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Mungenast Lexus of St. Louis

(1,085 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mungenast Lexus of St. Louis from DealerRater.

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We just bought our 4th car from Nate .

We just bought our 4th car from Nate . We highly recommended him . We had to wait for this car and he kept us updated the entire time WELL WORTH IT!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Carls, thank you for your continued trust in Nate and Mungenast Lexus of St. Louis! We're happy to hear that he kept you well-informed throughout the process. Enjoy your new car!

This was a no pressure dealership.

This was a no pressure dealership. Nate Hopson our sales rep was fantastic. Came out in the +90° heat to meet us. Help my wife get exactly what she wants highly recommend them.

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  • Overall experience 5.0
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Dealer response

Michael, we're thrilled to hear that Nate and the team at Mungenast Lexus of St. Louis provided such a positive experience for you and your wife! Thank you for recommending us, we hope she enjoys her new vehicle!

Mike Medlin was my sales Rep and he was Excellent!

Mike Medlin was my sales Rep and he was Excellent! He is very professional and courteous. The location and entire property are very clean and open. This is the only place I would go for a Lexus!

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  • Overall experience 5.0
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Dealer response

Matt, we're elated to hear that Mike provided you with excellent service at Mungenast Lexus of St. Louis! Thank you for your kind words and trust in us as your go-to place for a Lexus.

Great experience.

Great experience. Marty went over everything with me. I wanted my seat to heat up. Marty suggested I come back in the winter to check it out.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pamela, we're delighted to hear that Marty provided you with a great experience at Mungenast Lexus of St. Louis! We're here whenever you're ready to test out those heated seats in the winter. Thanks for sharing your feedback!

Excellent experience working with Nate.

Excellent experience working with Nate. He patiently worked through the available Lexus inventory of used RX 350s as well as non-Lexus cars. Found an RX that checked off almost all of the boxes. Nate steered us through the purchase process. High marks for his assistance. Also appreciated the Service Department, Marty in particular, for their help with another Lexus we own on a special request. Meet all my needs and very timely completion of work.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Nate and Marty provided such excellent service at Mungenast Lexus of St. Louis! It's great to know you found the perfect RX 350 and received timely assistance from our Service Department. Thank you for sharing your experience with us!

Professionalism, transparency, and punctuality are the

Professionalism, transparency, and punctuality are the quality I would expect from an important transaction like buying a car. The salesperson was very helpful to expedite the buying process and guided me through the process effectively. I definitely recommend auto seekers to visit Mungenast Lexus of St Louis to experience the same treatment that I had. HN

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  • Overall experience 5.0
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Dealer response

Thank you for highlighting the professionalism and efficiency of our team at Mungenast Lexus of St. Louis! We're delighted to hear that your car-buying experience was smooth and satisfactory. We appreciate your recommendation, and we're here whenever you need us!

Wonderful experience with Nate!

Wonderful experience with Nate! Bought a used car and had a easy non stressful process.

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  • Overall experience 5.0
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Dealer response

Tony, we are glad to hear that Nate provided excellent sales support. Thanks for choosing Mungenast Lexus of St. Louis!

We visited Mungenast Lexus on a busy Friday intending to

We visited Mungenast Lexus on a busy Friday intending to test drive an RX350. Nate showed us a demo and I fell in love with it. My wife needed to try driving it and went back on Saturday and agreed the RX350 would be within our means. Monday, March 7, we sat with Nate to work out a deal. He told us that sticker price is the final price, which upset my wife a little. No negotiating whatsoever! I convinced her I wanted the RX350 anyway. We were told that an allocation request would be entered for the exact car we desired. We were also told it could easily take anywhere from two to around 6 weeks for the car to be delivered, making it around late April or early May. Our vehicle finally was delivered to us on June 7, just shy of twelve weeks from date of putting down a deposit. Had we been told that delivery could take up to 3 months, we probably would have gone elsewhere. Other than the long wait for delivery, Nate was a pleasure to work with. Bric was also great in finance. He made everything flow well and it only took us about 15 minutes to finalize the sale. I'm still giving Mungenast 5 stars despite the long wait, and we are looking forward to having our vehicle serviced there. If anyone reading this review plans to purchase a Lexus, you might want to get better clarity on delivery times for the model you select.

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  • Overall experience 5.0
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Dealer response

Kent, thank you for sharing your experience with us at Mungenast Lexus of St. Louis! We're glad to hear that Nate and Bric provided excellent service despite the longer-than-expected wait time. We appreciate your patience and understanding, and we hope you're enjoying your new RX350!

Jackie Stege was amazing!

Jackie Stege was amazing!!! Outstanding communication throughout the entire process and delivered a beautiful new car. Highly recommend her! Second car I have purchased from Mungenast. Great job both times.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Jackie provided outstanding service and communication at Mungenast Lexus of St. Louis! Thank you for your continued trust in us, and enjoy your beautiful new car!

Great customer service.

Great customer service. Gul, and his team, are amazing to work with. I always get the best service, at Mungenast Lexus. Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, we're delighted to hear that Gul and the team provided you with great service at Mungenast Lexus of St. Louis! Thank you for your kind words and support!