[{"id":593365,"firstName":"Marvin","lastName":"Edwards","titleText":"Service Advisor","shortBioText":"BORN AND RAISED IN LAS VEGAS, I HAVE BEEN IN THE CAR BUSINESS ALL MY LIFE. I LIVE IT, BREATHE IT , AND LOVE IT. MY PASSION IS MAKING SURE THAT MY CLIENT IS TAKEN CARE OF. (MARV)","emailTxt":"medwards@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/1f1d5a4ca5b8.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"420595200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":387508,"personPtyId":38428719,"firstName":"Erik","lastName":"Rudd","titleText":"Service Advisor","emailTxt":"erudd@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"581126400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":307333,"personPtyId":38440019,"firstName":"Trent","lastName":"Jenkins","titleText":"Internet Manager - Sales and Leasing Consultant","shortBioText":"I've been in the car business for about 11total years. I've been with luxury brands for over 9 years in Las Vegas. I treat every one of my clients like I would want to be treated if I was in their shoes. I am originally from Colorado. I am an avid golfer and play as much as I can in my spare time.","emailTxt":"tjenkins@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/3bcf7fcc3d4a.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1246406400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":471229,"personPtyId":38448561,"firstName":"Dave","lastName":"Leslie","titleText":"Service Advisor","emailTxt":"dleslie@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/05d5b6f1d3a1.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":387541,"personPtyId":44825097,"firstName":"Will","lastName":"Bane","titleText":"Service Advisor","emailTxt":"wbane@mbofhenderson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":385919,"personPtyId":38443104,"firstName":"Solex","lastName":"Eke","titleText":"Leasing and Sales Consultant - Internet Manager","shortBioText":"Solex Eke (pronounced \u001aso-lex eck-a\u001a) is passionate about helping his clients successfully navigate through complicated transactions. He is committed to providing exceptional levels of service, resourcefulness, and professionalism to every person he interacts with during and after each transaction. 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My goal is to save you TIME and MONEY. My motto is:\r\n\"As Always I Am Here To Help!!\"","emailTxt":"rcampbell@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"583718400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517375,"firstName":"Chip","lastName":"Rogers","titleText":"Sales and Leasing Consultant","emailTxt":"crogers@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387488,"personPtyId":38429054,"firstName":"Wyndell","lastName":"Frazier","titleText":"Sales and Leasing Consultant","emailTxt":"wfrazier@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387491,"firstName":"Ricky","lastName":"Lopez","titleText":"Sales and Leasing Consultant","emailTxt":"rlopez@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387492,"firstName":"John","lastName":"Broadbent","titleText":"Sales and Leasing Consultant","emailTxt":"jbroadbent@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387493,"personPtyId":38428612,"firstName":"Johnny Lee","lastName":"Tillman","titleText":"Sales and Leasing Consultant","shortBioText":"Retired Military, served in both U.S. Marine Corps and U.S. Army. Also plays an amazing game of golf.","emailTxt":"jtillman@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":530285,"personPtyId":45444101,"firstName":"Amanda","lastName":"Morrison","titleText":"Marketing Manager","emailTxt":"Amorrison@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":472663,"personPtyId":38442046,"firstName":"Scott","lastName":"Ackerman","titleText":"Sales and Leasing Consultant","emailTxt":"cackerman@mbofhenderson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387537,"personPtyId":38442238,"firstName":"Bill","lastName":"Allen","titleText":"Shop Foreman","emailTxt":"ballen@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423686,"personPtyId":38444728,"firstName":"Spencer","lastName":"Kaplan","titleText":"Service Manager","emailTxt":"skaplan@mbofhenderson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387516,"personPtyId":38443028,"firstName":"Lisa","lastName":"Ortega","titleText":"Lead Product Concierge Supervisor","shortBioText":"","emailTxt":"lortega@mbofhenderson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/87e44fde8a7f.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"562723200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":593363,"firstName":"Shaun","lastName":"Holtwisch","titleText":"Sales Consultant","emailTxt":"sholtwisch@mbofhenderon.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423693,"personPtyId":38429971,"firstName":"Raymond","lastName":"Lo","titleText":"Sales Manager","emailTxt":"rlo@mbofhenderson.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/68b033e18d5e.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":37568,"personPtyId":38421814,"firstName":"Rich","lastName":"Woodford","titleText":"Fleet/Commercial Manager","shortBioText":"Born in Sidney, a small farm town in Upstate New York, I grew up on Long Island just outside of New York City. I obtained My Degree in Automotive Engineering and Technology from The State University of New York at Canton with a Minor in Business Administration. I started my career as a mechanic and quickly worked my way up to Service Manager in just 5 short years. Shortly thereafter, I joined the Sales Team of the Bellavia Auto Group and was promoted to Sales Manager within a few years. I also filled the positions of F& I Manager, General Sales Manager as well as General Manager over the course of almost 25 years. Currently I am the Fleet and Commercial Sales Manager for Mercedes-Benz of Henderson, where in addition to my sales responsibilities, I serve as Corporate Liaison for various community organizations including 3 Chambers of Commerce, The Nevada Energy Star Partners \u001a Green Alliance and a volunteer board member of a local children\u001as charity \u001aFor Kids Now\u001a. I find it easy to be","emailTxt":"rwoodford@mbofhenderson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/rich-woodford-mercedes-benz-sprinter-fleet-commercial-sales-mgr.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472659,"personPtyId":38433441,"firstName":"Michael","lastName":"Rainone","titleText":"Business Development Center","emailTxt":"mrainone@mbofhenderson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":387498,"personPtyId":38443235,"firstName":"Richard","lastName":"Ommen","titleText":"Assistant Service Manager","emailTxt":"rommen@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1025481600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":472661,"personPtyId":38433443,"firstName":"Timothy","lastName":"Gleason","titleText":"Sales Manager","emailTxt":"tgleason@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"510019200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":387520,"personPtyId":38442394,"firstName":"Amanda","lastName":"Toth","titleText":"Loaner Car Coordinator","emailTxt":"atoth@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387535,"personPtyId":38442236,"firstName":"Hector","lastName":"Sanchez","titleText":"Parts Advisor","emailTxt":"hsanchez@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/1d338f8a2966.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387501,"personPtyId":38442225,"firstName":"Joe","lastName":"Hernandez","titleText":"Assistant Parts Manager","emailTxt":"jhernandez@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387542,"personPtyId":38428723,"firstName":"Geo","lastName":"Buencamino","titleText":"Parts Advisor","emailTxt":"gbuencamino@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387499,"personPtyId":38429151,"firstName":"Jesse","lastName":"Moore","titleText":"Parts Manager","emailTxt":"jmoore@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27663/employees/6051cc0867ee.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"620611200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":387518,"personPtyId":38442392,"firstName":"Evan","lastName":"Feist","titleText":"Alternate Transportation Coordinator","shortBioText":"Hello, my name is Evan Feist and I am an alternate transportation coordinator at Mercedes-Benz of Henderson. I love helping customers during their service experience to quickly receive their alternate transportation in a pleasant manner.","emailTxt":"efeist@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":628248,"firstName":"Sebastian","lastName":"Matyjaszczyk","titleText":"General Sales Manager","emailTxt":"sebastianm@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387539,"firstName":"Darren","lastName":"Aquino","titleText":"Parts Advisor","emailTxt":"daquino@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":616161,"firstName":"David","lastName":"Bagheri","titleText":"Sales Consultant","emailTxt":"DBagheri@mbofhenderson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27663,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz Of Henderson

