Capital Motor Company

I would give zero stars if I could. I waited two full months for my license plates after purchasing a car from this dealership. I called multiple times and was constantly told, “They should arrive within a week.” Every time I followed up, I was reassured it was being taken care of — only to find out that nothing had been done. Instead of handling the registration like most dealerships do, they sent me a check in the mail two months later and told me to go to the DMV and register the car myself. That’s two months of unnecessary waiting, stress, and being misled. This was a major inconvenience and a complete failure in customer service. Be cautious if you’re buying a car here — follow up often and don’t assume they’re doing what they’re supposed to. And the most dangerous part? They didn’t even tell me the tire only had TWO LUG NUTS holding it onto the car. That’s not just lazy — that’s a serious safety hazard. I could have been hurt or worse if I hadn’t discovered it myself. The TPS sensor came on when I first took it for a test drive with Mark. This dealership is careless, unprofessional, and clearly doesn’t prioritize their customers’ safety or time. Save yourself the headache — go somewhere else.

My husband and I recently purchased a gorgeous vehicle from Capital Motor Company. We worked with Steve, who was very professional and friendly. The experience was great and surprisingly very speedy. The service was excellent. 10/10 would recommend!

Steve was very professional and offered amazing service. Nice professional dealership. I would highly recommend.

Very easy going experience. It took me a few months ro decide what I was going to buy...but Steve always gave great info on what I should be looking at before buying. Steve, thanks for the great experience. I did get to drive it when I got hometo!!!

This is the fifth car I've purchased from Capital Motor Company! I worked with Steve, who was great. He knew about all of the Porsche's features and walked me through the buying process. Capital is wonderful to work with, and I'm looking forward to my 6th car from them!

Steve is great, smooth transaction, fair price, nice vehicle. What more can you ask for

Great vehicles at vary decent prices! Would definitely recommend! I will be shopping here again for sure! Ask for Steve at the front door he’ll treat you right!!

Bought a 2011 BMW X5 $12K mid-September along w/ 3yr warranty. Two weeks later had serpentine belt go out. Not covd under warranty. 1 1/2 months later had more noise and was told engine needing replaced. Owner, Joe, of Capital told us to get more miles on car before we had appt to get engine replaced. Sounded fishy to me as to why we should put more miles on? Warranty covered only $6K and Capital covered 1/2 remaining cost. 2 months later coil went out. Not cov’d by warranty. 10 months later oil cap (plastic) broke and filled cost another $1500 to clean up and get running again. Not covd by warranty. With all issues within 1 yr of owning the vehicle, Capital should have done more. I believe the car was in accident and Capital repaired or used parts from another vehicle. Go by their repair shop and see all of the crashed BMWs behind shop. Suspicious to me.

The BMW X5 is a great SUV. It was a pleasure to doing business with Capital Motors and Steve A.

I recently purchased my second beautiful car from Capital Motors. It is a gorgeous black 2013 Jaguar with everything in equistite condition. In fact it is of showroom statis. It runs perfectly and everything on car works as it should. They are to be commended for selecting great cars at fair prices. If you buy a very cheap model of course it won't be perfect but it however will have gone through inspection prior to your purchase. Everything is out in the open when you buy from them. I am pleased to give them my full recommendation. Sincerely, Paul R. Kosower Professor Emeritus UW - Eau Claire