Skip to main content

Scottsdale Autos Online

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)
Sales hours: 9:30am to 6:00pm
View all hours
Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:00pm
Saturday 9:30am–4:00pm
Sunday Closed
(855) 372-6776 (855) 372-6776

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scottsdale Autos Online from DealerRater.

Want to share your experience with this dealership?

Write a review

2013 Ford Mustang GT

Have been buying from these guys for years and has always been a great experience! I highly recommend Scottsdale Online Auto! The cars I purchase from them has always been exactly like they said they were ! They are A IN MY BOOK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Family owned and it shows!

I have been doing business with Jim and Jamie for over 5 years now. I have purchased several vehicles from them. They have also sold 2 cars for me on consignment. These guys are friendly, honest and genuine. I constantly recommend them to family and friends. They are truly a hidden gem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding!

I am so happy I found SAO! This is the only way to buy a car! I was shopping for flooring next door and saw my gorgeous new Mercedes parked outside and one hour later I was driving home in my new ride! 5 stars all around! Great cars! Very knowledgeable and super laid back, no pressure at all! Highly recommend! Yay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Be careful...

Test drove a car here and called ahead. Car had a dead battery when i got there. The salesman were very nice until I drove the car and mentioned the oil smell in the cabin. Then the tone changed and I was fed a BS line about turbo cars always smelling like oil. Car had a serious oil leak somewhere. Dude was insistent it was fine. Glad I know enough not to fall for it. Little shadey if you ask me. Proceed with caution.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, My name is Jamie, I am the owner/operator here at Scottsdale Autos Online, LLC. I think this is a case of mistaken identity. We specialize in mostly classic/collector vehicles and haven't even had a vehicle with a turbo test driven in a few years. Are you sure this was our dealership? We are on Raintree Dr in Scottsdale and carry mostly Woody Wagoneer Jeeps and older trucks/SUVs. We think our behavior is a little better than this and our facility here is pretty beautiful as well. Please check and let me know if this is where you viewed the car. 480-326-2447 www.ScottsdaleAutosOnline.com

One happy customer,

As a widow, I am always leery buying a vehicle without a man around to give me advice. No need to worry with Scottsdale Auto Online. I dealt with Jamie...with some humorous banter with his father Jim....they are a great team, and made me feel very comfortable with my decision. Absolutely no pressure to purchase, that?s very different isn?t it! I love my ?new to me? car and hope to get many miles of enjoyment..with the top down of course! Thank you Jamie and Jim for a great purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank You so much for the kind words Nancy! You are a pleasure to deal with as well! We appreciate you!

Just bought my 3rd car from SAO!

Happy to say I just bought my 3rd vehicle from Jamie & Jim and it was fantastic just like the last two experiences. This time, they held the car I wanted while I secured financing. It was a breeze! I love the environment, low pressure, consultative approach and the customer service is top notch. It is always a pleasure working with Scottsdale Autos Online.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Client For Life!

I have been around for a long time and bought a lot of cars! This experience at Scottsdale Autos was the best I've had! There was absolutely no pressure to buy and all of my questions were answered without hesitation. I bought my Mercedes sight unseen and when it showed up at my house in TX it was everything I imagined and then some! Right down to a full tank of gas! Thank you again for an amazing experience! Beautiful car and great service! Will buy again! ~Jerry D (Austin, TX)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No help at all

I called today to speak to someone about putting a huge chunk down and financing the rest. The person on the phone just briefly said we don't finance call Lightstream bank. Didn't really take time to answer questions or make me feel like they wanted my business. I applied online through their referral bank...took ALL day to get a response. WTH? I'm in San Diego, CA. I would like a little more effort then just we don't? finance call these people If I had $10k I wouldn't need help financing now would I? I paid cash for my jaguar 3yrs ago but that doesn't build credit. Will go somewhere else for car and a loan!! Not sure why these guys have 5 stars No customer service whatsoever

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I'm so sorry to hear you had a bad experience calling in to our dealership. We take pride in our postive reviews and great track record over the past 9 years. We do not offer in-house financing on our vehicles but we always try to share some names of referral banks if possible. We have recently had several clients, including family members, purchase cars from us and obtain loans through Lightstream Financial and they have been very happy with that bank. Unfortunately, in a situation like this there isn't much more we can do. I'm sure you've already found a car elsewhere but I just wanted to follow up. If you would like to call me directly I am happy to explain the process of obtaining a loan through an outside bank and purchasing a car through our dealership. It is one more step for you, however, it usually saves you some money as you get the rate directly from the bank. Thank you again for trying and sorry for the misunderstanding. Please feel free to call me anytime. Jamie: 480-315-1167

Finally found my dream car!

After months of searching for the perfect 1964 Chevy Impala for the right price, I finally found it, all the way across the country! It didn't matter because the people at Scottsdale Autos online made the process feel like I was right there with them. Very nice people and always there for any questions along the way. I highly recommend for any one in the Scottsdale area or anywhere else for that matter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Best!

Absolutely incredible! My husband and I drove up from Tucson on a Saturday morning to see a Corvette at SAO and not only was the car exactly what we wanted but the way we were treated was spectacular! I knew it would be good from the initial phone conversation as it felt like I was talking to a friend, but my expectations were exceeded throughout the whole buying process! No pressure, knowledgeable and kind are the words that come to mind. Condition of the car is excellent and the price was right!! Will do business at SAO again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No