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Mercedes-Benz Of Henderson Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2010

Mercedes-Benz of Henderson has celebrated it's seventh year of operation this past April. Our growth and success is due

...

to our exceptional employees, exceptional Service Department, tremendous values in Service and Sales and a pain-free buying experience. Come by and see what we mean when we say; "Where Excellence has Found a Home" at Mercedes-Benz of Henderson!

"Where Excellence has Found a Home!"

Service

Wheel Balance

$89.95 and up*

Tire Rotation

$39.95 and up*

Oil, Filter Change

$59.95 and up*

Wiper Blade Replacement

$65 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1097 lifetime reviews. Includes reviews of Mercedes-Benz Of Henderson from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2020

    Service Manager Marvin Edwards went out of his way to do an EXCELLENT job!! Hes got the best customer service skills i have ever seen in a while! He made... a difference!

    5.0 out of 5
    Customer Service
    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2020

    Chad and the service team were efficient, friendly, and communicative. Thank you for always providing such personalized service!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 30, 2016

    My dream car! Wonderful service! Negotiations were fascinating! Ricky and Daniel were so very nice. Will go back again. Thank you!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Mercedes-Benz, and truly value your feedback! We are thrilled to assist you in finding the car of your dreams and want to ...welcome you to the Fletcher Jones Family. Please feel free to reach out to me if I can be of any assistance at (702) 485-3027. Kind regards, Brittany Marquez Guest Experience Advisor

  • 5.0 out of 5
    August 5, 2020

    Will Banes is always top notch and a pleasure to work with when I bring my vehicle in for maintenance and repairs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi George, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Will. We look forward to see...ing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

  • 5.0 out of 5
    August 5, 2020

    Very helpful people. Got me a same day appointment & did not have to wait too long. Usually if the service will take long they offer me a rental car for... free which is nice.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,The team at Mercedes-Benz of Henderson appreciates the opportunity to serve you. Providing our guests with a timely and efficient visit is somet...hing we strive for every service visit and thrilled to know we delivered! We are so pleased to know that the loaner vehicle was a great compliment to your service visit as well. Thank you for the 5 star rating and genuine recommendations!All the Best,Your Friends and Family at Mercedes-Benz of Henderson


    Worked with:
    Chad Bartel

    Service Advisor

    (5.0) 11 reviews

  • 5.0 out of 5
    August 1, 2020

    Went in for what I thought to be a warranty issue only to find it wasnt. Was still taken well care of and parts were ordered and hopefully will come in... soon and Ill be good to go. The service manager was kind and courteous and took great care of me. I also had some other issues and a recall that was fixed and taken care of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mel, Thank you for allowing us the opportunity to serve you! We want all of our guests to have an exceptional experience and would like to know ...more about your experience. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

  • 5.0 out of 5
    July 31, 2020

    Excellent customer service from start to finish, sales, Mike, service, Erik and Dora in finance. I would send my family to them to get taken care of

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,We greatly appreciate you taking the time to post your 5-stars review regarding your recent sales experience with us! With all of the automotive... competition out there, it's wonderful to hear that Mike, Erik, and Dora delivered an exceptional sales experience! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's anything else we could be of assistance with.All the Best,Your Friends and Family at Mercedes-Benz of Henderson


    Worked with:
    Erik Rudd

    Service Advisor

    (5.0) 69 reviews

    Chip Rogers

    Sales and Leasing Consultant

    (5.0) 6 reviews

    Michael Rainone

    Business Development Center

    NOT RATED

  • 5.0 out of 5
    July 31, 2020

    I've never had a bad experience at Mercedes of Henderson. Easy in and out, always have loaner vehicles available. Exceptional service. Thanks Marvin in... the service dept!

    Not Applicable
    Customer Service
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Yolie, It's really rewarding hearing that Marvin Edwards was able to assist and provide you with outstanding service throughout your recent visit... with us! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a loaner vehicle is just one of the many perks we offer to our guests. Our team of experts are looking forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson


    Worked with:
    Marvin Edwards

    Service Advisor

    (5.0) 51 reviews

  • 5.0 out of 5
    July 30, 2020

    Eric Rudd provided an excellent customer Service. The dealership have excellent and affordable maintenance plan.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rafael, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent service visit with Eric Rudd! Great to hear... that our team of experts were able to assist with getting your vehicle in tip-top shape and returned to you within a promised time frame. Please feel free to reach out to us if there's anything else that we could be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

  • 5.0 out of 5
    July 25, 2020

    Problem was fixed. No problem since. Per this survey, I do not have 25 words to use for a review. Problem was fixed. No problem since. Thank... you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent service visit with us! Please allow us to continue... providing you with nothing but the best experiences for your upcoming needs. All the Best, Your Friends and Family at Mercedes-Benz of Henderson


    Worked with:
    Will Bane

    Service Advisor

    (4.9) 98 reviews

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