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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor City from DealerRater.

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Great follow up!!!

I was contacted by them after inquiring about a vette, they called me in a very timely manner and followed up even though I lived two hours away, I didnt buy a vehicle from them or anyone else but was highly impressed with there follow up and emails to make sure any of the process would be good, they also never bothered or aggravated me for anything. Great customer service even though I bought nothing. Highly recommed tnese folks!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

thanks we really do care and sorry we didn't earn your business on this one I would appreciate consideration on your next. We are a local small business and really appreciate the opportunity to earn your business.

Excellent help!

I had some trepidation about going to look for a new(used) vehicle, but Don Claxton really took the time to let me see what I wanted to see, was never pushy and in fact kept the whole experience very casual and enjoyable. I know car salesmen get a bad rap some times but I was really impressed by how much he worked to help me understand what I was looking at, both the vehicle and the financing and that's why I've taken it upon myself to come here and tell anyone in need of a vehicle to go see Don first. They really have a whole lot to chose from, and even if you don't find what you're looking for the experience itself will be a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks Gabe, So happy to get great reviews means a lot to the hard work I put in making sure everyone treated properly

Great Dudes, Great Deals

Jean Paul Guidry is a good man, running a business for his family just as much as his customers. A man of God committed to doing business the "right way"--and there is a "Right Way". Got a great 2013 VW Jetta, clean, low miles and feel great about the price. Buying process was easy, hassle-free. Salesman followed up in reasonable fashion, every few weeks let me know he still had me on his radar. Will visit Motor City first next time I'm in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Motor City really appreciates their customers

Great service. Great salesman.

I have bought 4 vehicles from here. Always worked out great deals for me. They are not just about making the sale. They care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Motor City really appreciates their customers

Motor city

Chris was very helpful and I walked away with a nice car. The prices were very reasonble and i intend to purchase another car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Really glad to see your were pleased with our services

Super Easy Process, Answered all my questions!!

Matt needs a raise! he was so pleasant to work with and the best part he was not pushy and made my decision very easy!!! A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are hear to serve our customers you are what is most important

Love my Bike

Outstanding, Kind and very helpful,, will come back again for my next vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steven Cromwell we always love to see returning faces!! Thank you for the kind words!

Thanks for my F-150!!!

Matt worked Real Well with me in getting a Vehicle!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks Motor City really appreciates their customers

great place

Great place to purchase used and new cars.. Great quality cars Inventory...Excellent customer service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS MARCO YOUR BUSINESS IS VERY IMPORTANT TO US AND IS REALLY APPRECIATED THANKS AGAIN JEAN PAUL GUIDRY

GREAT PEOPLE, GREAT INVENTORY A+++

I found and purchased a Diesal truck with these guys over the internet and it worked out GREAT! Great Expierience and Inventory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your Purchase. We look forward to future business..