Reviews
Amazing Staff
I purchased a beautiful f-150! Everyone was incredibly helpful! Matthew Schumacher was a great salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new car owner
This was a wonderful experience! They were very professional and easy to deal with. We got exactly what we wanted.i will recommend Waxahachie Ford to my friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
your staff was very helpful and done a great job. i will continue to bring my truck here to have it serviced
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Warranty Service
I came to Waxahachie Ford although I had purchased my Fusion at another dealership. I certainly felt that I got the same service as if I had made the purchase there. I had a battery problem which was replaced and resolved under the warranty. Jason was thorough, courteous and friendly. Thanks Waxahachie Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
Very informative, very courteous and always does a great job changing my oil.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new car
Justin Bowers was my salesman. He was great. If he hadn't helped me, I would not have purchased a vehicle Saturday 4/4/15.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
This is the 4th vehicle that I have purchased from Waxahachie Autoplex. This will not be our last! My sales person was a true professional and the sales manager was a tremendous supporter. The buying experience was great as usual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2011 Ford Edge
2011 Ford Edge, Service Department was outstanding, cannot find enough good things to say about Chuck and the other guys in service. The Salesman and Sales Manager at the used car Division, that's another story. I had the car in 3 times, and all they wanted to do was look at the car, and tell me repeatedly there was nothing wrong. I will never again deal with Danny Bledsoe or Scott. Very unsatisfied with them on a problem that existed from the time I test drove the vehicle and let them know there was a problem
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs Daylene Rogers
Everyone was very nice and helpful. They took care of my oil very quickly. Thanks so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
Great service! Took care moving the vehicle, explained what was checked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase