This is the second car in a row that Sy Smith took care of for me. Every part of the experience was exceptional. From checking out the cars and gettin...g information about them, to test drive to purchase to driving away in the new vehicle. I would recommend the dealership and Sy to anyone looking for a new car.
Thank you so much for the great feedback, Bob! We really appreciate your business and I'll be certain to share your compliments with Sy, and to the re...st of the team. Until we have the opportunity to work with you again, take care! Happy New Year! James A. Bulger, General Manager
Bought our first INFINITI from Paul Kilian at Herb Chambers. He was fantastic to deal with! Herb Chambers offers great service and great prices. When ...we need another vehicle, we will be returning!
Thank you for taking the time to post such great comments about your experience with Paul and Scott. They work very hard to provide our guests with ex...ceptional customer service and we're so lucky go have them on our team. Thank you for your business and we wish you a very Happy New Year! James A. Bulger, General Manager
Initial service left a lot to be desired; however I was contacted by the dealership shortly after. My experience after the initial visit has been posi...tive. The dealership went above and beyond to rectify the situation and performed the warranty work that should have been covered in the first place.
We sincerely appreciate you allowing us the opportunity to turn things around. Our guest's feedback is critical to our success and we really appreciat...e your honesty. Please know that I am always available if there are any other concerns that we may address. My email is JBulger@HerbChambers.com Thank you. James A. Bulger, General Manager
We love working with Infinity of Westborough, and, most recently Avein Watson, who was an absolute gem in picking up our vehicle. Definitely recommen...d. Will return.
Thank you for taking time to leave such a great review regarding your experience with Avein. We truly value your business and hope to serve your autom...otive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager
Avein Watson and the entire team @ Herb Chambers INFINITI of Westborough were very knowledgeable, easy to work with and overall provided for an excell...ent customer experience!
Thank you, Vincent, so much for the wonderful review. Avein is a valued team member and your feedback is a testament to his commitment to providing ex...ceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager
First time at Infiniti of Westborough and first time leasing a car. I had a great experience thanks to Paul Kilian! He was very knowledgeable and eas...y to work with.
Thank you, Racquel! Our top priority is delivering flawless customer service. It's so nice to know that Paul was able to provide you with such a memo...rable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Happy Holidays! James A. Bulger, General Manager
Sy Smit could not have been more helpful - no pressure, very knowledgable, a great price, and a totally hassle-free experience . Everyone at the deale...rship was friendly and low-key - highly recommend both Sy and Herb Chambers Infiniti.
Thank you! We really appreciate you taking the time to share your experience with Sy. A quality car-buying experience is one of our top priorities, an...d we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager
Avein Watson was the salesperson that was assigned to me. I couldn???t have been happier with his personalized service. I would recommend him to anyon...e interested in an Infiniti
Thank you for taking the time to share your experience with Avein. It¿¿¿s a pleasure to hear that he was so helpful and provided you with an overall g...reat experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager
I wanted to share my experience purchasing a new 2018 Q50 Red Sport at Herb Chambers Infinity of Westborough,my salesman Michael Price was low pressur...e and very knowledgeable about the car. He explained all of the features, took me on a long test drive,and answered all questions. He was very professional , this was by far the best car buying experience I have had. I would highly recommend this dealership as well as Michael to anyone interested in a great purchasing experience, James the general manager and Christian in finance were also a pleasure to work with.
Thank you, Ron, for sharing this terrific feedback and for choosing Herb Chambers INFINITI of Westborough for your purchase needs! We appreciate your ...business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager
Avein was very attentive to my needs, professional, and made me feel comfortable. I walked away with a 2018 Q50 and LOVE it. Thank you!
Thank you, Chantelle, for taking the time to share your experience with Avein! It's wonderful to hear from such a satisfied customer. We appreciate yo...ur great recommendation and look forward to serving all of your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager