Reviews
I really appreciated the good service I got at Ken Garff
I really appreciated the good service I got at Ken Garff Honda, especially the help from Dino related to the extra service that was required at my last visit.
I really appreciated the good service I got at Ken Garff
I really appreciated the good service I got at Ken Garff Honda, especially the help from Dino related to the extra service that was required at my last visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is great and has been all 3 or 4 times my
The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.
The dealership is great and has been all 3 or 4 times my
The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One week after my service my car overheated.
One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off
One week after my service my car overheated.
One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review, Kellie. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
We like your dealer ship, especially Jeremy Butler and
We like your dealer ship, especially Jeremy Butler and your service department, you have taken very good care of us, Rick and Sherri Rackham
We like your dealer ship, especially Jeremy Butler and
We like your dealer ship, especially Jeremy Butler and your service department, you have taken very good care of us, Rick and Sherri Rackham
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Bought my Pilot in 2019-20.
Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.
Bought my Pilot in 2019-20.
Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
It did exceed my expectations.
It did exceed my expectations. A new key and FOB were made and the window fixed. Thankyou very much.
It did exceed my expectations.
It did exceed my expectations. A new key and FOB were made and the window fixed. Thankyou very much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Kyle was awesome to work with.
Kyle was awesome to work with. I really appreciated the interaction I had with him.
Kyle was awesome to work with.
Kyle was awesome to work with. I really appreciated the interaction I had with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Ken Garff Honda of Riverdale nailed it.
Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!
Ken Garff Honda of Riverdale nailed it.
Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 2007 Honda CRV was recently serviced in Riverdale, UT.
My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!
My 2007 Honda CRV was recently serviced in Riverdale, UT.
My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership worked with me on finishing up the tasks,
The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports
The dealership worked with me on finishing up the tasks,
The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair