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Mungenast Lexus of St. Louis

(1,068 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mungenast Lexus of St. Louis from DealerRater.

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Denton was great.

Denton was great. Straightforward offer. Good offer with limited back and forth. Buying process took longer than it should have taken.

Denton was great.

Denton was great. Straightforward offer. Good offer with limited back and forth. Buying process took longer than it should have taken.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for giving a shout-out to Denton and the team at Mungenast Lexus of St. Louis. We appreciate this feedback and your patience. We hope you are loving your new car!

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I ordered a GX550 through Mungenast Lexus and Mike Medlin

I ordered a GX550 through Mungenast Lexus and Mike Medlin was my salesman. This model currently takes anywhere from 4-7 months to match an allocation, and Mike did a good job of keeping me informed through the process. On purchase day, Mike had everything lined up for a quick and easy transaction. I had a great experience at Mungenast and Mike was a big reason why. I will continue to have my GX serviced there, would happily work with Mike again, and would recommend him to anyone. -Travis

I ordered a GX550 through Mungenast Lexus and Mike Medlin

I ordered a GX550 through Mungenast Lexus and Mike Medlin was my salesman. This model currently takes anywhere from 4-7 months to match an allocation, and Mike did a good job of keeping me informed through the process. On purchase day, Mike had everything lined up for a quick and easy transaction. I had a great experience at Mungenast and Mike was a big reason why. I will continue to have my GX serviced there, would happily work with Mike again, and would recommend him to anyone. -Travis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus GX 550, Travis! We are delighted to hear that Mike made your purchase experience so positive and informative. Your feedback means a lot to us, and we look forward to taking great care of you and your car for many years to come. Thank you from all of us at Mungenast Lexus of St. Louis!

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Dakota Grishom was awesome!

Dakota Grishom was awesome! He wasn’t pushy at all, which I really appreciated. Even though two of the cars I had originally picked were sold just minutes before I could do anything (talk about bad timing!), he stayed positive and made the whole experience as smooth and painless as possible. Despite the initial disappointment, he turned it into something that felt special—like I wasn’t losing out on two cars, but actually getting the one that was meant for me. And honestly, I was shocked to find out he’s new to car sales! He’s so natural at it, it feels like he’s been doing this all his life. I’m so glad he was our sales agent. My overall experience with Mungenast was exceptional. I think the company did a great job hiring the right people, because everyone I’ve dealt with so far has been super helpful! Nancy, Brick, Susan and Dakota thank you!!!!

Dakota Grishom was awesome!

Dakota Grishom was awesome! He wasn’t pushy at all, which I really appreciated. Even though two of the cars I had originally picked were sold just minutes before I could do anything (talk about bad timing!), he stayed positive and made the whole experience as smooth and painless as possible. Despite the initial disappointment, he turned it into something that felt special—like I wasn’t losing out on two cars, but actually getting the one that was meant for me. And honestly, I was shocked to find out he’s new to car sales! He’s so natural at it, it feels like he’s been doing this all his life. I’m so glad he was our sales agent. My overall experience with Mungenast was exceptional. I think the company did a great job hiring the right people, because everyone I’ve dealt with so far has been super helpful! Nancy, Brick, Susan and Dakota thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mungenast Lexus of St. Louis! We are delighted to read that Dakota and the team went above and beyond to make your car-buying process special and seamless. We will pass along your kind review and we hope to see you again down the road!

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Had a great experience buying a new Lexus for the first

Had a great experience buying a new Lexus for the first time. Taylor was very helpful at getting us through the sales process easily.

Had a great experience buying a new Lexus for the first

Had a great experience buying a new Lexus for the first time. Taylor was very helpful at getting us through the sales process easily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Walter, it was a pleasure having you as a customer! Thank you for trusting Mungenast Lexus of St. Louis with your business and highlighting Taylor's attentive service. Enjoy your new car!

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Mungenast Lexus force on customer satisfactions!

Mungenast Lexus force on customer satisfactions! Bridgette sales person for Mungenast Lexus is an amazing person! She had patiences & made sure we understood everything about the vehicle. We looked at several vehicles before making a decision. Bridgette was right there with us when making our decision & purchase. She had Aidan Technology Specialist showed us how to work all the options. He did a fantastic job! Bridgette went above & beyond for exceptional experience. Will refer family & friends to see Bridgette at Mungenast Lexus.

Mungenast Lexus force on customer satisfactions!

