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Ken Garff Honda Riverdale

(5,857 reviews)
Visit Ken Garff Honda Riverdale
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 15 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (801) 528-4789 (801) 528-4789
Used (801) 513-2619 (801) 513-2619
Service (801) 513-2494 (801) 513-2494

Inventory

See all 198 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2018.
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Want Savings? We Hear You.

Service center

Phone number (801) 513-2494

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(5,857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Honda Riverdale from DealerRater.

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I really appreciated the good service I got at Ken Garff

I really appreciated the good service I got at Ken Garff Honda, especially the help from Dino related to the extra service that was required at my last visit.

I really appreciated the good service I got at Ken Garff

I really appreciated the good service I got at Ken Garff Honda, especially the help from Dino related to the extra service that was required at my last visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The dealership is great and has been all 3 or 4 times my

The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.

The dealership is great and has been all 3 or 4 times my

The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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One week after my service my car overheated.

One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off

One week after my service my car overheated.

One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review, Kellie. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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We like your dealer ship, especially Jeremy Butler and

We like your dealer ship, especially Jeremy Butler and your service department, you have taken very good care of us, Rick and Sherri Rackham

We like your dealer ship, especially Jeremy Butler and

We like your dealer ship, especially Jeremy Butler and your service department, you have taken very good care of us, Rick and Sherri Rackham

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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Bought my Pilot in 2019-20.

Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.

Bought my Pilot in 2019-20.

Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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It did exceed my expectations.

It did exceed my expectations. A new key and FOB were made and the window fixed. Thankyou very much.

It did exceed my expectations.

It did exceed my expectations. A new key and FOB were made and the window fixed. Thankyou very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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Kyle was awesome to work with.

Kyle was awesome to work with. I really appreciated the interaction I had with him.

Kyle was awesome to work with.

Kyle was awesome to work with. I really appreciated the interaction I had with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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Ken Garff Honda of Riverdale nailed it.

Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!

Ken Garff Honda of Riverdale nailed it.

Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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My 2007 Honda CRV was recently serviced in Riverdale, UT.

My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!

My 2007 Honda CRV was recently serviced in Riverdale, UT.

My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The dealership worked with me on finishing up the tasks,

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports

The dealership worked with me on finishing up the tasks,

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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