Gillman Nissan of Fort Bend

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    March 29, 2019

    Found the vehicle that I wanted online. Went in and the vehicle was as expected. I had to insist that they stick with the advertised price without a lot... of additional fees but in the end I walked away a happy customer.

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, AJ. We are happy to hear that, in the end, you had a wonderful experience.

  • 3.0 out of 5
    December 16, 2018

    5 star for web 5 star for calls n appointment sweet lady call but only 1 star for closing the sale deal so no Logic doing all that when you dont give... 100% on closing

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steve, Thank you for your feedback. Although I am glad to know that you were happy with parts of your experience, I am concerned to learn that you... were disappointed with your sales visit. I would like the opportunity to speak with you further. At your earliest convenience, please reach out to me at Feedback@gillmanauto.com. Best, Feedback@gillmanauto.com (281) 633-5555 Dave Campbell

  • September 22, 2016

    When you want to have your vehicle serviced, out you want to get additional parts installed, whether the job is big or small, I highly recommend you take... your Nissan to the pros at Gillman. My man Eddie Lopez took great care of us the time we got there to the end. He's professional, very knowledgeable with the product and takes goodcare of customers. Highly recommended service department. Keep up the good work!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 15, 2018

    This people are fishy as can be. I spoke with Hilton “the sales manager” and he was so unprofessional and fishy. What this people do is advertise cars... at supper good prices to lure people in to the dealer just to tell you that the car has been sold and then try to sell you a different more expensive car. Stay away from this dealer with bad practices. SCAM SCAM SCAM

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Renato, thank you for sharing your feedback with us. I am concerned to learn that you feel like you weren't given excellent service. I would like to a...ddress your concerns and learn more about your situation. Please reach out to me at your soonest convenience to discuss further. Best regards, Feedback@gillmanauto.com (281) 633-5555 Dave Campbell

  • 4.0 out of 5
    July 8, 2018

    The overall experience was not too bad. Car was clean, got a good deal. The process takes so long though, wish they could speed up the process.

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with us. We really appreciate your feedback. We would like to extend our sincere gratitude for your pati...ence with regard to the lengthy process for your new vehicle. We are happy to hear that your car was clean and you got a good deal. Congratulations on your car! We hope to work with you again in the future so that we can provide you with the speedy checkout you deserve.

  • 5.0 out of 5
    June 29, 2018

    Had an amazing experience at this dealership...My salesman was Justin, and he was never pushy, nor did he make any promises that he could not keep. He... and his manager (Bill I believe) worked diligently on finding the right car for me, and bent over backwards to get me the best deal possible, including the price, the down payment, the monthly payments, and the financing... after a couple of hours,we finally made the deal, and I couldn't be happier knowing that I got a wonderful deal. Definitely recommend you stop in and let these guys go to bat for you.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, Thank you so much for taking the time to write an outstanding review. We are ecstatic to learn Justin was not pushy throughout your process. W...e hope you continue to love your brand new ride and deal! We'd love to see you again in the future. We appreciate your loyalty and business.

  • 5.0 out of 5
    May 24, 2018

    I’ve had my new car every since October of last year an have fell completely in love with it. Thank you Francios for showing me patience. This guy is truly... awesome and does exactly what he says he will do. So if you need a car he is the person you are looking for. Thanks again for you kindness and patience.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello! Thanks for sharing your feedback about your purchase and shopping experience. We welcome you back!

  • 1.0 out of 5
    April 21, 2018

    Visited the dealership. Found a car I wanted. During the negotiation process I was willing to offer full price.Sales manager with a smile told me we sold... the car to someone else. He also stated we sold within the company to one of our employees. Left the dealership scratching my head.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 21, 2018

    Visited the dealership. Found a car I wanted. During the negotiation process I was willing to offer full price.Sales manager with a smile told me we sold... the car to someone else. He also stated we sold within the company to one of our employees. Left the dealership scratching my head.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 16, 2017

    I m honest i went to baker nissan i found better services.keep far far far away from this dealer.they are lier.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Abdenour, I regret to hear our services did not meet your expectations while shopping for a used vehicle. I would like to get more information fro...m you about your experience. Please email me your preferred contact information with availability so, I can reach out to you as soon as possible. Best, Feedback@gillmanauto.com (888) 511-2107 Marcus Wagoner

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