Herb Chambers INFINITI of Westborough

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4.9
(912 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–5:00pm 8:30am–8:00pm
Tuesday 7:00am–5:00pm 8:30am–8:00pm
Wednesday 7:00am–5:00pm 8:30am–8:00pm
Thursday 7:00am–5:00pm 8:30am–8:00pm
Friday 7:00am–5:00pm 8:30am–6:00pm
Saturday 8:00am–4:00pm 8:30am–6:00pm
Sunday Closed 11:00am–5:00pm

Inventory

See all 7 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2009.
For a large selection of New and Certified Pre-owned vehicles look no further than Herb Chambers INFINITI of Westborough. Our reputation speaks for itself. With free WiFi and refreshments awaiting you in our lounge area you can work or just relax while you wait. If the job is large we have free service loaners available upon request. At Herb Chambers INFINITI of Westborough we have all of your automotive needs covered with absolute top notch service across the board.
We Don't Sell Cars We Help People Buy Them!

Service center

Phone number

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.9
(912 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

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5.0

I had inquired about a q50 I saw online.

I had inquired about a q50 I saw online. Ali got right back to me immediately and offered me answers to all the questions I had! When I drove down there I was greeted and was offered a test drive which was awesome.. and the rest of the process was a breeze. I’m grateful to have been helped by Ali and the team here at Herb Chambers Infiniti! Will definitely be recommending my friends, family, and anybody I know to this dealership. Very respectful and honest! Thank you and great job!

5.0

The service team was extremely helpful with addressing my

The service team was extremely helpful with addressing my visit to the dealer. I highly recommend the service department to get your car fixed right the first time!

5.0

Low pressure sales team and very pleasant to deal with.

Low pressure sales team and very pleasant to deal with. Made the experience an enjoyable experience

Dealer response

Thanks for giving us the opportunity to serve you, Joe! We appreciate the kind feedback about your experience and hope to see you again next time here at Herb Chambers INFINITI of Westborough!

5.0

Overall really good experience with my tire change and

Overall really good experience with my tire change and resolving the key fobs issue. Nick was great getting me the tire deal. Thanks to him for getting the key programing covered within the warranty. Completed the work on time as promised.

Dealer response

Thank you for sharing your review! We're so happy that Nick provided you with an excellent visit and was able to get your key programmed! -Herb Chambers INFINITI of Westborough

5.0

Sami and Ali were amazing.

Sami and Ali were amazing. This is my second vehicle with Herb Chambers of Westborough and I’m sure I’ll be back.

Dealer response

Thank you for trusting Herb Chambers INFINITI of Westborough with your loyal business! We're happy to hear you had a great experience with Sami & Ali during your most recent visit and we look forward to seeing you again next time. Take care!

5.0

My car service advisor Nicholas Stukonis was extremely

My car service advisor Nicholas Stukonis was extremely professional and efficient. He informed me of every things that needs to be done, as well as deliver my car to me on time. I truly recommend him strongly and left the place very happy. Thanks Nick.

Dealer response

Thank you for the kind review! We're happy to hear Nicholas provided you with an excellent experience and we hope our Herb Chambers INFINITI of Westborough team can be of service to you again in the future. Take care!

5.0

My service appt was excellent.

My service appt was excellent. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected.

Dealer response

Thank you for reviewing your recent visit with the Herb Chambers INFINITI of Westborough team! We hope we can be of service to you again in the future!

1.0

Went to sell my car filled out form online sent me offer

Went to sell my car filled out form online sent me offer for my car . Go to have car checked out . Offered me below book value after he told me we pay the most for cars. After I drove 50 miles to go there. Bunch of lies.

Dealer response

Thank you for the feedback. On behalf of our team, I would like to apologize for any frustration or inconvenience this experience may have caused you and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

5.0

Went to get out of my 2022 Lexus GX460 lease (which they

Went to get out of my 2022 Lexus GX460 lease (which they got me out of) and into a used BMW X5 for the same payment. Staff was super friendly, helpful and made the process of getting a new car EASY!

Dealer response

Hi Julia, thanks for the five stars! We hope to see you back here at Herb Chambers INFINITI of Westborough for all of your future automotive needs!

5.0

This dealer offers excellent service.

This dealer offers excellent service. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit.

Dealer response

We're happy that our waiting area offered plenty of comfort to you during your wait! Your review has made our day and we hope that you'll come to visit us again next time! Thank you! - Herb Chambers INFINITI of Westborough

See all 912 reviews