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Compassion and caring is usually not synonymous with an average car dealership, but words that exemplifies the staff at Motor City. Thank you all for help to find the right vehicle for our needs, and the personal service to make us feel comfortable with the purchase. Thanks, Mark for making the process so care free and for sharing stories of life and faith.. God Bless.
My experience was the worst I ever had in the 50 years I have been buying vehicles. . I went in to purchase a vehicle, was told someone was looking at it the day before but wasn't a done deal, that I should jump on it. Ten minutes later while doing the required paperwork to purchase vehicle, salesman gets a call and tells me sorry, the vehicle I am purchasing is not available. Sales manager had called party from the day before to see if they were purchasing vehicle...who does that? I was offered another deal on a vehicle, way above price of the one I originally wanted to purchase...way above my budget. Possibly classic bait and switch maybe, maybe because I am a woman or just shady business practice. I will not recommend this dealership to anyone.
We are super sorry about your experience. It is very tough when we have multiple customers on the same vehicle. As the owner, I wish it was handled more professionally and apologize for that particular experience. Thanks for trusting us with your business again since this experience. We truly appreciate you and your business.
Very Professional and Friendly Place
Brian and Sherri worked diligently to help me make well informed decisions throughout the buying process. Living in Natchitoches and trying to buy a car long distance was easier because of the professional and friendly staff at Motor City.
Thank you so much for your business. We truly are very appreciative of your business.
This is the best service I have ever had in my life.
We are completely grateful for such kind words!!!! Thank you!!! We hope to see you in the future!!! Enjoy your new impala!!
Very unprofessional business. The service department may as well close the doors. Everytime I call for an arctic cat part I'm either put on hold by the girl in service or I can't get a straight answer. Unfortuntely this is the only arctic cat dealer in southwest louisiana.
HELLO JOHN SORRY TO HEAR OF YOUR EXPERIENCE. PLEASE CONTACT US TO LET US KNOW HOW WE CAN BETTER YOUR TIME WITH US! YOUR FEEDBACK IS GREATLY APPRECIATED!
Thanks Motor City
Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly,
Evaristo Navarro, thank you for such kind words. It was our pleasure working with you!!! We hope you enjoy your new vehicle for many years to come!!
Love Motor City!!!
Jean Paul & crew are awesome. Andy is a straight shooter and a pleasure to do business with. Sherri was very friendly, thorough and made the transaction very smooth. I love the "All hands on deck" approach that Motor City takes to keep customers happy. Will refer all my friends and family.
All hands on deck is correct BraveCC, however we couldn't do our job with such amazing customers!! Thank you for the awesome review. We appreciate it!!
From the moment I walked in everyone was kind and courteous and help me with any questions i had and explained everything thoroughly. I felt very comfortable because you were trying to help me and work with trying to help me and work with Me. At no point did I feel like they wanted to scam me in any way I would go back and buy another car or truck and Will recommend to them to my friend
Daniel Quintero thank you for giving us your time!! We love the kind words and can not wait to see you back here!!!
Great follow up!!!
I was contacted by them after inquiring about a vette, they called me in a very timely manner and followed up even though I lived two hours away, I didnt buy a vehicle from them or anyone else but was highly impressed with there follow up and emails to make sure any of the process would be good, they also never bothered or aggravated me for anything. Great customer service even though I bought nothing. Highly recommed tnese folks!!!!!
thanks we really do care and sorry we didn't earn your business on this one I would appreciate consideration on your next. We are a local small business and really appreciate the opportunity to earn your business.
I had some trepidation about going to look for a new(used) vehicle, but Don Claxton really took the time to let me see what I wanted to see, was never pushy and in fact kept the whole experience very casual and enjoyable. I know car salesmen get a bad rap some times but I was really impressed by how much he worked to help me understand what I was looking at, both the vehicle and the financing and that's why I've taken it upon myself to come here and tell anyone in need of a vehicle to go see Don first. They really have a whole lot to chose from, and even if you don't find what you're looking for the experience itself will be a good one.
Thanks Gabe, So happy to get great reviews means a lot to the hard work I put in making sure everyone treated properly