Reviews
All the staff were very helpful, courteous and went above
All the staff were very helpful, courteous and went above and beyond to assist me.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're pleased your recent experience was helpful and enjoyable! It's nice to hear things went well, and if you need anything else, please let us know. We're thankful for your support and trust in us.
Highly recommend Chase Huffman and the entire team at VW
Highly recommend Chase Huffman and the entire team at VW Inver Grove. Very knowledgeable; great service; great people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very happy to hear that Chase has earned your trust! It's important to us that all of our customers receive top notch care and our staff loves sharing their knowledge with you. If you know anyone else who might enjoy working with Chase, feel free to mention his name.
Chase was really great to work with!
Chase was really great to work with! Very helpful with setting up a test drive and a lease for me. Fun to talk with, and he helped get everything set up tech-wise. Definitely recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We'd love to hear this about Chase! It's great that he was able to make your purchase fun and get you all the help you needed to make informed decision. If you have any additional tech questions, feel free to drop us a line anytime.
Dave was great to work with; I never felt rushed or
Dave was great to work with; I never felt rushed or pressured & he was extremely knowledgeable. I already knew the dealership as I had a previous car serviced at this dealership. I would not hesitate to recommend Dave & the dealership to anyone looking for a new or nearly new VW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear this about Dave! It's important that all our customers feel like a priority, and we're glad Dave made you feel that way. If you have any questions or want to accessorize your ride with genuine VW accessories, please contact us at Volkswagen of Inver Grove. We appreciate you!
Luke was very pleasant to work with,and very
Luke was very pleasant to work with,and very knowledgeable about the car we bought,and went the extra mile to get our phones and driving preferences all set up on the car. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this feedback for Luke and our team! At Volkswagen of Inver Grove, we want to deliver a top-notch experience for every customer and help them with their automotive needs. Reviews like yours help us know how we're doing. Thank you, and if you need anything else, please don't hesitate to reach out. We're here to help with any questions or when you need service!
Had my oil changed on 12/10.
Had my oil changed on 12/10. On the way home, the bottom panel of the dash falls off where they checked the cabin air filter. Not exactly quality work. Starting 12/16, I called daily to check a price and schedule a repair I've been needing. Each time, the service advisors are busy, the receptionist takes my number and says someone will call me back shortly. Still no call back. The other VW dealers in the area know how to communicate and do quality work, I'll be using them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We've bought two cards from VW Inver Grove in the last 2
We've bought two cards from VW Inver Grove in the last 2 years. Both great experiences ... Matt Bowman was easy to work with. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good dealership , my first time I visited this
Very good dealership , my first time I visited this dealership and they treat me very good .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They kept demanding more requirements for my son to get a
They kept demanding more requirements for my son to get a car. They jerked him around for 3 days. He'd meet a requirement and they'd add more. Emotional roller coaster. Tag for the car key he wanted said 1 of 2. They couldn't find a 2nd one. I felt they should've been willing to get him another one. If the person trading in the car didn't bring in a 2nd one, they should've changed that info. False information. They did put a new battery in the car after they were told, and verified, there was no visible manufacture date on the one in the car. We did appreciate that.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a great time buying our new car.
We had a great time buying our new car. Dan and Kevin have been very helpful and friendly. We knew which car we wanted and felt confirmed and comfortable with our decision after talking to them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase