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Reviews

Average Ratings

5.0
205 lifetime reviews.
  • Great Car Buying Experience

    I'm very pleased with my car buying experience at Volkswagen of Inver Grove. I worked directly with Matt Lutton and couldn't be happier with the s...


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    I'm very pleased with my car buying experience at Volkswagen of Inver Grove. I worked directly with Matt Lutton and couldn't be happier with the service both he and the dealership representatives provided. Matt was relatable yet professional - as a relatively young customer Matt provided me with excellent customer service and was genuinely excited about the car I was buying, my buying preferences, and my budgetary requirements. Matt was happy to test drive multiple vehicles and offered his sincere opinions for all - I never felt pressured to make a decision that both he and I didn't feel was in my best interest. Overall I feel my experience reflects positively on Volkswagen of Inver Grove and was impressed by Matt's ability to establish a foundation for continued customer development by building lasting relationships.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing service!

    Ann was awesome. She helped me through the whole process and made sure I was comfortable with what I was choosing. I originally came in to get a 2...


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    Ann was awesome. She helped me through the whole process and made sure I was comfortable with what I was choosing. I originally came in to get a 2010 Passat and ended up with an amazing 2014 Jetta that was in my budget. Great service and quality of cars!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!

    I bought a certified pre-owned 2016 VW Jetta. It was my first car purchase on my own and VW Inver Grove helped out so much by making the process f...


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    I bought a certified pre-owned 2016 VW Jetta. It was my first car purchase on my own and VW Inver Grove helped out so much by making the process fun and easy! I would recommend any of the salesmen and workers there, I worked with Dan and he helped me out a lot.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service

    I really enjoyed my experience here at vw inver grove...as soon as my friend and i entered the building rick dutton immediately welcomed us, we di...


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    I really enjoyed my experience here at vw inver grove...as soon as my friend and i entered the building rick dutton immediately welcomed us, we didn't have to look around for someone to help us..he had knowledge of what we needed he definitely knew how to do his job and you can tell he enjoys his job too. We were gonna buy the cheapest car we saw but he encouraged us to get a more fitting and better quality vehicle the car we was gonna get was the wrong car for us and we knew it but rick was very open and honest and let us make our decision overall..we ended up getting a beautiful car that we are proud to drive and say that its ours i recommend this place to everyone thats anyone looking for a good quality vehicle they will indeed work with you and the hospitality was amazing..thanks so much inver grove team

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • vw buy back option

    if you go to inver grove, ask for rick dutton. he's the best!!!


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    if you go to inver grove, ask for rick dutton. he's the best!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car-buying experience ever

    I had been shopping online and found the ideal car at Volkswagen of Inver Grove. I loved it even more when I saw it in person and took it for a te...


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    I had been shopping online and found the ideal car at Volkswagen of Inver Grove. I loved it even more when I saw it in person and took it for a test drive. Rick was great. Knowledgeable, friendly, no pressure. Buying was a seamless experience. My best car-buying experience ever!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • amazing service, friendly staff

    I bought a 2011 Chevy Cruze from Mohamed Ali December of 2016, They worked wonders to get my payments to where i would feel comfortable that i wou...


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    I bought a 2011 Chevy Cruze from Mohamed Ali December of 2016, They worked wonders to get my payments to where i would feel comfortable that i would be able to pay them on time with out having to sacrifice nothing each month, even with how bad my credit was. then the turbo needed to be replaced in it a month later and the dealership covered the whole cost of replacing the turbo and provided a loaner car for me to use while we waited for the part. then in march I went in for an oil for my free oil change and decided i would see if i would be able to trade up to something with a few more of the options i was wanting since my credit score raised 50 points they where able to put me in an amazing 2015 Toyota Camry. Low miles, lifetime unlimited miles bumper to bumper warranty, lifetime powertrain warranty, thanks again inver grove VW.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Xxxxxxxxx

    Best car buying experience I have had. Josh C. was great as was everyone we dealt with. Very honest and transparent, went above and beyond to answ...

    Dealer Response

    Hey Beverly, thanks so much for the awesome review! It's great to hear that you were well taken car of during your car buying experience here! Con...


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    Best car buying experience I have had. Josh C. was great as was everyone we dealt with. Very honest and transparent, went above and beyond to answer all our questions. I have told everyone what a positive experience we had, not always the case when buying a car. Thanks to all, we really appreciate your help and your professionalism. I love my new Tiguan, really a great choice for me!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Beverly, thanks so much for the awesome review! It's great to hear that you were well taken car of during your car buying experience here! Congratulations on the new Tiguan and we hope we see you soon!


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  • Volkswagen Tiquan

    Very great place to buy a vehicle. Sam Lein was so great. He helped us purchase our vehicle and was so friendly and so thoughtful . We will go ...


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    Very great place to buy a vehicle. Sam Lein was so great. He helped us purchase our vehicle and was so friendly and so thoughtful . We will go there again and again. There is no better place to go than Volkswagen in Inver Grove Heights. We want to thank you for taking such great care of us. You are greatly appreciated. Thank you again. Jerry and Mary Anne

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New car process fabulously easy!

    I have been coming to Inver Grove Heights VW for years now, and am very pleased with their sales and service areas. This last weekend, bought a n...

    Dealer Response

    Thanks for the fantastic review and sharing your experience with us, Laura! We appreciate the business and are glad we were able to provide you wi...


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    I have been coming to Inver Grove Heights VW for years now, and am very pleased with their sales and service areas. This last weekend, bought a new Jetta and Rick D. made the whole process easy and enjoyable (thanks for a GREAT test drive on both the Jetta and the Golf!). Everyone from "Team IGH Volkswagen" involved with the process was friendly and great to work with, and I'm pleased with both the experience and my new car!! (Team IGH Volkswageen: see you for my 10K!) :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the fantastic review and sharing your experience with us, Laura! We appreciate the business and are glad we were able to provide you with a great car buying experience!


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