Herb Chambers INFINITI of Westborough

4.9
(688 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
(888) 210-5174 (888) 210-5174

Reviews

4.9
(688 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.6

My experience with the service was excellent. Matt does...

My experience with the service was excellent. Matt does a great job.

Dealer response

Thank you for choosing Herb Chambers INFINITI of Westborough, we appreciate your positive feedback!

4.8

Service manager knowledgeable professional and friendly...

Service manager knowledgeable professional and friendly work completed when promised

Dealer response

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

5.0

Excellent service. Matt takes good care of you. Would...

Excellent service. Matt takes good care of you. Would highly recommend. I also received a detail and the work was impeccable. Thank you Matt and team!

Dealer response

Thank you for your recommendation of Matt and the Herb Chambers INFINITI of Westborough team! We hope to work with you again in the future!

5.0

Just bought our 2nd Infiniti Henry & Eric were very help...

Just bought our 2nd Infiniti Henry & Eric were very help and professional they were able to get everything we needed done in a timely manner. Definitely recommend Infiniti will be back next year!

Dealer response

Renee, We appreciate you taking the time to leave us your review! We're so happy Henry and Eric made this a five-star experience and earned your business! Thank you for being an Herb Chambers INFINITI of Westborough customer!

Consumer response

Thank you it was a pleasure we love our 2021 QX50!!

4.8

Ferdy is very helpful and accommodating. He had advice on...

Ferdy is very helpful and accommodating. He had advice on items that could wait and helped me save money. I will be requesting him by name next time for sure!

Dealer response

Thank you! We're glad to hear Ferdy provided such excellent care! He'll be glad to see you next time! – Herb Chambers INFINITI of Westborough

5.0

The man who helped me with the service for my car was...

The man who helped me with the service for my car was friendly and helped me with all my question with the loan a car!

Dealer response

We appreciate you taking the time to leave us your review! We'll see you at your next service visit! Thank you! - Herb Chambers INFINITI of Westborough

5.0

Always great service and great communication. Having the...

Always great service and great communication. Having the ability to use a loaner while my car is having service done is key and makes everything so easy. Thanks!

Dealer response

JT, thank you for your positive feedback! It means so much that you can always count on our team to take care of you! We'll see you next time at Herb Chambers INFINITI of Westborough!

5.0

MATT is always been extremely helpful when I come in for...

MATT is always been extremely helpful when I come in for an oil change or any other service when it comes to my car. Thanks

Dealer response

Thank you! We're glad to hear it! We'll see you at your next appointment! – Herb Chambers INFINITI of Westborough

5.0

Service

Great service and follow up pleasure dealing with these folks. I will continue to use this location for all my service work and would recommend them to anybody

Dealer response

Thanks so much, Matt. We look forward to your next visit with us at Herb Chambers INFINITI of Westborough!

5.0

The overall experience with Henry Rodriguez was...

The overall experience with Henry Rodriguez was wonderful. Very professional and knowledgeable. I highly recommend Henry and Herb Chambers INFINITI of Westborough to make your buying experience easier and fun. Thank you!

Dealer response

Thank you for taking the time to share your positive feedback! Henry and our team appreciate your business and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!