Action Auto, LLC

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 6, 2020

    Great Experience!!! I absolutely hate to car shop. Luckily, my husband was working in the Cortland area and spotted a vehicle that he knew I would be... interested in. A couple days later; I owned it!!! A BIG THANK YOU TO PAT AND HIS WIFE FOR MAKING BUYING A CAR A GREAT AND EASY EXPERIENCE!!! Pat was very patient and took the time to explain every detail about the car.

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    Shopped for a new car
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  • 5.0 out of 5
    March 26, 2020

    They didnt have the truck I wanted so Pat worked on getting me the truck I wanted in less than a week he had one on his lot he went above and beyond to... to get me what I wanted and he spent a lot of time explaining everything to me a excellent place to purchase a vehicle no pushy sales people would highly recommend Action Auto

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    Shopped for a used car
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  • April 29, 2011

    I bought my VW Jetta at Action Auto a few months ago. The people were friendly and helpful. Very little pressure, which is refreshing. I would recommend... them.

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    Shopped for a new car
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  • 5.0 out of 5
    January 7, 2020

    By Far the Best Customer Service I have Experienced when purchasing a Vehicle and have bought a few. Very Patient,Knowledgeable,Friendly Staff.Thanks... to Pat I have no more headaches,Had a bad experience with my last vehicle,Highly recommend Action Auto,Will also go there for my next one.

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    Shopped for a used car
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  • 5.0 out of 5
    January 19, 2019

    This by far is the best experience you will have while looking for and purchasing a vehicle. Pat, Jody, Mike & Justin are exceptional. No pressure, just... kindness and assurance that they want you happy and completely satisfied with every aspect of your visit whether you are trying out a vehicle or making a purchasing. My husband and I found exactly what we needed. We know we'll continue to be taken care of buy this team. Amazing, just incredibly Amazing...A sincere thank you to all.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    I was shopping for a truck and just happened to pass Action Auto on my way home. I stopped in and looked around, they didn’t have what I was looking for... at the time. I talked to Mike for a little bit and he told me he would let me know as soon as something came in. A couple of days later I got the call. I was back and forth a couple of times but after shopping around and having terrible experiences at the bigger dealers I went with the truck from Action. They were not pushy and I couldn’t be happier with my purchase. They really feel like a family business and have the customers best interest in mind. They didn’t try to sell me something I didn’t want. I will definitely be a repeat customer. Thanks Action Auto!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 21, 2018

    I was always hesitant to purchase a vehicle from a smaller dealer...not anymore. In fact, this was a major upgrade from going to the big name places.... Mike and Pat were great to work with, and they have some really nice vehicles on the lot. I would recommend Action Auto to anyone in the market for a used vehicle.

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    Shopped for a used car
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  • 5.0 out of 5
    October 8, 2018

    Great place to buy a vehicle with low miles and that are in pristine condition. Action autos salesman "mike" was spectacular and went over and above to... help with any questions. He was not pushy at all and is very down to earth.( No bull)just honesty and very friendly. This place treats you with respect unlike going to most big car dealerships that only care about getting you to sign your life away on a contract. when I purchased my car" 2017 Ford Fusion titanium " mike sat with me in my car and explained everything in detail with what my vehicle can do and how to use it. The car does everything but drive itself. He spent time after the place closed to do this. Very impressed with how they treated me. I will definetly buy from this place again and would recommend anyone to go there. Ive always hesitated to buy from a small car dealer in the past. I don't really have any reasons why besides expecting that big auto dealers are easier and better. I was absolutely wrong in every way!! It was a easy, friendly and the most pleasant place to purchase my car!!

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    Shopped for a used car
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  • 5.0 out of 5
    August 28, 2018

    I just purchased my fourth vehicle from Action Auto. As someone who dreads shopping (in most cases!) and is annoyed by high pressure sales, I can count... on the staff at Action Auto for an honest, no frills, no-pressure conversation about a vehicle that's best suited to match my needs. As a parent with young children, my vehicles have been dependable and equipped to keep everyone safe, sane and entertained. Even the business interior is family-friendly, keeping the kids occupied, while you wait. Staff does a terrific job to communicate with you and treat you like family. The service is hard to beat and I highly recommend!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 11, 2018

    Great value!! Top-notch,honest, reliable, dependable company in every way! As far as I am concerned, Jason at Action Auto, backed up by Pat, Jodi,... and Mike, offers a level of customer service that is unmatched in the region. We are relatively new to the area and spent quite a bit of time trying to find a solid company that offers top notch service. On a trial and error basis, we worked with several other companies in the area, but were never satisfied with the results. As part of the process of checking and also based on people I knew, who gave them great recommendations, I committed to using Action Auto. I am fairly demanding and strive to provide quality maintenance of all my vehicles and Jason has exceeded all my expectations in every way! I recently purchased a great vehicle from Pat and Mike and the demonstrated service support from Jason's department was a big part of that decision. He knew what needed to done and was always sensitive to performance and price factors. Yesterday, once again, Jason bailed me out of a problem with my wife's auto. His actions yesterday helped us avoid what might have been a very serious issue regarding both safety and expense! Jodi and Mike helped with the coordination with what was an unexpected problem that required urgent action. Thanks folks. This is what defines value and customer support! We are smiling and very, very pleased. See you at the next service appointment!

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    Came in for service or repair
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