Reviews
Write a reviewMy second vehicle from this dealership.
My second vehicle from this dealership. Travis and Ray were outstanding in making sure I got what I needed and wanted. Great dealership and great people!
My second vehicle from this dealership.
My second vehicle from this dealership. Travis and Ray were outstanding in making sure I got what I needed and wanted. Great dealership and great people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went with Billion thinking they were a reputable dealer,...
Went with Billion thinking they were a reputable dealer, their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ray was zero help at all. The manager Travis was very rude and even less helpful. They weren't even willing to look at it....I was told to go to Vern Eide to get it fixed... which I did, and will continue to do if need another new vehicle.
Went with Billion thinking they were a reputable dealer,...
Went with Billion thinking they were a reputable dealer, their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ray was zero help at all. The manager Travis was very rude and even less helpful. They weren't even willing to look at it....I was told to go to Vern Eide to get it fixed... which I did, and will continue to do if need another new vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
bought a car from billions dell rapids a year ago brought...
bought a car from billions dell rapids a year ago brought back so they could look into a shifting issue. a couple days later. they claimed nothing was wrong now im selling so i brought to mechanic since i dont want to sell a car with issues cause im not a conscious. anyway got the issue back today and it will cost about 2000 dollars since buying a year ago i put on 2000 miles just used in town. i will never recommend people to buy used from billions dell rapids. thanks again for another xxxxty car buying experience.. i have bought almost every vehicle from billion and almost always regret it... also was supposed to get floormats and never got those either
bought a car from billions dell rapids a year ago brought...
bought a car from billions dell rapids a year ago brought back so they could look into a shifting issue. a couple days later. they claimed nothing was wrong now im selling so i brought to mechanic since i dont want to sell a car with issues cause im not a conscious. anyway got the issue back today and it will cost about 2000 dollars since buying a year ago i put on 2000 miles just used in town. i will never recommend people to buy used from billions dell rapids. thanks again for another xxxxty car buying experience.. i have bought almost every vehicle from billion and almost always regret it... also was supposed to get floormats and never got those either
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a new Duramax Chevy 2500 pickup.
Great People & Buying experience. I highly recommend Billion products & services.
Bought a new Duramax Chevy 2500 pickup.
Great People & Buying experience. I highly recommend Billion products & services.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner farm/feedlot
Was really pleased with the ease of the buying process, helpful salesman!
Owner farm/feedlot
Was really pleased with the ease of the buying process, helpful salesman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The customer is always wrong here.
I was given a loaner vehicle that was not supposed to go to me apparently...That was my fault... and they needed it back and had no replacement. I have no way to work if that is the case. They weren't worried about getting my truck fixed. They just needed that loaner back and all they were worried about. Every single person I talked to in there was rude. I finally had enough and ask the manager on the phone if it was my fault they f**ked up and he hung up on me. I was very respectful until that point. They weren't going to do anything to help me at that point anyway. Terrible customer service. Mangers, Salesman and Mechanics all rude. The majority of reviews say the same thing, so I am not really adding anything. It is the same song and dance. Just really bad service. I have no idea how they sell anything. I wish I would of read the reviews before I went here... Edit: The also told me I needed just a new oil pressure sensor. (Shane) However, I needed a new pump as well. The oil pressure was fine when started, but when it got to temp it was lower than normal. They let take my truck back thinking it was just a sensor. Pretty shady business that was just mad I bought my truck from Woodhouse instead of Billion. I had just bought the truck. Woodhouse ended up picking up the truck and taking care of it all.
The customer is always wrong here.
I was given a loaner vehicle that was not supposed to go to me apparently...That was my fault... and they needed it back and had no replacement. I have no way to work if that is the case. They weren't worried about getting my truck fixed. They just needed that loaner back and all they were worried about. Every single person I talked to in there was rude. I finally had enough and ask the manager on the phone if it was my fault they f**ked up and he hung up on me. I was very respectful until that point. They weren't going to do anything to help me at that point anyway. Terrible customer service. Mangers, Salesman and Mechanics all rude. The majority of reviews say the same thing, so I am not really adding anything. It is the same song and dance. Just really bad service. I have no idea how they sell anything. I wish I would of read the reviews before I went here... Edit: The also told me I needed just a new oil pressure sensor. (Shane) However, I needed a new pump as well. The oil pressure was fine when started, but when it got to temp it was lower than normal. They let take my truck back thinking it was just a sensor. Pretty shady business that was just mad I bought my truck from Woodhouse instead of Billion. I had just bought the truck. Woodhouse ended up picking up the truck and taking care of it all.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Used Purchase
One of the best and easiest dealer experiences I have ever had.
Used Purchase
One of the best and easiest dealer experiences I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Department
We have been customers at the Billion Chevrolet of Dell Rapids for several years and we are always very pleased with the friendly prompt service received.
Service Department
We have been customers at the Billion Chevrolet of Dell Rapids for several years and we are always very pleased with the friendly prompt service received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used car
Was a good experience buying a used car for kid. Thanks!
Used car
Was a good experience buying a used car for kid. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service 2017 Equinox
from the time I walked in the door until I left I felt very confident that I was getting the best service . Thank you
Service 2017 Equinox
from the time I walked in the door until I left I felt very confident that I was getting the best service . Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase