[{"id":387516,"personPtyId":38443028,"firstName":"Lisa","lastName":"Ortega","titleText":"Lead Product Concierge Supervisor","shortBioText":"","emailTxt":"lortega@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/87e44fde8a7f.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"562723200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":387491,"firstName":"Ricky","lastName":"Lopez","titleText":"Sales and Leasing Consultant","emailTxt":"rlopez@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":385919,"personPtyId":38443104,"firstName":"Solex","lastName":"Eke","titleText":"Leasing and Sales Consultant - Internet Manager","shortBioText":"Solex Eke (pronounced \u001aso-lex eck-a\u001a) is passionate about helping his clients successfully navigate through complicated transactions. He is committed to providing exceptional levels of service, resourcefulness, and professionalism to every person he interacts with during and after each transaction. He believes in servant leadership, is solution oriented, and uses a consultative sales approach to identify and secure the best possible outcomes for his clients.","emailTxt":"seke@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/69ef639aaacb.jpg","drDealerId":27663,"industryStartDtUtc":"1112313600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387488,"personPtyId":38429054,"firstName":"Wyndell","lastName":"Frazier","titleText":"Sales and Leasing Consultant","emailTxt":"wfrazier@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387508,"personPtyId":38428719,"firstName":"Erik","lastName":"Rudd","titleText":"Service Advisor","emailTxt":"erudd@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"581126400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":423693,"personPtyId":38429971,"firstName":"Raymond","lastName":"Lo","titleText":"Sales Manager","emailTxt":"rlo@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/68b033e18d5e.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":423296,"personPtyId":38444962,"firstName":"Kelly","lastName":"Thomas","titleText":"Product Concierge","shortBioText":"I conduct myself in a professional manner and possess a positive attitude about work and life. I enjoy helping other's and making people happy. I appreciate many things in my life and always try to do what is right at all times. I can honestly say that I love my job and the people I work with. This dealership cares about their employees and that says a lot about management and the company as a whole...","emailTxt":"kthomas@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/6efb21946fd8.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1154390400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":471229,"personPtyId":38448561,"firstName":"Dave","lastName":"Leslie","titleText":"Service Advisor","emailTxt":"dleslie@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":387492,"firstName":"John","lastName":"Broadbent","titleText":"Sales and Leasing Consultant","emailTxt":"jbroadbent@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387506,"personPtyId":38429058,"firstName":"Jimi","lastName":"Stevens","titleText":"Service Advisor - Sprinter","emailTxt":"jstevens@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"796694400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387511,"personPtyId":38428617,"firstName":"David","lastName":"Burchell","titleText":"Sales and Leasing Consultant","shortBioText":"I have been working in the car sales business for eight years and I'm now fortunate to be selling the best - Mercedes-Benz.\r\nBorn and raised in Leicestershire, England, now a U.S. Citizen, I've traveled to many parts of the world on business and pleasure, visiting China, Hong Kong, Taiwan, Japan, Nigeria, Hungary, Romania, Egypt, Germany, Canada and finally the United States, enjoying the many diverse cultures. Married with two grown children.\r\nAllow me to provide you with the best car buying experience you've had. Come and check out my accent!! :-)","emailTxt":"dburchell@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e8e443aed951.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1207008000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387493,"personPtyId":38428612,"firstName":"Johnny Lee","lastName":"Tillman","titleText":"Sales and Leasing Consultant","shortBioText":"Retired Military, served in both U.S. Marine Corps and U.S. Army. Also plays an amazing game of golf.","emailTxt":"jtillman@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387541,"personPtyId":44825097,"firstName":"Will","lastName":"Bane","titleText":"Service Advisor","emailTxt":"wbane@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":307333,"personPtyId":38440019,"firstName":"Trent","lastName":"Jenkins","titleText":"Internet Manager - Sales and Leasing Consultant","shortBioText":"I've been in the car business for about 7 total years. I've been with luxury brands for over 5 years in Las Vegas. I treat every one of my clients like I would want to be treated if I was in their shoes. I am originally from Colorado. I am an avid golfer and play as much as I can in my spare time.","emailTxt":"tjenkins@mbofhenderson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/a3cb595b823e.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1246406400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":89591,"personPtyId":38434189,"firstName":"Dustin","lastName":"Dapkus","titleText":"Service Advisor","emailTxt":"ddapkus@mbofhenderson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/faca3b67e6c2.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423686,"personPtyId":38444728,"firstName":"Spencer","lastName":"Kaplan","titleText":"Service Manager","emailTxt":"skaplan@mbofhenderson.