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Mungenast Lexus of St. Louis

(1,049 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mungenast Lexus of St. Louis from DealerRater.

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Wonderful experience with Nate!

Wonderful experience with Nate! Bought a used car and had a easy non stressful process.

Wonderful experience with Nate!

Wonderful experience with Nate! Bought a used car and had a easy non stressful process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jackie Stege was amazing!

Jackie Stege was amazing!!! Outstanding communication throughout the entire process and delivered a beautiful new car. Highly recommend her! Second car I have purchased from Mungenast. Great job both times.

Jackie Stege was amazing!

Jackie Stege was amazing!!! Outstanding communication throughout the entire process and delivered a beautiful new car. Highly recommend her! Second car I have purchased from Mungenast. Great job both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We visited Mungenast Lexus on a busy Friday intending to

We visited Mungenast Lexus on a busy Friday intending to test drive an RX350. Nate showed us a demo and I fell in love with it. My wife needed to try driving it and went back on Saturday and agreed the RX350 would be within our means. Monday, March 7, we sat with Nate to work out a deal. He told us that sticker price is the final price, which upset my wife a little. No negotiating whatsoever! I convinced her I wanted the RX350 anyway. We were told that an allocation request would be entered for the exact car we desired. We were also told it could easily take anywhere from two to around 6 weeks for the car to be delivered, making it around late April or early May. Our vehicle finally was delivered to us on June 7, just shy of twelve weeks from date of putting down a deposit. Had we been told that delivery could take up to 3 months, we probably would have gone elsewhere. Other than the long wait for delivery, Nate was a pleasure to work with. Bric was also great in finance. He made everything flow well and it only took us about 15 minutes to finalize the sale. I'm still giving Mungenast 5 stars despite the long wait, and we are looking forward to having our vehicle serviced there. If anyone reading this review plans to purchase a Lexus, you might want to get better clarity on delivery times for the model you select.

We visited Mungenast Lexus on a busy Friday intending to

We visited Mungenast Lexus on a busy Friday intending to test drive an RX350. Nate showed us a demo and I fell in love with it. My wife needed to try driving it and went back on Saturday and agreed the RX350 would be within our means. Monday, March 7, we sat with Nate to work out a deal. He told us that sticker price is the final price, which upset my wife a little. No negotiating whatsoever! I convinced her I wanted the RX350 anyway. We were told that an allocation request would be entered for the exact car we desired. We were also told it could easily take anywhere from two to around 6 weeks for the car to be delivered, making it around late April or early May. Our vehicle finally was delivered to us on June 7, just shy of twelve weeks from date of putting down a deposit. Had we been told that delivery could take up to 3 months, we probably would have gone elsewhere. Other than the long wait for delivery, Nate was a pleasure to work with. Bric was also great in finance. He made everything flow well and it only took us about 15 minutes to finalize the sale. I'm still giving Mungenast 5 stars despite the long wait, and we are looking forward to having our vehicle serviced there. If anyone reading this review plans to purchase a Lexus, you might want to get better clarity on delivery times for the model you select.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great customer service.

Great customer service. Gul, and his team, are amazing to work with. I always get the best service, at Mungenast Lexus. Thank you!

Great customer service.

Great customer service. Gul, and his team, are amazing to work with. I always get the best service, at Mungenast Lexus. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Cheryl, we're delighted to hear that Gul and the team provided you with great service at Mungenast Lexus of St. Louis! Thank you for your kind words and support!

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Amazing dealership.

Amazing dealership. Made our 4th purchase from them today. Dealership and salesman Nate always make it worth the drive

Amazing dealership.

Amazing dealership. Made our 4th purchase from them today. Dealership and salesman Nate always make it worth the drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Shoeme, thank you for your continued trust in Mungenast Lexus of St. Louis! We're delighted to hear that Nate and the team made your fourth purchase a great experience. Safe travels in your new vehicle!

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Just another great experience,service appointment went

Just another great experience,service appointment went well no surprises.This is the best Lexus dealer in St.Louis,highly recommend them for all interested in buying or servicing a Lexus in this area.

Just another great experience,service appointment went

Just another great experience,service appointment went well no surprises.This is the best Lexus dealer in St.Louis,highly recommend them for all interested in buying or servicing a Lexus in this area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mark, we're delighted to hear that your service appointment went smoothly at Mungenast Lexus of St. Louis! Thank you for recommending us as the top choice in the area for all things Lexus. We look forward to serving you again soon!

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Noteworthy service from Mugenast Lexas of St.

Noteworthy service from Mugenast Lexas of St. Louis once again. Marty along with the Service Team performed timely and complete updates to my ES350. Ice been coming to this Dealership for quite some time and would recommend Mugenast Lexus hands down! Thank you everyone.

Noteworthy service from Mugenast Lexas of St.

Noteworthy service from Mugenast Lexas of St. Louis once again. Marty along with the Service Team performed timely and complete updates to my ES350. Ice been coming to this Dealership for quite some time and would recommend Mugenast Lexus hands down! Thank you everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marissa, thank you for your continued trust in Mungenast Lexus of St. Louis! We're delighted to hear that Marty and the Service Team provided noteworthy service once again. We appreciate your recommendation and look forward to serving you in the future!

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Nate was very knowledgeable and friendly.

Nate was very knowledgeable and friendly. I really appreciated his help in my decision making.

Nate was very knowledgeable and friendly.

Nate was very knowledgeable and friendly. I really appreciated his help in my decision making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Mungenast Lexus of St. Louis a five-star review! We are delighted that Nate was knowledgeable and friendly!

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This was the third time we’ve purchased a vehicle here.

This was the third time we’ve purchased a vehicle here. Very easy to deal with, great experience. Nate Hopson was so easy to work with.

This was the third time we’ve purchased a vehicle here.

This was the third time we’ve purchased a vehicle here. Very easy to deal with, great experience. Nate Hopson was so easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Minkie, thank you for choosing Mungenast Lexus of St. Louis once again! We're delighted to hear that Nate made your experience smooth and enjoyable. Enjoy your new vehicle!

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Mungenast Lexus is a great place to buy a car.

Mungenast Lexus is a great place to buy a car. The people are knowledgeable and have good follow through on everything. Each person that we spoke to was helpful and our transaction went very smoothly.

Mungenast Lexus is a great place to buy a car.

Mungenast Lexus is a great place to buy a car. The people are knowledgeable and have good follow through on everything. Each person that we spoke to was helpful and our transaction went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Judy, we're delighted to hear that your experience at Mungenast Lexus of St. Louis was smooth and enjoyable! Our team takes pride in providing knowledgeable service and ensuring everything goes seamlessly. Thank you for choosing us!

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