Reviews
Write a reviewIMPECCABLE SERVICE
This is my first vehicle purchase, I had little to no knowledge about purchasing a vehicle, financing or just a car in general. I communicated with a lovely young lady named Chelsea on the phone who provided a detailed description of what I must present, she is far more accommodating than the other dealership I have attempted purchasing a car from. They have 2 immaculate salesmen who have taken me on a test drive and explained the vehicle features. ASK FOR A.R. OR OMAR!!! My very beautiful and cooperative financing lady Tamika adjusted my monthly payments to my income and I got instantly APPROVED with low credit. The men on their lot supplied me with a clean full detailed vehicle. The owners was eligible to issue a discount and was competent of providing warrently with a spare key! :) Ira and Johnny are both astonishing owners behind their big amazing smiles. THANK YOU CHASE AUTO GROUP! There are no difficulties at this dealership. Reccommend anyone here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacqueline your review has warmed our hearts. Our entire staff enjoyed working with you. Filling out our finance application at Chaseautogroupny.com made getting you in your vehicle that much easier. We knew you'd be a new addition to our family before you walked in our dealership. We stuck to our promise you were approved before you arrived and drove the same day. To your surprise in the vehicle of your dreams when other dealers told you, you had to settle for less. You are like that favorite Aunt in the family. Of course we worked and achieved the goal of getting you in the best. We truly appreciate you and your business. Stop by anytime we'd love to see you. The Chase Auto Group Family
AWSOME CAR DEALERSHIP
HI MY NAME IS JASON WALKER I BOUGHT A 2008 E350 MERCEDYS FROM CHASE AUTO GROUP INC THAY HELPED ME WITH THE WHOLE PROCESS THE SALESMAN ARCHIE WAS AWSOME VERY NICE AND WAS VERY HELPFUL.THE OWNERS IRA AND PETER HELPED ME OUT WITH MY DOWN PAYMENT BY GIVING ME MORE MONEY FOR MY 2000 HONDA CIVIC TRADE IN .I HAVE ALWAYS WANTED A MERCEDES AND NOW THANKS TO THEM IM DRIVING ONE.I HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYONE..YOU WILL DRIVE HOME IN YOUR DREAM CAR....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, you felt there was no way you'd get in that Mercedes. We knew that was your car. With the banks the finance team works with. Salesmen who are attentive and see what you really want. In addition to being a dealership with owners that look at everyone as family. We work together to make our customers happy. We truly appreciate your review. Chase Auto Group Inc. Family
GREAT VEHICLES,GREAT PRICES
EVERYTHING WAS GREAT.......GREAT PEOPLE willing to HELP. Travel for almost four hours to get there and five hours back!! WORTH IT THANKS OMAR and ARCHIE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Jr. It was a great experience getting you into your vehicle. Credit goes to you for going to chaseautogroupny.com and being pre approved by the finance team before arriving. You made the process so much easier. We are happy to have you as a part of the Chase Auto Group Inc. Family. Chase Auto Group Inc. Sales dept.
I RECOMMEND ANYONE HERE
I would recommend this dealership to anyone. This is the #1 dealership in the Bronx location. I came in today and the customer service was amazing. Everyone here is friendly and informed me on topics I was oblivious to about my car. The handy work here is flawless, they were able to fix my tires and other technical difficulties my vehicle had. I have no more problems with my vehicle and know where to go if anything goes wrong. Thank you Chase Auto Group for giving me all the help I needed. The owner there is PHENOMENAL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chase Auto Group Inc.
I just want to take this time to thank (Omar Todman, Sales Mgr), for helping me to pick the right car for me. I have been texting since February of the year Omar was kind to text me back with pictures of the car i wanted. The hold staff was so very helpful to me. I would tell anyone to go get a car from the dealer.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frankie, Thank you for your business. You're one of the quality customers, I very rarely get. Thank you for your review. Hanging this by my desk. Omar Todman, Sales Manager
Extremely Friendly informative & Helpful
unsure of what I wanted but knew what I could afford they took the time to show me numerous vehicles the features and options. I have little experience in car shopping and have little knowledge of cars however they took the time to explain things. I bought a car I never thought I could afford they worked with the price and the features are phenomenal. I may have been unknowing upon entering however I left feeling like a Princess. THANK YOU FOR THE GREAT EXPERIENCE. You have a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This review has us over the moon. We have put great effort into making the car buying experience easy and enjoyable. Our knowledgeable and charming salesmen provide customer service fit for royalty. The finance department can work with any budget "we finance your future, not your past." We are pleased to see we are meeting our customer service goals. PR dept.
Great Prices
Had a tune up done on my Honda and change a tire.Very happy great prices and service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chase Auto Group Mechanics pride ourselves on keeping you on the road without breaking your pockets. The residents of the Bronx know this is the place to come. We welcome the entire Tri State Area. 1733 East Gunhill rd, bx, ny, 10469. Open 24hrs. Mechanic Crew
i saw junk car
junk cars, drove one hour to notice the miles were not ryt from on line post ad. 2 cars I see had check engine lights and they say do not worry. I did not buy the car but maybe I go back to see if better cars come in.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We truly apologize for not being able to get you into the car you deserve. We appreciate your business. As you've seen we have a selection of over 100 cars, and an inventory which grows daily. We invite you to revisit the Chase Auto Group Family. We are ready and waiting to get you into the car of your dreams. Chase Auto Group Family
Beyond Satisfied!!
Before I came to Chase Auto Group I read the reviews and i was super excited to get there! I previously visited some dealerships around the area but I didn't exactly know what car I wanted compared to the money I had also credit score.So some other dealerships couldn't help me. When I walked into Chase Auto Group I made it 100% clear i had one of the worst credit scores and they still got me approved. Just that made my day. Then I got to look at some cars they suggested and I purchased a car that i didn't even think I could ever afford. They are truly one of the best car dealerships I have every been to!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, to our valued customer we are pleased you enjoyed your experience at Chase Auto Group. Here at our finance department, "We finance your future, not your past". We treat our customers like family. Our salesman are always charming and professional. Mechanics are on premises 24 hours a day to service and repair cars. Thank you for your review we love to know we are reaching our stellar customer service goals. Your Chase Auto Group Family.
GREAT PRICES, GREAT SERVICE
I looked up "BEST AUTO DEALER IN THE BRONX" They do come up at 1733 E Gunhill Rd.I think they great and they do sell a lot of cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We don't mean to toot our own horn, but yes we are "The Best Auto Dealers in The Bronx". We are on a mission to provide the best deals in the entire city. Before you go anywhere else head to The Bronx. 1733 Gunhill rd, bx, ny, 10469. We'll be here ready and waiting to get you into the car of your dreams. For your convenience, we are open Monday - Saturday 10am-8pm. Chase Auto Group Family