Reviews
Write a reviewexcellenct service
chase auto group is an excellent car dealership your treated like family the moment you step foot on the lot i brought two cars from here and i buy my cars from no where else
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When you walk into Chase Auto Group you are family. Which is why we work our hardest to provide stellar customer service with an inexpensive, trustworthy automobile. With a selection of over 100 cars to choose from. Chase Auto Group will put you in the car of your dreams. Sales Dept.
Outstanding Service
Literally the BEST place to get a car. Just bought a 2007 Mercedes and the service here is absolutely amazing ! The employees are friendly and they will work with you through any problems. Thank you so much chase auto group inc. This is the place to go if your looking to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We show our salesmen, finance dept., and Mechanics these reviews. To reinforce the superior service we provide here at Chase Auto Group. Thank you for your rave review. The Chase Auto Group Family
Go at your own risk !
I could not test drive it because i was too busi being attacked by them to sign. When i finally take the car home i discover it need brakes because they were VERY warn out, i called them waited 4 hrs till they repair it, (miracle they fixed it) they were very rude about it. The i discover the battery life is dead.. and i have not even made my first car payment. -_- i call them the put me on hold and never answer, the owner is nice but the staff are VERY rude and messy !! They are not organized they should because they have private information. I just do NOT recommend but go at ur own risk.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We don't have any record of you purchasing a car on or before March 7th. While we respect your review. We believe you are reviewing the wrong Chase Auto Group. We are located at 1733 East Gunhill Rd., Bx, ny, 10469. PR Dept
5 Star Dealership !
They are great. I was there for long time but they kept my kids entertained and bought them pizza. My credit is very poor but they did their best and i left driving the car i was looking for. They are great !! Definitely coming back in the future !! And i 100% recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chase Auto Group is family based business with our own children helping out on the weekends. We are proud to be of service to families. In our dealership we provide a safe environment, an affordable car and guaranteed approval. "We finance your future not your past". Finance Dept
Very unhappy!
I called on the phone about a truck and how much mileage it had. The person on the phone told me just a little over 100,000. So I drove 30mins there and paid 2x $7.50 tolls. I got there excited to see the truck and I was greeted with a smile. I said I called about the truck and the owner said it's up the block. So I thought the guy was going to go get it an bring it to me, I was wrong. I had to walk a block away and we get to the truck. It had 8inches of snow and ice on it! They couldn't even clean it off for me when they knew I was coming? The guy starts it up and I look around the truck and it looks great other than the exhaust leak. So I go inside to check out the interior. And it was clean, but then I look at the gas mileage and it says 178***! I was so mad, then I told them it had too many miles and they kept trying to sell it to me. I will NEVER go back here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We usually do not answer ANONYMOUS reviews, but we have a Shell Gas Card in the amount of $100 for you and your family. The weather was an inconvenience for ALL NEW YORKER'S THIS WINTER. We hope to do business in the future. P.R. Dept.
Great reapairs
Had a flat tire on Gunhill road.did not have a spare,tools or any experince to help my self.Omar the sales manager of Chase Auto Group not only replaced the tire got me ready to hit the road but when I asked "how much do I own for the services" He said a "Good word to your family and friends"
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad we were able to assist you. We are family and community based, a Charitable Business in the Prongs. Our tire and repair shop located at 1733 E Gun Hill Road is opened 24 hours for our community. MECHANIC CREW/FAMILY
Best of the best
Great customer service. Great. Omar, Nelson, Ira,Pete and Sabrina are awesome customer service reps. Even after a few weeks of purchasing my vehicle the made sure anything that happened was taken care of in a timely fashion at their expense. Pete even offered me gas money for my time and travel.Buying experience was quick and easy. I would recommend Chase auto to anyone looking to purchase a vehicle in the near future. They are entertaining as well. Very family friendly feeling in this environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We will soon be venturing into reality TV at BRAVO or VH1. We will be calling you for one of our references and will keep you in mind for a Cameo in the show. Your CHASE AUTO GROUP FAMILY
im a happy costumer
I was very comfortable at they shop I feel in love with they bird baby I renamed him chase... One more thing they are down to earth n friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Mascot/Saleman "Baby" apprieciates the attention and love shown to him by all of our customers. We are happy you felt at ease and are here for all of your car concerns. Thank You for your review Your CHASE AUTO GROUP FAMILY.
Peter was pleasant to do business with!!
I drove an hour and half to find out that another associate drove it home for the weekend. They said they would bring It to me on Monday, but instead they had the associate bring it back. I worked with Peter and enjoyed the non pushing service. He's a great new associate. I bought the car and cant wait to pick it up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have a fully CERETIFIED MECHANIC STAFF always ready to assist all of our customers here at CHASE AUTO GROUP. Thank you for your review P R DEPT.
Excellent customer service! Nice cars!
Excellent customer service! Nice cars! Everyone was so helpful and professional. The cars were very clean and the office was beautiful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at CHASE AUTO GROUP are glad to see that you are pleased with our recentLY renovated Offices of our Financing Dept. WE DO FINACE EVERYBODY'S FUTURE AND NOT THE PAST! 1 (888) 6CHASE2 Thank you Mr.Garcia for the stella review. P R DEPT.