Mercedes-Benz Of Henderson

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4.9
(1,722 reviews)
Visit Mercedes-Benz Of Henderson
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 425-6386 (888) 425-6386
Used (888) 426-1219 (888) 426-1219
Service (888) 427-1942 (888) 427-1942

Inventory

See all 207 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2010.
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior guest experience leading you to the vehicle of your dreams. Discover luxury at Mercedes-Benz of Henderson - Your Premier New and Used Mercedes-Benz dealer in Nevada. We look forward to assisting you!
Come experience "The Fletcher Jones Difference" today!

Service center

Phone number (888) 427-1942

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.9
(1,722 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

MB of Henderson is superb.

MB of Henderson is superb. The service center operates efficiently, and the workmanship is of top quality. It is the best MB dealership I have worked with in 20 years of owning MB vehicles in three states.

5.0

MB of Henderson is superb.

MB of Henderson is superb. The service center operates efficiently, and the workmanship is of top quality. It is the best MB dealership I have worked with in 20 years of owning MB vehicles in three states.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Richard Fiumara provided the absolute best service, as he

Richard Fiumara provided the absolute best service, as he helped my wife and I find a vehicle that we will truly be happy with. I am 73 years old and over the years, I cannot count all the experiences we have had buying a new car. Maybe it is just me, but buying a new car has always been one of the most dreaded things I have had to do. I detest high pressure, sales tactics, and after buying each new car have always left believing I could have done better. This was definitely not the case with Rick. Our guard was up, after finding what we wanted online and after a number of very cordial telephone conversations with Rick, we were set to visit him. My wife and I are very low tech. Rather than being forced to pay for and accept upgrades we will never use, we asked Rick to help us build a vehicle. We were willing to wait up to the 6 months, Rick said it may take, to build an SUV, as long as it was the right vehicle for us. Rick was a breath of fresh air. During our appointment, we decided just to glance at a few vehicles in the Henderson lot. During our tour, Rick rehashed the things we told him we were looking for. He remembered every detail to a “T.” Together, my wife and I came across an SUV that seemed perfect for us. Rick was the opposite of a high pressure salesperson and more like a friend who was helping us define our requirement and match our wishes to something that would fit us. He did an amazing job, not only making us feel comfortable, but explaining every feature of the vehicle we found on the lot. In short order, Rick made my wife and I realize the SUV we had come across was exactly what we needed at the price we were willing to pay. We thank Rick for a truly, once in a lifetime experience. We left with our dream car and an experience that we will remember for a very long time, thanks to Rick’s patience, and comprehensive knowledge of every facet of our new car.

5.0

Richard Fiumara provided the absolute best service, as he

Richard Fiumara provided the absolute best service, as he helped my wife and I find a vehicle that we will truly be happy with. I am 73 years old and over the years, I cannot count all the experiences we have had buying a new car. Maybe it is just me, but buying a new car has always been one of the most dreaded things I have had to do. I detest high pressure, sales tactics, and after buying each new car have always left believing I could have done better. This was definitely not the case with Rick. Our guard was up, after finding what we wanted online and after a number of very cordial telephone conversations with Rick, we were set to visit him. My wife and I are very low tech. Rather than being forced to pay for and accept upgrades we will never use, we asked Rick to help us build a vehicle. We were willing to wait up to the 6 months, Rick said it may take, to build an SUV, as long as it was the right vehicle for us. Rick was a breath of fresh air. During our appointment, we decided just to glance at a few vehicles in the Henderson lot. During our tour, Rick rehashed the things we told him we were looking for. He remembered every detail to a “T.” Together, my wife and I came across an SUV that seemed perfect for us. Rick was the opposite of a high pressure salesperson and more like a friend who was helping us define our requirement and match our wishes to something that would fit us. He did an amazing job, not only making us feel comfortable, but explaining every feature of the vehicle we found on the lot. In short order, Rick made my wife and I realize the SUV we had come across was exactly what we needed at the price we were willing to pay. We thank Rick for a truly, once in a lifetime experience. We left with our dream car and an experience that we will remember for a very long time, thanks to Rick’s patience, and comprehensive knowledge of every facet of our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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3.0

I had very little communication with them.

I had very little communication with them. Someone reached out 3 days after I emailed about the vehicle. I told them I had yet to hear from anyone. He said someone would be reaching out soon. Never heard anything again. I bought a similar vehicle from a dealer down the street

3.0

I had very little communication with them.

I had very little communication with them. Someone reached out 3 days after I emailed about the vehicle. I told them I had yet to hear from anyone. He said someone would be reaching out soon. Never heard anything again. I bought a similar vehicle from a dealer down the street

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Professional group in a comfortable, welcoming office.

Professional group in a comfortable, welcoming office. My service representative is Friendly, efficient and reliable.

5.0

Professional group in a comfortable, welcoming office.

Professional group in a comfortable, welcoming office. My service representative is Friendly, efficient and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They sold me my sons very first car.

They sold me my sons very first car. Everyone there was thoughtful and congratulated my son on his 1st car. I would recommend this dealership to everyone

5.0

They sold me my sons very first car.

They sold me my sons very first car. Everyone there was thoughtful and congratulated my son on his 1st car. I would recommend this dealership to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Excellent customer service.

Excellent customer service. We live out of state and the transaction was dealt without hiccups. Rick Fiumara is wonderful, he’ll be honest with you and take the time to give you information. Ask for him and you won’t be disappointed!

5.0

Excellent customer service.

Excellent customer service. We live out of state and the transaction was dealt without hiccups. Rick Fiumara is wonderful, he’ll be honest with you and take the time to give you information. Ask for him and you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Everyone was nice, no pressure, and respectful of my

Everyone was nice, no pressure, and respectful of my opinions. The best part was I know I got a great deal!

5.0

Everyone was nice, no pressure, and respectful of my

Everyone was nice, no pressure, and respectful of my opinions. The best part was I know I got a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

THE DEALERSHIP WAS OUTSTANDING AND CLEAN.

THE DEALERSHIP WAS OUTSTANDING AND CLEAN. EVERYONE WAS DRESSED APPROPRIATELY AND LOOKED AND PERFORMED LIKE PROFESSIONALS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP.

5.0

THE DEALERSHIP WAS OUTSTANDING AND CLEAN.

THE DEALERSHIP WAS OUTSTANDING AND CLEAN. EVERYONE WAS DRESSED APPROPRIATELY AND LOOKED AND PERFORMED LIKE PROFESSIONALS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Went above and beyond what I expected!

Went above and beyond what I expected! Purchase was smooth and seamless. Would recommend to family and friends along with anyone else looking. Ask for Scott Ackerman.

5.0

Went above and beyond what I expected!

Went above and beyond what I expected! Purchase was smooth and seamless. Would recommend to family and friends along with anyone else looking. Ask for Scott Ackerman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Just picked up a new lease.

Just picked up a new lease. Excellent value, greater service. Trent and DJ were super.

5.0

Just picked up a new lease.

Just picked up a new lease. Excellent value, greater service. Trent and DJ were super.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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