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":89589,"firstName":"Doug","lastName":"Murray","titleText":"Service Advisor","emailTxt":"dmurray@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/7051a2c13cf2.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":37568,"personPtyId":38421814,"firstName":"Rich","lastName":"Woodford","titleText":"Fleet/Commercial Manager","shortBioText":"Born in Sidney, a small farm town in Upstate New York, I grew up on Long Island just outside of New York City. I obtained My Degree in Automotive Engineering and Technology from The State University of New York at Canton with a Minor in Business Administration. I started my career as a mechanic and quickly worked my way up to Service Manager in just 5 short years. Shortly thereafter, I joined the Sales Team of the Bellavia Auto Group and was promoted to Sales Manager within a few years. I also filled the positions of F& I Manager, General Sales Manager as well as General Manager over the course of almost 25 years. Currently I am the Fleet and Commercial Sales Manager for Mercedes-Benz of Henderson, where in addition to my sales responsibilities, I serve as Corporate Liaison for various community organizations including 3 Chambers of Commerce, The Nevada Energy Star Partners \u001a Green Alliance and a volunteer board member of a local children\u001as charity \u001aFor Kids Now\u001a. I find it easy to be","emailTxt":"rwoodford@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rkuzma/rich-woodford-mercedes-benz-sprinter-fleet-commercial-sales-mgr.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":530285,"personPtyId":45444101,"firstName":"Amanda","lastName":"Morrison","titleText":"Marketing Manager","emailTxt":"Amorrison@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":517374,"personPtyId":43418456,"firstName":"Valentina","lastName":"Cahill","titleText":"Sales and Leasing Consultant","emailTxt":"vcahill@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472660,"personPtyId":38433650,"firstName":"Evelin","lastName":"Herrera","titleText":"Product Concierge","emailTxt":"eherrera@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/9112a307f2f8.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387498,"personPtyId":38443235,"firstName":"Richard","lastName":"Ommen","titleText":"Assistant Service Manager","emailTxt":"rommen@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1025481600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387537,"personPtyId":38442238,"firstName":"Bill","lastName":"Allen","titleText":"Shop Foreman","emailTxt":"ballen@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":472659,"personPtyId":38433441,"firstName":"Michael","lastName":"Rainone","titleText":"Business Development Center","emailTxt":"mrainone@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":516424,"personPtyId":41704039,"firstName":"Roger","lastName":"Campbell","titleText":"Internet Manager - Sales and Leasing Consultant","shortBioText":"30-year automobile industry career. My goal is to save you TIME and MONEY. My motto is:\r\n\"As Always I Am Here To Help!!\"","emailTxt":"rcampbell@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"583718400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":472661,"personPtyId":38433443,"firstName":"Timothy","lastName":"Gleason","titleText":"Sales Manager","emailTxt":"tgleason@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"510019200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":387520,"personPtyId":38442394,"firstName":"Amanda","lastName":"Toth","titleText":"Loaner Car Coordinator","emailTxt":"atoth@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387542,"personPtyId":38428723,"firstName":"Geo","lastName":"Buencamino","titleText":"Parts Advisor","emailTxt":"gbuencamino@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":472663,"personPtyId":38442046,"firstName":"Scott","lastName":"Ackerman","titleText":"Sales and Leasing Consultant","emailTxt":"cackerman@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517375,"firstName":"Chip","lastName":"Rogers","titleText":"Sales and Leasing Consultant","emailTxt":"crogers@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387539,"firstName":"Darren","lastName":"Aquino","titleText":"Parts Advisor","emailTxt":"daquino@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387518,"personPtyId":38442392,"firstName":"Evan","lastName":"Feist","titleText":"Alternate Transportation Coordinator","shortBioText":"Hello, my name is Evan Feist and I am an alternate transportation coordinator at Mercedes-Benz of Henderson. I love helping customers during their service experience to quickly receive their alternate transportation in a pleasant manner.","emailTxt":"efeist@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387535,"personPtyId":38442236,"firstName":"Hector","lastName":"Sanchez","titleText":"Parts Advisor","emailTxt":"hsanchez@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387499,"personPtyId":38429151,"firstName":"Jesse","lastName":"Moore","titleText":"Parts Manager","emailTxt":"jmoore@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6051cc0867ee.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"620611200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387501,"personPtyId":38442225,"firstName":"Joe","lastName":"Hernandez","titleText":"Assistant Parts Manager","emailTxt":"jhernandez@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":548203,"firstName":"Jordan","lastName":"Butler","titleText":"Sales","emailTxt":"jbutler@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz Of Henderson

Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz Of Henderson Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2010

Mercedes-Benz of Henderson has celebrated it's seventh year of operation this past April. Our growth and success is due

...

to our exceptional employees, exceptional Service Department, tremendous values in Service and Sales and a pain-free buying experience. Come by and see what we mean when we say; "Where Excellence has Found a Home" at Mercedes-Benz of Henderson!

"Where Excellence has Found a Home!"

Service

Wheel Balance

$89.95 and up*

Tire Rotation

$39.95 and up*

Oil, Filter Change

$59.95 and up*

Wiper Blade Replacement

$65 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
627 lifetime reviews. Includes reviews of Mercedes-Benz Of Henderson from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 21, 2018

    This was my first Mercedes- Benz experience and it was excellent from beginning to end. Thank you Trent, Eldora, and Lisa for an excellent experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Luvin Steph, We are so extremely happy to hear that we made your visit a very memorable experience from beginning to end. Our team always strive...s to deliver nothing but the best for our members loyal and new and we are very happy to hear that Trent, Eldora,and Lisa could provide just that for you. We are looking forward to making any and every future visit just as great for you. Of course if you have any questions or need any assistance please do not hesitate to reach out to us. Thank you Jim Chaisson General Sales Manager


    Worked with:
    Lisa Ortega

    Lead Product Concierge Supervisor

    (5.0) 26 reviews

    Trent Jenkins

    Internet Manager - Sales and Leasing Consultant

    (4.8) 30 reviews

  • 5.0 out of 5
    November 19, 2018

    I have purchased six or seven cars from MB of Henderson. I have always been dealt with fairly and with the utmost respect. I think I have received a... fair deal each and every time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,We greatly appreciate your feedback, we value your loyalty and we're very happy to hear we could make each visit a great experience. We look for...ward to making any and every future visit just as great for you.Of course if you have any questions or need any assistance please feel free to reach out to us at your earliest convenience.Best,Jim Chaisson, General Manager.


    Worked with:
    Ricky Lopez

    Sales and Leasing Consultant

    (5.0) 12 reviews

    Dustin Dapkus

    Service Advisor

    (4.8) 31 reviews

    Spencer Kaplan

    Service Manager

    (4.4) 10 reviews

  • 5.0 out of 5
    November 2, 2018

    Had a friendly, no pressure experience. We wanted a customization they didn't really offer but salesman John Broadbent went way above and beyond to make... it happen. They're a class act. Mercedes should be proud.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of John. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager


    Worked with:
    John Broadbent

    Sales and Leasing Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    October 22, 2018

    Bought my S class in May and went back to buy my wife a GLE. Biggest reason for me to go back was the friendly staff. (And the price didn't hurt either:))

