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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor City from DealerRater.

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Great experience and love my new vehicle.

Great experience and love my new vehicle. Highly recommended to deal with on your next vehicle

Great experience and love my new vehicle.

Great experience and love my new vehicle. Highly recommended to deal with on your next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the lovely review. We appreciate you giving us the chance to serve you.

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Do Not Buy From This Dealership!!!!!

Please do NOT buy from this business, they will not be there after your purchase, this company does not stand behind their cars. The garage they have is just as bad. Please take your hard earned money anywhere else. They will rip you off.

Do Not Buy From This Dealership!!!!!

Please do NOT buy from this business, they will not be there after your purchase, this company does not stand behind their cars. The garage they have is just as bad. Please take your hard earned money anywhere else. They will rip you off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Compassion and caring is usually not synonymous with an average car dealership, but words that exemplifies the staff at Motor City. Thank you all for help to find the right vehicle for our needs, and the personal service to make us feel comfortable with the purchase. Thanks, Mark for making the process so care free and for sharing stories of life and faith.. God Bless.

Great service

Compassion and caring is usually not synonymous with an average car dealership, but words that exemplifies the staff at Motor City. Thank you all for help to find the right vehicle for our needs, and the personal service to make us feel comfortable with the purchase. Thanks, Mark for making the process so care free and for sharing stories of life and faith.. God Bless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware

My experience was the worst I ever had in the 50 years I have been buying vehicles. . I went in to purchase a vehicle, was told someone was looking at it the day before but wasn't a done deal, that I should jump on it. Ten minutes later while doing the required paperwork to purchase vehicle, salesman gets a call and tells me sorry, the vehicle I am purchasing is not available. Sales manager had called party from the day before to see if they were purchasing vehicle...who does that? I was offered another deal on a vehicle, way above price of the one I originally wanted to purchase...way above my budget. Possibly classic bait and switch maybe, maybe because I am a woman or just shady business practice. I will not recommend this dealership to anyone.

Beware

My experience was the worst I ever had in the 50 years I have been buying vehicles. . I went in to purchase a vehicle, was told someone was looking at it the day before but wasn't a done deal, that I should jump on it. Ten minutes later while doing the required paperwork to purchase vehicle, salesman gets a call and tells me sorry, the vehicle I am purchasing is not available. Sales manager had called party from the day before to see if they were purchasing vehicle...who does that? I was offered another deal on a vehicle, way above price of the one I originally wanted to purchase...way above my budget. Possibly classic bait and switch maybe, maybe because I am a woman or just shady business practice. I will not recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are super sorry about your experience. It is very tough when we have multiple customers on the same vehicle. As the owner, I wish it was handled more professionally and apologize for that particular experience. Thanks for trusting us with your business again since this experience. We truly appreciate you and your business.

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Very Professional and Friendly Place

Brian and Sherri worked diligently to help me make well informed decisions throughout the buying process. Living in Natchitoches and trying to buy a car long distance was easier because of the professional and friendly staff at Motor City.

Very Professional and Friendly Place

Brian and Sherri worked diligently to help me make well informed decisions throughout the buying process. Living in Natchitoches and trying to buy a car long distance was easier because of the professional and friendly staff at Motor City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your business. We truly are very appreciative of your business.

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Great service

This is the best service I have ever had in my life.

Great service

This is the best service I have ever had in my life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are completely grateful for such kind words!!!! Thank you!!! We hope to see you in the future!!! Enjoy your new impala!!

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Motor City

Very unprofessional business. The service department may as well close the doors. Everytime I call for an arctic cat part I'm either put on hold by the girl in service or I can't get a straight answer. Unfortuntely this is the only arctic cat dealer in southwest louisiana.

Motor City

Very unprofessional business. The service department may as well close the doors. Everytime I call for an arctic cat part I'm either put on hold by the girl in service or I can't get a straight answer. Unfortuntely this is the only arctic cat dealer in southwest louisiana.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

HELLO JOHN SORRY TO HEAR OF YOUR EXPERIENCE. PLEASE CONTACT US TO LET US KNOW HOW WE CAN BETTER YOUR TIME WITH US! YOUR FEEDBACK IS GREATLY APPRECIATED!

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Thanks Motor City

Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly,

Thanks Motor City

Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Evaristo Navarro, thank you for such kind words. It was our pleasure working with you!!! We hope you enjoy your new vehicle for many years to come!!

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Love Motor City!!!

Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly, thorough and made the transaction very smooth. I love the "All hands on deck" approach that Motor City takes to keep customers happy. Will refer all my friends and family.

Love Motor City!!!

Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly, thorough and made the transaction very smooth. I love the "All hands on deck" approach that Motor City takes to keep customers happy. Will refer all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

All hands on deck is correct BraveCC, however we couldn't do our job with such amazing customers!! Thank you for the awesome review. We appreciate it!!

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New purchase

From the moment I walked in everyone was kind and courteous and help me with any questions i had and explained everything thoroughly. I felt very comfortable because you were trying to help me and work with trying to help me and work with Me. At no point did I feel like they wanted to scam me in any way I would go back and buy another car or truck and Will recommend to them to my friend

New purchase

From the moment I walked in everyone was kind and courteous and help me with any questions i had and explained everything thoroughly. I felt very comfortable because you were trying to help me and work with trying to help me and work with Me. At no point did I feel like they wanted to scam me in any way I would go back and buy another car or truck and Will recommend to them to my friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel Quintero thank you for giving us your time!! We love the kind words and can not wait to see you back here!!!

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