O'Brien Ford
Dealer on Cars.com since July 2010
Currently in stock!
Today's Hours
| Sales | 9:00 AM - 6:00 PM |
| Service | 7:30 AM - 5:30 PM |
| Mon | 9:00 AM - 7:00 PM |
| Tue | 9:00 AM - 7:00 PM |
| Wed | 9:00 AM - 7:00 PM |
| Thu | 9:00 AM - 7:00 PM |
| Fri | 9:00 AM - 6:00 PM |
| Sat | 9:00 AM - 5:00 PM |
| Sun | Closed |
| Mon | 7:30 AM - 5:30 PM |
| Tue | 7:30 AM - 5:30 PM |
| Wed | 7:30 AM - 5:30 PM |
| Thu | 7:30 AM - 5:30 PM |
| Fri | 7:30 AM - 5:30 PM |
| Sat | 8:00 AM - 1:00 PM |
| Sun | Closed |
Reviews
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Worst service department ever!August 28, 2017
The lady in the service department has no business working in customer service. They wanted to charge me $400 for back brakes ,and when I didn't buy b...rakes from them the service department lost my socket for my locking lug nuts ,they did replace my locking lug nuts only to strip one of the new lug nuts out .We have spent over two hours at the service department this week and never heard not one apology from the service manager ,
Does not recommend this dealerCame in for service or repairDid not make a purchase2 people out of 2 found this review helpful. Did you?Dealer ResponseJames, we are disappointed to learn of your experience and would appreciate the opportunity to address your concerns directly. Please give us a call a...t (502) 633-4535 at your earliest convenience and we will do our best to try and turn your experience around. Thank you for your honest comments and we hope to hear from you soon.
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great serviceJune 14, 2017
great people, quick service, quality, kind, polite
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?
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acceptableApril 5, 2017
Was shopping for a sports car. Salesman had no good road or place to drive a sports car.
Does recommend this dealerShopped for a new carShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?
Photos & Videos
Service Shop
Service Reviews
lifetime reviews of the Service Department.
Service Pricing
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
About Our Dealership
O'Brien Automotive team is also an industry leader in the sale of pre-owned cars, trucks, vans, SUVs and crossovers. O'Brien Certified Best Used Cars must pass rigid standards before they are available for sale. Certified Best Used Cars are backed by a two-day money back offer, a two-week exchange policy, and a two-month/2,000 mile limited warranty - all unique to the automobile industry.
| New | (502) 257-7018 |
| Used | (502) 257-7242 |
| Service | (502) 257-7219 |