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Waxahachie Ford

(948 reviews)

Reviews

(948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Staff

I purchased a beautiful f-150! Everyone was incredibly helpful! Matthew Schumacher was a great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car owner

This was a wonderful experience! They were very professional and easy to deal with. We got exactly what we wanted.i will recommend Waxahachie Ford to my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

your staff was very helpful and done a great job. i will continue to bring my truck here to have it serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Warranty Service

I came to Waxahachie Ford although I had purchased my Fusion at another dealership. I certainly felt that I got the same service as if I had made the purchase there. I had a battery problem which was replaced and resolved under the warranty. Jason was thorough, courteous and friendly. Thanks Waxahachie Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change

Very informative, very courteous and always does a great job changing my oil.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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new car

Justin Bowers was my salesman. He was great. If he hadn't helped me, I would not have purchased a vehicle Saturday 4/4/15.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

This is the 4th vehicle that I have purchased from Waxahachie Autoplex. This will not be our last! My sales person was a true professional and the sales manager was a tremendous supporter. The buying experience was great as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2011 Ford Edge

2011 Ford Edge, Service Department was outstanding, cannot find enough good things to say about Chuck and the other guys in service. The Salesman and Sales Manager at the used car Division, that's another story. I had the car in 3 times, and all they wanted to do was look at the car, and tell me repeatedly there was nothing wrong. I will never again deal with Danny Bledsoe or Scott. Very unsatisfied with them on a problem that existed from the time I test drove the vehicle and let them know there was a problem

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs Daylene Rogers

Everyone was very nice and helpful. They took care of my oil very quickly. Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

Great service! Took care moving the vehicle, explained what was checked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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