Reviews
Wonderful experience with Nate!
Wonderful experience with Nate! Bought a used car and had a easy non stressful process.
Wonderful experience with Nate!
Wonderful experience with Nate! Bought a used car and had a easy non stressful process.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jackie Stege was amazing!
Jackie Stege was amazing!!! Outstanding communication throughout the entire process and delivered a beautiful new car. Highly recommend her! Second car I have purchased from Mungenast. Great job both times.
Jackie Stege was amazing!
Jackie Stege was amazing!!! Outstanding communication throughout the entire process and delivered a beautiful new car. Highly recommend her! Second car I have purchased from Mungenast. Great job both times.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We visited Mungenast Lexus on a busy Friday intending to
We visited Mungenast Lexus on a busy Friday intending to test drive an RX350. Nate showed us a demo and I fell in love with it. My wife needed to try driving it and went back on Saturday and agreed the RX350 would be within our means. Monday, March 7, we sat with Nate to work out a deal. He told us that sticker price is the final price, which upset my wife a little. No negotiating whatsoever! I convinced her I wanted the RX350 anyway. We were told that an allocation request would be entered for the exact car we desired. We were also told it could easily take anywhere from two to around 6 weeks for the car to be delivered, making it around late April or early May. Our vehicle finally was delivered to us on June 7, just shy of twelve weeks from date of putting down a deposit. Had we been told that delivery could take up to 3 months, we probably would have gone elsewhere. Other than the long wait for delivery, Nate was a pleasure to work with. Bric was also great in finance. He made everything flow well and it only took us about 15 minutes to finalize the sale. I'm still giving Mungenast 5 stars despite the long wait, and we are looking forward to having our vehicle serviced there. If anyone reading this review plans to purchase a Lexus, you might want to get better clarity on delivery times for the model you select.
We visited Mungenast Lexus on a busy Friday intending to
We visited Mungenast Lexus on a busy Friday intending to test drive an RX350. Nate showed us a demo and I fell in love with it. My wife needed to try driving it and went back on Saturday and agreed the RX350 would be within our means. Monday, March 7, we sat with Nate to work out a deal. He told us that sticker price is the final price, which upset my wife a little. No negotiating whatsoever! I convinced her I wanted the RX350 anyway. We were told that an allocation request would be entered for the exact car we desired. We were also told it could easily take anywhere from two to around 6 weeks for the car to be delivered, making it around late April or early May. Our vehicle finally was delivered to us on June 7, just shy of twelve weeks from date of putting down a deposit. Had we been told that delivery could take up to 3 months, we probably would have gone elsewhere. Other than the long wait for delivery, Nate was a pleasure to work with. Bric was also great in finance. He made everything flow well and it only took us about 15 minutes to finalize the sale. I'm still giving Mungenast 5 stars despite the long wait, and we are looking forward to having our vehicle serviced there. If anyone reading this review plans to purchase a Lexus, you might want to get better clarity on delivery times for the model you select.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. Gul, and his team, are amazing to work with. I always get the best service, at Mungenast Lexus. Thank you!
Great customer service.
Great customer service. Gul, and his team, are amazing to work with. I always get the best service, at Mungenast Lexus. Thank you!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, we're delighted to hear that Gul and the team provided you with great service at Mungenast Lexus of St. Louis! Thank you for your kind words and support!
Amazing dealership.
Amazing dealership. Made our 4th purchase from them today. Dealership and salesman Nate always make it worth the drive
Amazing dealership.
Amazing dealership. Made our 4th purchase from them today. Dealership and salesman Nate always make it worth the drive
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shoeme, thank you for your continued trust in Mungenast Lexus of St. Louis! We're delighted to hear that Nate and the team made your fourth purchase a great experience. Safe travels in your new vehicle!
Just another great experience,service appointment went
Just another great experience,service appointment went well no surprises.This is the best Lexus dealer in St.Louis,highly recommend them for all interested in buying or servicing a Lexus in this area.
Just another great experience,service appointment went
Just another great experience,service appointment went well no surprises.This is the best Lexus dealer in St.Louis,highly recommend them for all interested in buying or servicing a Lexus in this area.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, we're delighted to hear that your service appointment went smoothly at Mungenast Lexus of St. Louis! Thank you for recommending us as the top choice in the area for all things Lexus. We look forward to serving you again soon!
Noteworthy service from Mugenast Lexas of St.
Noteworthy service from Mugenast Lexas of St. Louis once again. Marty along with the Service Team performed timely and complete updates to my ES350. Ice been coming to this Dealership for quite some time and would recommend Mugenast Lexus hands down! Thank you everyone.
Noteworthy service from Mugenast Lexas of St.
Noteworthy service from Mugenast Lexas of St. Louis once again. Marty along with the Service Team performed timely and complete updates to my ES350. Ice been coming to this Dealership for quite some time and would recommend Mugenast Lexus hands down! Thank you everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marissa, thank you for your continued trust in Mungenast Lexus of St. Louis! We're delighted to hear that Marty and the Service Team provided noteworthy service once again. We appreciate your recommendation and look forward to serving you in the future!
Nate was very knowledgeable and friendly.
Nate was very knowledgeable and friendly. I really appreciated his help in my decision making.
Nate was very knowledgeable and friendly.
Nate was very knowledgeable and friendly. I really appreciated his help in my decision making.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Mungenast Lexus of St. Louis a five-star review! We are delighted that Nate was knowledgeable and friendly!
This was the third time we’ve purchased a vehicle here.
This was the third time we’ve purchased a vehicle here. Very easy to deal with, great experience. Nate Hopson was so easy to work with.
This was the third time we’ve purchased a vehicle here.
This was the third time we’ve purchased a vehicle here. Very easy to deal with, great experience. Nate Hopson was so easy to work with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Minkie, thank you for choosing Mungenast Lexus of St. Louis once again! We're delighted to hear that Nate made your experience smooth and enjoyable. Enjoy your new vehicle!
Mungenast Lexus is a great place to buy a car.
Mungenast Lexus is a great place to buy a car. The people are knowledgeable and have good follow through on everything. Each person that we spoke to was helpful and our transaction went very smoothly.
Mungenast Lexus is a great place to buy a car.
Mungenast Lexus is a great place to buy a car. The people are knowledgeable and have good follow through on everything. Each person that we spoke to was helpful and our transaction went very smoothly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, we're delighted to hear that your experience at Mungenast Lexus of St. Louis was smooth and enjoyable! Our team takes pride in providing knowledgeable service and ensuring everything goes seamlessly. Thank you for choosing us!