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Meet Spencer O’Brien

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Sales Consultant
(37 reviews)

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Reviews

We bought our second Lexus from the Mungenast team in the

We bought our second Lexus from the Mungenast team in the last year this week. Once again, it was an amazing experience. Our salesperson from the first one, Spencer, was on vacation so Roy helped us out with this purchase, and he knocked it out of the park, just like Spencer the first time around. He found a great fit for my needs in short order, set up the test drive, and helped me push the deal through. We had Bric in finance again, and just like last time, he made the process easy while doing it with a smile and great conversation. We have also had a couple of experiences with the service team here too, and just like the sales side, they are professional, courteous, and make the process easy. I have bought many cars in my life and the past two experiences here have been the best by far. Needless to say, when we are ready to buy another Lexus or used car, we will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brian, thank you for choosing Mungenast Lexus of St. Louis again and sharing your fantastic experience! We're delighted to hear that Roy and Bric made the process smooth and enjoyable for you. We look forward to welcoming you back when you're ready for another vehicle!

From walking into Munganast Lexus to driving away in my

From walking into Munganast Lexus to driving away in my new ES300h, I was totally pleased and felt heard and valued. Every individual I met was professional, friendly and efficient. Being a single woman, it could have been daunting but it wasn't. Spencer O'Brien was my super nice sales consultant and followed me through the entire process. The technology consultant was patient and thorough. I highly recommend Mungenast for anyone. This was an easy and pleasant process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lor, we're delighted to hear that Spencer and the team at Mungenast Lexus of St. Louis made your car-buying experience smooth and enjoyable! Thank you for recommending us, we hope you're loving your new ES 300h!

Very helpful and responsive in the purchase of my new

Very helpful and responsive in the purchase of my new Lexus GX 550 Overtrail. He always followed up and informed me what was going on with the vehicle in the manufacturing phase, shipping, and delivery!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Mungenast Lexus of St. Louis was smooth and informative during the purchase of your new Lexus GX 550 Overtrail! Our team is committed to keeping you updated every step of the way, and we're glad it made a difference for you. Enjoy your new ride!

Great experience at this local St.

Great experience at this local St. Louis Lexus dealer. Spencer was great to work with. He kept me informed on the delivery date of my new car and worked around our busy work schedules. It was a very laid back and smooth car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Allison, we're delighted to hear that Spencer made your car buying experience smooth and laid back at Mungenast Lexus of St. Louis! Enjoy your new ride!

Tom Fogerty set me up with the best sales person

Tom Fogerty set me up with the best sales person yesterday, Spencer. And truly the whole team took extremely great care of me! They gave me a great trade in value for my used car and set me up with a beautiful certified Lexus ES 350 🥰 I am over the moon and can’t thank Tom and Spencer enough for all of their help. The team as a whole was great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alicia, we're delighted to hear that Tom and Spencer provided you with such excellent service at Mungenast Lexus of St. Louis! Enjoy your beautiful certified Lexus ES 350!

Tom Fogerty set me up with the best sales person

Tom Fogerty set me up with the best sales person yesterday, Spencer. Spencer was fantastic to work with and found me the perfect car. And truly the whole team took extremely great care of me! They gave me a great trade in value for my used car and Spencer set me up with a beautiful certified Lexus ES 🥰 I am over the moon and can’t thank Tom and Spencer enough for all of their help. The team as a whole was great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alicia, we're delighted to hear that Tom and Spencer provided such a fantastic experience at Mungenast Lexus of St. Louis! Enjoy your beautiful certified Lexus ES, and thanks for the wonderful feedback!

I purchased a 2024 NX 350H and have owned it for about a

I purchased a 2024 NX 350H and have owned it for about a year. I was really happy with the service I received when purchasing the car - my Sales Consultant Spencer O’Brien was incredibly patient as we waited months to find the right car. And, he was incredibly knowledgeable about the technology features in the car. My service experience has been fabulous so far too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Elise, we're delighted to hear that Spencer and the team at Mungenast Lexus of St. Louis provided you with excellent service during your purchase and beyond! Enjoy your 2024 Lexus NX 350H!

Spencer was absolutely amazing!

Spencer was absolutely amazing!!! This was my first time getting a luxury car and he set the bar very high!!!! He was extremely attentive to our needs, highly informative, and honest by providing great perspective during our buying experience. Top it off he had a great personality, such a genuine human being. How could we not get a car from him??!? I love my first Lexus RX350 so much!!!! The dealership was easy to find, spacious, and had great amenities in the waiting room. All the offices we went to do during our buying process was extremely comfy. I couldn't say enough great things about Mungenast Lexus and Spencer. I'll be back in a few years for a new one!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tom, we're delighted to hear that Spencer made your first luxury car experience so memorable at Mungenast Lexus of St. Louis! Enjoy your new Lexus RX 350 and we look forward to seeing you again in the future!

My sales person Mike was great.

My sales person Mike was great. He was Friendly patient and most importantly not pushy.. I’ve purchased quite a few vehicles and he is By far, the best sells person I’ve had.. thanks again Mike and I love my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike provided such a positive experience at Mungenast Lexus of St. Louis! Enjoy your new car, and thanks for the kind words!

Great dealership with excellent sales and customer

Great dealership with excellent sales and customer service. I highly recommend Munganest . My family has been a customer for decades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you and your family have had such positive experiences with Mungenast Lexus of xx. Louis over the years! Thank you for recommending us, we truly appreciate your loyalty!