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Herb Chambers INFINITI of Westborough

(1,559 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

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Hi I recently went to Herb Chambers Infiniti and worked

Hi I recently went to Herb Chambers Infiniti and worked with Stivar. Max the sales manager and Brunelle Finance Director. They were very helpful from start to finish in trying to accommodate me in order to be able to purchase a certified pre-used 2025 QX60 Luxe black on black. They went above and beyond to try and get me a fair price. But unfortunately it was still to high for my budget and I cancelled the deal. But I do plan to return again when I'm able to make a purchase for a car in the future and will continue to come in for my service on current vehicle. I know that I'm in good hands when I come over to Herb Chambers Infiniti. That's why I'm coming back in the future. I wish that I was able to get the car but it didn’t work out for me.

Hi I recently went to Herb Chambers Infiniti and worked

Hi I recently went to Herb Chambers Infiniti and worked with Stivar. Max the sales manager and Brunelle Finance Director. They were very helpful from start to finish in trying to accommodate me in order to be able to purchase a certified pre-used 2025 QX60 Luxe black on black. They went above and beyond to try and get me a fair price. But unfortunately it was still to high for my budget and I cancelled the deal. But I do plan to return again when I'm able to make a purchase for a car in the future and will continue to come in for my service on current vehicle. I know that I'm in good hands when I come over to Herb Chambers Infiniti. That's why I'm coming back in the future. I wish that I was able to get the car but it didn’t work out for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service!

Great service!! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. Thank you!

Great service!

Great service!! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Sami, Max and Brunell were great to work with!

Sami, Max and Brunell were great to work with! Love our new Infinity qx 60 !

Sami, Max and Brunell were great to work with!

Sami, Max and Brunell were great to work with! Love our new Infinity qx 60 !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everything was nice, very friendly personal, very fast,

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough

Everything was nice, very friendly personal, very fast,

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I used herb chambers infinity to sell my vehicle and had

I used herb chambers infinity to sell my vehicle and had a great experience dealing with Sami. He was very helpful in the selling process.

I used herb chambers infinity to sell my vehicle and had

I used herb chambers infinity to sell my vehicle and had a great experience dealing with Sami. He was very helpful in the selling process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Purchased a Pre-owned Lexus NX from Stiwar, car was ready

Purchased a Pre-owned Lexus NX from Stiwar, car was ready for test drive when I arrived, he was very knowledgeable and friendly. From start to finish I had a great experience, everyone was kind and helpful! I would definitely recommend buying from them!

Purchased a Pre-owned Lexus NX from Stiwar, car was ready

Purchased a Pre-owned Lexus NX from Stiwar, car was ready for test drive when I arrived, he was very knowledgeable and friendly. From start to finish I had a great experience, everyone was kind and helpful! I would definitely recommend buying from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Kerrin, we're delighted to hear that Stiwar and the team at Herb Chambers INFINITI of Westborough provided you with a great experience. Thank you for recommending us, and enjoy your Lexus NX!

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I recently had the pleasure of working with Bryce and I

I recently had the pleasure of working with Bryce and I can honestly say it was the best car-buying experience I’ve ever had. From the moment I walked in, he greeted me with professionalism, honesty, and a genuine desire to help—not just make a sale. What impressed me most was Bryce’s deep knowledge of the vehicles and their willingness to listen to what I actually needed. There was zero pressure, no gimmicks—just straightforward answers and helpful guidance every step of the way. He took the time to explain every option, feature, making the entire process smooth and stress-free. It’s rare to find someone in sales who combines expertise, integrity, and friendliness the way Bryce does. I left with exactly what I was looking for, and I’m thrilled with my new vehicle. If you’re in the market for a car and want to be treated with respect and care, I can’t recommend Bryce highly enough. Five stars all the way!

I recently had the pleasure of working with Bryce and I

I recently had the pleasure of working with Bryce and I can honestly say it was the best car-buying experience I’ve ever had. From the moment I walked in, he greeted me with professionalism, honesty, and a genuine desire to help—not just make a sale. What impressed me most was Bryce’s deep knowledge of the vehicles and their willingness to listen to what I actually needed. There was zero pressure, no gimmicks—just straightforward answers and helpful guidance every step of the way. He took the time to explain every option, feature, making the entire process smooth and stress-free. It’s rare to find someone in sales who combines expertise, integrity, and friendliness the way Bryce does. I left with exactly what I was looking for, and I’m thrilled with my new vehicle. If you’re in the market for a car and want to be treated with respect and care, I can’t recommend Bryce highly enough. Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Paul, we're delighted to hear that Bryce provided you with such a fantastic car-buying experience at Herb Chambers INFINITI of Westborough. Your kind words about his professionalism and expertise mean a lot to us. Enjoy your new vehicle!

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It was great experience working with Stiwar.

It was great experience working with Stiwar. He is an amazing guy with transparent communication. Pleasure doing a business with you.

It was great experience working with Stiwar.

It was great experience working with Stiwar. He is an amazing guy with transparent communication. Pleasure doing a business with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We're delighted to hear that Stiwar provided you with a great experience at Herb Chambers INFINITI of Westborough. Thank you for choosing us and sharing your positive feedback!

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Absolutely satisfied with very professional service at

Absolutely satisfied with very professional service at Herb Chambers Infinity with Max. Very informative and helpful personal, 100 % will recommend to everybody who is looking to buy a car.

Absolutely satisfied with very professional service at

Absolutely satisfied with very professional service at Herb Chambers Infinity with Max. Very informative and helpful personal, 100 % will recommend to everybody who is looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Oleg, we're delighted to hear that Max and the team at Herb Chambers INFINITI of Westborough provided you with such a satisfying experience. Thank you for recommending us!

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Sami was extremely helpful and had my best interests in

Sami was extremely helpful and had my best interests in mind and I recommend Sami.

Sami was extremely helpful and had my best interests in

Sami was extremely helpful and had my best interests in mind and I recommend Sami.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're so glad you enjoyed working with Sami and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

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