Luther Kia of Bloomington

Chris made our car purchase smooth- easy and simple. I don't know anyone who loves to buy a car, and Chris adapted this methods to allow us to test drive, purchase, and drive away in a new Kia in less then 2 hours tops between 2 days! thank you! BTW this is the second car we purchased from Chris-!~

Found a fantastic Salesman in Jacob! Dave R was also a very big help with all 3 of our new car purchases! Nice showroom, service area was very good, with helpful staff! But really just "hats off" to Jacob and Dave! Easy to work with and no bull!!!

Our salesman Jacob was fantastic! Dave R is wonderful. The two of them made the whole experience exceptional. My son, myself and my sister, all ended up buying new sportages. They made it all so nice that we just kept coming back! These two men are truly the best this dealership has.

This is the 2nd Kia we've purchased....After a great first experience, we went back to work with Mike again. Not only is Mike friendly, helpful and very knowledgeable, we also found Matt to be welcoming and efficient. The entire process from initial test drive to driving off the lot in a new Sportage was fun. I look forward to more great experiences with the service department.

Customer Service Representative was very rude. Told me I could no longer be on the VIP program unless I started paying for mileage Service Repairs. I did not know what he was talking about, nor did he give me an intelligible explanation .

Great Sales Rep. All transactions were clean and smooth. Will be looking forward to work with the service dept. Will tell my friends about it. Thanks,

Very friendly, not pushy to get you into a vehicle. Sales person very knowledgeable of vehicles selling. Great experience would recommend to anyone looking for a great deal and car.

I have been driving used cars all my life, and was a bit nervous about the prospect of leasing from a dealership. Pat and Luther Kia made it an easy and understandable experience; there was no sales tactics, pressure or manipulation--he gave me the information I wanted as well as that I was not savvy enough to articulate. I left feeling confident and full of gratitude towards my sale's rep.

I bought a Kia Sorento in March of 2017. I love the vehicle, it is spacious, easy to handle and good gas mileage. I have only had one issue with the vehicle. When it sits for a few days, the battery dies. I bought the vehicle with a warranty and bought an additional warranty for the vehicle. Since March there were 2 instances of being out of town and returning to a vehicle that won't start. After towing it to a dealer, it was determined that there was an electrical issue (at the Inver Grove Kia) but the exact issue was not found so it could not be fixed. Again, after returning from out of town the vehicle won't start again. After over 4 hours of talking with 2 different Kia dealerships and the roadside service, there is still no resolution. Each time I speak with a different person I get a different answer, nothing is consistent and the customer service is inadequate for such a large dealership. I highly recommend this vehicle but I suggest you proceed with caution and low expectations if buying from this dealership.

I’ve had issues with my used car I bought with them from day one. I’ve only had my car a year and I’m still fixing the issues on the car. We brought it in because when I got my oil changed, they said there was a leak. So we brought it to Luther under their warranty. They insisted there was no oil leak. Once again, we were told that there was an oil leak in the same spot. But now we aren’t under warranty. They scam us so they don’t have to fix what was their problem to fix. Never will buy from another Luther ever again. Poor excuse of a dealership. We’ve also had issues with our radio they said they fixed, but it’s still doing the same thing and I’ve been having to waste hours traveling to them to attempt to fix this car with them. We are still trying to fix this issue a year later.