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (502) 257-7018 (502) 257-7018
Used (502) 257-7242 (502) 257-7242
Service (502) 257-7219 (502) 257-7219

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Ford from DealerRater.

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2017 Ford super duty F350-Jorge Pantoja

Happy again with my 2017 Ford F350 .I ordered from Obrien Ford.Thanks to the Obrien Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your recommendation of our dealership, Bill! Safe travels!

2016 Ford F150-Jorge Pantoja

Thanks Obrien Ford for help me out with the purchase and my salesman Jorge very helpful.Thanks!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very happy !!!-George Pantoja

I am very happy with my 2014 Ford Escape my sales George very pleasent person to work with.i will buy a car again from Obrien Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alec Simpson Obrien Ford

This is the second vehicle I have purchased from Obrien Ford and Alec Simpson. As always a very good experience and will carry on giving them my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Dustin! At O'Brien Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Alec Simpson Obrien Ford

The entire staff was absolutely wonderful, from sales to financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sheila, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Great deal at O'Brien Ford

Just bought a great used 2014 Escape from Chuck Logsdon at O'Brien Ford. Very happy with the financing and terms of the deal. Really looking at driving my new Escape on vacation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alec Simpson Obrien Ford

very friendly, and knowledgeable, Awesome expeirence !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I Really Like Ford

I have bought 12 New Ford's form Chuck Logsdon at O'Brien Ford of Shelbyville Ky . Just bought new Ford Super Duty today. They have treated me very good over the years and are great people to work with. So if you are shopping for a car or truck give them a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Ford F150-Jorge Pantoja

This is my third time buying a truck from Jorge this time was a new one!! I am so happy!!.I will buy again from Jorge !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Alec Simpson Obrien Ford

This is the second vehicle I have bought from Obrien Ford and Alec Simpson is very good at what he does and I will carry on doing business with Obrien Ford and Alec Simpson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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