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Raymond Lo

    Sales Manager

    (5.0) 13 reviews

    Johnny Lee Tillman

    Sales and Leasing Consultant

    (5.0) 7 reviews

    Amanda Morrison

    Marketing Manager

    NOT RATED

  • 5.0 out of 5
    October 15, 2018

    10/15/2018 Mr. James Hager= very honest, very prompt, very knowledgeable and friendly! Highly recommended! Will return for service again! 200% customer... service! Very satisfied customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Leslie

    Service Advisor

    (5.0) 11 reviews

    Jimi Stevens

    Service Advisor - Sprinter

    (5.0) 9 reviews

  • 5.0 out of 5
    October 11, 2018

    The staff is quick and very friendly. They respond in a timely manner and help service our vehicles in the best way possible. Great job!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to hear that you ...were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Jim Chaisson General Manager


    Worked with:
    Dave Leslie

    Service Advisor

    (5.0) 11 reviews

    Jimi Stevens

    Service Advisor - Sprinter

    (5.0) 9 reviews

  • 5.0 out of 5
    October 7, 2018

    The staff who helped me find my new CLA and complete the deal at Mercedes Benz of Henderson was terrific, especially my salesman Wyndell Frazier.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Wyndell. Your recommendations are truly a gift. Congratulations on your purchase! Best, Jim Chaisson General Manager


    Worked with:
    Wyndell Frazier

    Sales and Leasing Consultant

    (5.0) 15 reviews

    Evelin Herrera

    Product Concierge

    NOT RATED

  • 5.0 out of 5
    September 27, 2018

    Dustin made the entire process so easy and comfortable. From notifying me of the extended warranty, to offering a courtesy loaner car. Thanks again for... everything!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Gene, We are so happy to hear that we were able to provide you with the 5 star worthy experience we pride ourselves on delivering to our member...s. We look forward to making any future visit just as great if not better ! If you have any questions or need any assistance please feel free to give us a call at any time. Thank you Tom Zumbo General Manager


    Worked with:
    Dustin Dapkus

    Service Advisor

    (4.8) 31 reviews

  • 5.0 out of 5
    September 27, 2018

    I can not say enough about the amazing experience leasing our new Mercedes from Mercedes Benz of Henderson. Your salesman Ricky was fantastic. And Lisa... Ortega was amazing helping us set up blue tooth and explaining every detail, clearly, about our new SUV. My wife is super happy with her new ride! We have leased and purchased many cars over the past 30 years in Los Angeles. We just recently moved to Henderson NV, and this was a great way to start off living in our new home, with a great new Mercedes dealership! I am definitely going to be getting my new E300 from here when my lease is up! 5+++ stars! Oh and they washed my E300 for free while I did the transaction on the new lease! Thanks!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Harry! We are so pleased to read your raving review for us and Ricky. We strive ourselves on always giving our members a 5 star experience with... each and every visit and we are extremely happy we could deliver just that for you. We are looking forward to what the future has in store for you and your wife as our newest members here at Mercedes-Benz of Henderson. As always if you have any questions or need any future assistance please feel free to give us a call at any time. Thank you Tom Zumbo General Manager


    Worked with:
    Lisa Ortega

    Lead Product Concierge Supervisor

    (5.0) 26 reviews

    Ricky Lopez

    Sales and Leasing Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    September 25, 2018

    I loved the customer service of this place. Everyone was so helpful and sweet, patience and it was the most quick I have ever closed a deal with. Honesty... too, I loved my experience here, highly recommended

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chielan, We want to thank your for your amazing feedback ! We strive to provide the absolute best experience for our members at all times an...d are very pleased to hear that we were able to provide just that for you! If you have any questions or need any future assistance please feel free to give us a call at any time. Thank you Krista Alshouse Client Relations Manager


    Worked with:
    Ricky Lopez

    Sales and Leasing Consultant

    (5.0) 12 reviews

    Amanda Morrison

    Marketing Manager

    NOT RATED

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