Reviews
Excellent and fast
Needed the license plate holder replaced quickly. Arrived on the service island and was met by the Service Manager. Told him I had a tee time in one hour and still needed to drive 15 miles to the golf course. He had the installation performed in 15 minutes and I was on my way. Got to the course with tine to hat a few xxxxx and roll a few putts before the round. Thank you for your continued great service. Dennis R.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dennis, Thank you so much for your amazingly 5 star review! Our team is delighted to hear about your great service experience. We look forward to assisting you with all of your Mercedes-Benz needs. All the best, Your Friends & Family at Mercedes-Benz of Henderson
Great service
Very prompt professional courteous service Quite pleased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hal, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson
Great dealership, great customer service!
Perfect rating...great dealership, very friendly staff & very helpful! Beautiful selection of cars on the lot! Very happy with my purchase and I’ll be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with our sales team. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Henderson
Excellent Service
Very attentive staff. Mercedes was not on my list before but it is now my #1 car not to mention the dealership for their extra ordinary service. Thank you very much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Missy, Thank you for choosing Mercedes-Benz of Henderson! Our team of associates are pleased to know that you were assisted promptly and provided with outstanding service. We appreciate your 5 star rating and look forward to servicing you again. Please let us know if we may be of any further assistance to you now or in the future. Best, Kimberlee Camargo Reputation and Brand Loyalty Manager
Thank you to Erik Rudd and the Henderson team!
Thank you to Erik Rudd and the Henderson team! From the initial phone call to setup an appointment the customer service was beyond excellent and the repair/replacement work that was done was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zee, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about your experience with Erik Rudd and how excellent our customer service was. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson
Fantastic staff and service!
I had set an appointment for annual service for end of Sept., but had my battery warning screen flash while driving. I went to dealership and staff was so helpful. They got my vehicle in and said they would take care of it, check my tire pressures too and also complete my annual service so I would not have to come back for the scheduled appointment. I got coffee and within a few minutes my service dept. rep Came over and arranged a loaner to drive. What terrific service and it is that way each time I have been there last three years as a customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Henderson
Fantastic Service
Thanks to a fabulous service department my 2020 GLE was properly inspected & returned in pristine condition. They really know how to do it right. I appreciate the fine assistance from Erik, advisor extraordinaire! My sales expert, John Broadbent has always treated me with respect & kindness along with his amazing knowledge of the vehicles he sells. Thanks to everyone at MB Henderson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about how helpful both Erik, and John were to you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson
Thorough review. Good service support team.
Only experience was with service. Very thorough. Team was supportive. They were able to give me a complete analysis and review of the service required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for choosing Mercedes-Benz of Henderson. Your feedback is greatly appreciated. Our team of associates are excited to know of the thorough communication and excellent service your were provided while working with Bill and Spencer Please let us know if we may be of any further assistance to you now or in the future. Best, Your Friends and Family Mercedes-Benz of Henderson
Exceptional as ALWAYS DAVE Leslie is a superstar thanks!
DAVE LESLIE and his service team are # 1 in the business The entire Mercedes Benz dealership is both professional friendly and customer service oriented Thanks for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear how Dave has bee such a helpful, and friendly advisor. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson
Great service as usual from Eric Rudd
Eric always gets the job done on time and on budget. Never any issues or problems. Didn’t think anyone could replace my long time service rep. Doug Murray But Eric’s just as good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tommy, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear about how Erik always takes great care of you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson