Mungenast Lexus of St. Louis

We are first time purchasers at Mungenast Lexus, purchases a used RX 350. Our experience was best of any prior purchases at car dealerships. Ellie, the online specialist, made sure we were provided all the background info on the car, very quickly in fact. Mark Herwitz, the sales associate, did the same, and provided a purchase experience that was knowledgeable, efficient and fun. The finance specialist, Bob Miller, got us in and out quickly and in a very pleasant environment. I’d recommend Mungenast Lexus to anyone in need of a quality vehicle and a great purchasing environment!

Our new GX460 was the 6th new Lexus we have purchased from Mungenast Lexus over the past 25 years..... and all from Jeff Johnson. That should speak for itself.

I’ve purchased and leased many many cars over the years and this was a fast and easy transaction! However, I was slightly disappointed as this is the FIRST and only dealership that let me drive off the lot with only a quarter tank of gas. With today’s gas prices, a full tank of gas would’ve for sure kept me coming back as my first choice to search for a new vehicle.

Nate and Susan went the extra mile to get the RX 350 that I wanted given that everyone has inventory issues right now. The technical guy was so patient and nice. He went over everything and answered my questions before we drove off with the new car. Everyone there makes you feel comfortable and taken care of. And no pressure at all.

The service I received at Mungenast Lexus of St. Louis has been free of pressure but full of attention to my requests, cooperation and excellence in delivery. The entire interaction with Mungenast, and particularly Nate Hopson, has been an absolute pleasure. Very commendable in today's world!!!! Thanks Mr. Hopson.

We have bought many vehicles over the years, and this was the best and easiest experience that we've ever had. We met our sales rep Nate Hopson a couple of years ago and he remembered us when I called to see if a particular vehicle was still available, as we were looking at a used vehicle for our son. He is truly the best of the best!

This weekend we purchased our 5'th Lexus vehicle from Mungenast Lexus of St. Louis and have been very happy with each purchase. Our salesperson each time has been Nate Hopson who has done an excellent job. Would highly recommend both Nate and the Mungenast Lexus dealership

I had a great experience with this dealership, from my salesman, Mark Herwitz to the lady who educated me on all the technology and everyone in between. At delivery I wanted some extras added on and it was done without delay. Everything should be this easy.

Wonderful experience Fantastic salesman Mr Nate Thompson Received my new car in three weeks Would highly rate Mr Thompson to my friends and family

Wish I could leave a zero. Worst experience ever at Lexus. Me and my mother just spent 100k on two CPO RX-350. Brought it in for service and clips broke on my bumper and windshield seal. Before I can even show this guy he say we’ll take it to windshield company dude I’m like ok. Showed him bumper he said ya not covered $288 I’m like no way it’s under warranty. He says Oh is this a CPO car I’m like yes. He’s like oh those break all the time still not covered $288. He also kept calling my David which is my brother a TV Preacher here in town heard the other xxxxxxx speaking about him when I came out. Ask for service manager he says oh he’s not here. I said can you have him call me he says oh sure. Well been two days ain’t heard from this dude either. I worked for Lexus 9 years I’m Master Certified Lexus Salesman. This is not normal but seems to be at Munganast. As he goes and gets my new Lexus he says oh well should we wash it? I said oh well would be nice but why would ya lol… What a joke ….