O'Brien Ford

720 Mount Eden Rd Hwy 53 South Shelbyville, KY 40065

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Service Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Inventory

Recently Added Inventory

New 2017 Ford Explorer sport
$52,050
MSRP $52,050
New 2018 Ford F-150
$61,155
MSRP $61,155
New 2017 Ford Explorer Base
$32,605
MSRP $32,605

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79
Used
78
New

Reviews

5.0
315 lifetime reviews.
  • Worst service department ever!

    The lady in the service department has no business working in customer service. They wanted to charge me $400 for back brakes ,and when I didn't b...

    Dealer Response

    James, we are disappointed to learn of your experience and would appreciate the opportunity to address your concerns directly. Please give us a ca...

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    The lady in the service department has no business working in customer service. They wanted to charge me $400 for back brakes ,and when I didn't buy brakes from them the service department lost my socket for my locking lug nuts ,they did replace my locking lug nuts only to strip one of the new lug nuts out .We have spent over two hours at the service department this week and never heard not one apology from the service manager ,

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, we are disappointed to learn of your experience and would appreciate the opportunity to address your concerns directly. Please give us a call at (502) 633-4535 at your earliest convenience and we will do our best to try and turn your experience around. Thank you for your honest comments and we hope to hear from you soon.

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  • great service

    great people, quick service, quality, kind, polite

    Show Full Review

    great people, quick service, quality, kind, polite

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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  • acceptable

    Was shopping for a sports car. Salesman had no good road or place to drive a sports car.

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    Was shopping for a sports car. Salesman had no good road or place to drive a sports car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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Service & Repair

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16 Service Reviews

About Our Dealership

Dealer on Cars.com since July 2010



"You Should Be Buyin' From O'Brien."