Koons Kia

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3.9
(429 reviews)
Visit Koons Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:30pm
View all hours
Service Sales
Monday 7:00am–7:30pm 9:00am–9:00pm
Tuesday 7:00am–7:30pm 9:00am–9:00pm
Wednesday 7:00am–7:30pm 9:00am–9:00pm
Thursday 7:00am–7:30pm 9:00am–9:00pm
Friday 7:00am–7:30pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–7:00pm
Sunday Closed 12:00pm–5:00pm
New (703) 436-4104 (703) 436-4104
Used (703) 436-2991 (703) 436-2991
Service (703) 436-2925 (703) 436-2925

Inventory

See all 282 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2009.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (703) 436-2925

Service hours

Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

3.9
(429 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Koons Kia from DealerRater.

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5.0

The service technician Matt at front desk was very...

The service technician Matt at front desk was very helpful the issue has not been resolved yet hoping it will soon

Dealer response

Thank you for sharing your positive experience with Matt and our team! Your business is important to us and we hope to welcome you back to Koons Kia of Woodbridge for your future services. Have a wonderful day!

5.0

Received great service

Received great service from Thomas and the general manager here. Bought my used 2015 Audi here, and it was seamless for me. Financing was a little more difficult due to me being a first time buyer, but the manager was kind enough to match the APR I received from another credit union (from 7.00% to 2.99%!). Tire replacement and service due lights showed up on car when I got home, but they offered to take care of it. There's a ~$1500 certify fee, and an $899 processing fee. Nothing I didn't expect.

Dealer response

Hi Miguel - We appreciate you taking the time to share your thorough feedback. Thank you for choosing Koons Kia of Woodbridge and for highlighting the help you received from Thomas. We wish you many safe and happy miles ahead!

5.0

Received great service at Kia Woodbridge, we were looking...

Received great service at Kia Woodbridge, we were looking for a 3 row SUV and luckily they had one in stock and got a good deal.

Dealer response

Thanks for trusting Koons Kia of Woodbridge with your business and leaving us a positive review. We are so glad that our team could help you find a new SUV! Enjoy it, and congratulations on your great deal!

5.0

Thanks again

Great customer experience as always and great customer service. I have 2 Kia’s that I get serviced here. I will continue to return for services

Dealer response

Hi Erin - Thank you for continuing to choose Koons Kia of Woodbridge for your service needs! We are thrilled that you are always so well taken care of by our team. Safe travels until we see you again!

4.0

We like the deal that we got on the suv we bought. Kaliha...

We like the deal that we got on the suv we bought. Kaliha and general manger were nice . I like the suv that we bought .

Dealer response

It's lovely to hear how satisfied you are with the care you received from Kaliha and the team! It was our pleasure to help you find the perfect SUV at Koons Kia of Woodbridge, and we wish you many safe and happy miles in it on the road ahead!

5.0

Koons Kia was a pleasure to work with! Friendly,...

Koons Kia was a pleasure to work with! Friendly, thorough, and informative throughout the entire buying process.

Dealer response

Hi Brittany - It makes our day to hear that our team gave you such an outstanding purchase experience! Thank you for trusting Koons Kia of Woodbridge with your business, we hope you are loving your new car.

5.0

Koons Kia performs superbly every time I take in my 2018...

Koons Kia performs superbly every time I take in my 2018 Soul for service. They are extremely professional, honest, respectful and courteous and are always aware of the customer's time. In addition, they apply coupons and/or promo deals upfront. The waiting area is also comfortable with plenty of seating, WiFi, TV, free snacks, and vending machines. The restrooms are always spotless. I have experience with a few Kia dealerships in the DMV area and Koons is the best by far. I have moved to the Midwest, however, and unfortunately won't be able to entrust my car to them again. I will miss you, Koons Kia!

Dealer response

Ann, it means the world to us that even though you've moved away, you've taken the time to leave us this rave review! Though we'll miss you tremendously, we are so pleased to hear that our team's professionalism and upfront care has had such an impact on your visits. We're happy that our waiting area has been a comfortable place for you to wait for your service to be completed as well. Many thanks for your sincere loyalty, and if you're ever back in the area, we hope you'll stop by Koons Kia of Woodbridge again!

5.0

Good customer service

I had a good experience with this dealership. I always come to them for my car service maintenance . They have a good customer service. Jonan was very nice, explained all the work done on my car.

Dealer response

Thank you for your continued business and your confidence in our work! We appreciate your feedback and we will pass along your appreciation to Jonan. Safe travels until we see you next!

1.0

This is the worst most ghetto place I have been to. They...

This is the worst most ghetto place I have been to. They actually broke the glass on my windshield at one point which luckily my husband caught right away or it would have never been resolved. Then another time I