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MemberCar

(622 reviews)
Visit MemberCar
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(301) 637-8003 (301) 637-8003

Reviews

(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MemberCar from DealerRater.

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10/10 Experience!

Tyler did an amazing job in assisting me in buying my car. He was so sociable and friendly! Very upfront about everything. I even appreciate the dealership for the way they maintained the car and detailed it when I arrived to view it. Small but mighty dealership, customer service to the umpteenth degree!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bisola Akin, Thank you for the glowing review and 10/10 rating! We're thrilled to hear Tyler and our team exceeded your expectations, from customer service to the car's condition. We look forward to assisting you again! Best, Team MemberCar

Best Car Buying Experience!

We have bought 8 cars from Member Car and have always had the best experience. No reason to buy a new car when they can find you almost any car you want and look brand new after their awesome detailing. Also, different from most other used car dealers they do service and detailing so you get the end to end service that you expect from any dealer. Don't buy anywhere else or you're wasting your money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear JDanick, We're absolutely thrilled to see your 5-star review and even more honored to know that you've purchased 8 cars from us! Your continued loyalty to MemberCar is a testament to the level of service and quality we aim to provide to all of our valued customers, and we couldn't be more grateful for your steadfast support. Your kind words about our detailing and end-to-end service mean the world to us. We strive to offer an all-encompassing automotive experience, and it's gratifying to know we've succeeded in your eyes. Thank you for pointing out that we offer something unique in the market—high-quality used cars with new-car appeal, backed by comprehensive after-sales service. Thank you also for recommending us so emphatically. Your endorsement is the highest form of compliment we could hope for. We look forward to continuing to serve your automotive needs for many years to come. Please don't ever hesitate to reach out if there's something specific you're looking for or if you have suggestions on how we can further improve our service. Best regards, David Waghesltein President / CEO MemberCar

Great deal and efficient transaction

Found the best deal on a used camry here and had a very quick sale with Anthony. I had to drive a couple of hours and Anthony held the vehicle for me until I got there even though locals were already interested in the vehicle. If you want a quality used vehicle at a very competitive price, go see Anthony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Top flight service.

Top flight service.... Aiden was very professional along with the owner.... My next purchase will definitely be from MemberCars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer relationship!!

Living in Pennsylvania I never figured I'd be driving all the way to Rockville for a vehicle. My wife needed a car and the journey was more than worth it! Anthony was awesome to deal with and the selection of cars and trucks that Membercars has to offer is extraordinary. My wife and I are very pleased with their customer service and Anthony was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When I called MemberCar and spoke to Anthony, I knew I

When I called MemberCar and spoke to Anthony, I knew I was talking to the right person. He was so professional, knowledgeable and a real people person. We set up a meeting and I was even more impressed after my husband and I met him. The Mazda CX-9 was exactly as pictured on Carfax. After the test drive it was a done deal. Anthony was very organized as we went through the paperwork. I couldn’t be happier. I will definitely recommend MemberCar to my family and friends, and tell them to ask for Anthony. The dealership owner, Mr. Waghelstein introduced himself and was very nice. Thank you MemberCar and thanks again Anthony. Keep up the excellent job you are doing! Phyllis S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything went very smooth and great, very nice car and

Everything went very smooth and great, very nice car and was ready for me to pick up and a friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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great experience

MemberCar has great people, and provides great customer service. I enjoyed meeting and speaking with them. They made the experience comfortable and easy. I unreservedly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I had a wonderful experience at Member Car. Anthony made it quick and easy and they were really nice and professional. I recommended my family to buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience with Dealer Ever

A great experience---referred by good friends who have used them many times before. The best kind of dealer experience---no pressure, just information. We found exactly what we were looking for---single-owner vehicle, mileage and feature, price in our budget. Easy to work with and highly recommend David and Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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