Mungenast Lexus force on customer satisfactions! Bridgette sales person for Mungenast Lexus is an amazing person! She had patiences & made sure we understood everything about the vehicle. We looked at several vehicles before making a decision. Bridgette was right there with us when making our decision & purchase. She had Aidan Technology Specialist showed us how to work all the options. He did a fantastic job! Bridgette went above & beyond for exceptional experience. Will refer family & friends to see Bridgette at Mungenast Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Debbie, thank you for sharing your experience with Bridgette and Aidan at Mungenast Lexus of St. Louis! We're glad to know they provided such exceptional service and helped make your decision process smooth. We appreciate the recommendation and look forward to welcoming your family & friends!

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Great experience, love taking my car to Mungenast Lexus.

Great experience, love taking my car to Mungenast Lexus. They really take good care of my car.

Great experience, love taking my car to Mungenast Lexus.

Great experience, love taking my car to Mungenast Lexus. They really take good care of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thanks for the great review of Mungenast Lexus of St. Louis!

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I had a great experience at Mungenast Lexus!

I had a great experience at Mungenast Lexus! Gul was excellent and helped me find my insurance information quickly on the internet. It was the first time to get a loner car and I really appreciated that because I live 2 hours away. The service department is excellent and my car was clean and ready to go in the timeframe they promised. I will continue to use their services!

I had a great experience at Mungenast Lexus!

I had a great experience at Mungenast Lexus! Gul was excellent and helped me find my insurance information quickly on the internet. It was the first time to get a loner car and I really appreciated that because I live 2 hours away. The service department is excellent and my car was clean and ready to go in the timeframe they promised. I will continue to use their services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Laura, we're happy to hear that Gul and our service team at Mungenast Lexus of St. Louis made your experience a positive one! Thank you for choosing us, and we look forward to assisting you again in the future. Safe travels!

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Nate Hopson was my Sales Consultant - what a pleasurable

Nate Hopson was my Sales Consultant - what a pleasurable experience in buying new Lexus Has thorough knowledge of the car and made me feel comfortable purchasing a Lexus. Thanks Nate!!!

Nate Hopson was my Sales Consultant - what a pleasurable

Nate Hopson was my Sales Consultant - what a pleasurable experience in buying new Lexus Has thorough knowledge of the car and made me feel comfortable purchasing a Lexus. Thanks Nate!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob, we're thrilled to hear that Nate provided you with a comfortable and knowledgeable experience at Mungenast Lexus of St. Louis! Enjoy your new Lexus, and thank you for choosing us!

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I had an outstanding experience at Lexus of St.

I had an outstanding experience at Lexus of St. Louis, and I want to specifically recognize Taylor Patterson for making the entire process smooth, stress-free, and enjoyable. From our first interaction, Taylor was professional, knowledgeable, and genuinely attentive to what I was looking for in a vehicle. She took the time to understand my needs, answered every question with patience and clarity, and never made me feel rushed or pressured. Taylor’s communication was prompt and transparent throughout the process, and her attention to detail made a big difference. The dealership itself was clean, welcoming, and well-organized. The staff was courteous, and everything from the test drive to the financing was handled with care and efficiency. If you're in the market for a vehicle, I highly recommend Lexus of St. Louis — and be sure to ask for Taylor Patterson. She's a true professional who clearly cares about her clients and goes above and beyond to deliver an exceptional experience.

I had an outstanding experience at Lexus of St.

I had an outstanding experience at Lexus of St. Louis, and I want to specifically recognize Taylor Patterson for making the entire process smooth, stress-free, and enjoyable. From our first interaction, Taylor was professional, knowledgeable, and genuinely attentive to what I was looking for in a vehicle. She took the time to understand my needs, answered every question with patience and clarity, and never made me feel rushed or pressured. Taylor’s communication was prompt and transparent throughout the process, and her attention to detail made a big difference. The dealership itself was clean, welcoming, and well-organized. The staff was courteous, and everything from the test drive to the financing was handled with care and efficiency. If you're in the market for a vehicle, I highly recommend Lexus of St. Louis — and be sure to ask for Taylor Patterson. She's a true professional who clearly cares about her clients and goes above and beyond to deliver an exceptional experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your outstanding experience with Taylor at Mungenast Lexus of St. Louis! It's fantastic that she made the process smooth and enjoyable for you. Thank you for recommending us, and we hope you're loving your new vehicle!

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This Dealership is very professional and focused on

This Dealership is very professional and focused on client satisfaction. From the friendliness of the staff, the knowledge of the sales people, the efficiency of the whole process, to the beautiful comfortable client lounge. My entire experience was to drawer.

This Dealership is very professional and focused on

This Dealership is very professional and focused on client satisfaction. From the friendliness of the staff, the knowledge of the sales people, the efficiency of the whole process, to the beautiful comfortable client lounge. My entire experience was to drawer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that your experience at Mungenast Lexus of St. Louis was top-notch! Our team takes pride in providing excellent service and a comfortable environment for our clients. Thank you for sharing your feedback!

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