Herb Chambers INFINITI of Westborough

James Bulger and David wyman were absolute wonderful, the best customer service I’ve ever received purchasing a new car, you felt like family, not... a customer. The entire process was a pleasure. They go above and beyond, which is why my partner and I both drive an hour from home and both purchased new vehicles.

I was treated well from my initial emails inquiring about the car right through delivery. I had an issue with the quoted price. The dealership made a mistake... on the stock number but they went above and beyond to make it right. I would definitely buy from Herb Chambers again.

I was treated well from my initial emails inquiring about the car right through delivery. I had an issue with the quoted price. The dealership made a mistake... on the stock number but they went above and beyond to make it right. I would definitely buy from Herb Chambers again.

Excellent overall experience on every stage of the buying process, starting with the product research, negotiations, deal closing and car delivery. Very... professional and customer friendly attitude and environment.

I popped into Herb Chambers Infiniti on Memorial Day and met Avien Wilson in Sales. Very Professional, Kind and Knowlegable. Avien made my car buying... experience stress free and easy! I would recommend going in and seeing Avien if your looking to experience a great sales person! The finance piece was just as Simple ... Henry Rodriguez was also professional And knowledgeable. Great team!

I???ve never had an easier car buying experience. It was seamless and easy and everyone at the dealership was wonderful to work with. We will definitely... be back in the future!

This was by far one of the easiest car buying experiences I have ever had. Travis Dumais and James Bulger were truly a pleasure to deal with. They made... sure that their number one priority was providing me with a great customer experience. As long as I drive Infiniti, they have my business.

I had a recent unfortunate incident in which I hit a large pot hole and the need to have two tires replaced in a hurry. I needed the work done right away... as I had a weekend family commitment. I had thankfully purchased an insurance policy for rim and tire repair/replace on my Infinity. I went directly to Herb Chambers Infinity, in Westboro after damaging my tires on a Saturday. The Insurance company (Tire & Rim Policy) was closed for the weekend. The dealership had no loaner vehicles available. The staff called around locally to purchase a rental for me, and Herb Chambers was willing to pay for the rental. NO rentals available locally at the time. The replacement tires for my Infinity were not in stock inventory, however John Catlin (Sales Manager) thought outside of the box and he & the staff were able to obtain two new tires for my vehicle. Start to finish I was in and back on the road in two short hours. The Herb Chambers Infinity dealership in Westboro, Service department (Matt), Henry, and John Catlin (General Sales Manager) were absolutely incredible in meeting All of my needs. I strongly suggest anyone looking to purchase a vehicle at Herb Chambers Infinity, in Westboro, to go visit and purchase a new or used vehicle. I have been more that impressed with the dealership management team, Sales Team. And Service Team. The Herb Chambers Brand is exactly what they present themselves as. All about the customer and ensuring you purchase a quality vehicle, providing quality service once owning, and great customer service. It is time to go to buy a vehicle or have service done to your vehicle at the Herb Chambers Infinity, in Westboro. John Naughton

I would highly recommend working with Paul Kilian at the Infiniti of Westborough dealership. Paul, Scott Sundlie and the Westborough team were highly professional... and a pleasure to deal with. They were upfront and honest in their approach. It was one of the best sales experiences I have had in almost 30 years of purchasing vehicles.

My friend was looking for a new INFINITI and asked me to join him so he wouldn't be ripped off. I sold cars for a while so I could appreciate his concerns.... There is no need to spell out the ugly of car shopping--it sucks. However, on those rare occasions you actually come across a real, true professional that sincerely cars about his clients, respects and believes in the product he is selling---you begin to feel a bit more relaxed and trusting of the deal. Sy is that man. He is NOT a car salesman. He is a true professional who can be trusted and has earned my respect. Call him.